Located in the heart of the Sunshine State, Orlando, FL, Knightspeed Moving is a professional moving company offering services tailored to both local and nationwide out-of-state moves. They provide a range of moving services specific to numerous needs, from labor-only to full service, even a gold service that features an on-site supervisor and packing services. Knightspeed Moving caters to both residential and commercial moves, and is recognized for their seamless online appointment system, real-time text updates, and exceptional customer service. The company's team of dedicated and professional movers has had the privilege of serving Central and South Florida, undertaking every effort to make their clients' moving experiences efficient and stress-free.
Knightspeed Moving
About Knightspeed Moving
Additional Cities Served: Sanford, St. Cloud, Ocoee, Titusville, Oviedo, Winter ParkShow More >
Moving Services
- Labor Only
- Full Service
- Gold Service
Florida Moving License
Expired
Last Checked: 01/17/22Awards
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Summarized Review of Knightspeed Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Knightspeed Moving has overwhelmingly positive feedback for their reliable, professional, and stress-free moving services, despite a few isolated negative experiences.
Recent Reviews Mention...
“had a terrible experience this time”
“some items got dirty and delays experienced”
“AJ and team were highly reliable and kind.”
2. Punctuality
Nationwide Average: 8.07/10
Knightspeed Moving generally demonstrates a strong commitment to being on time, with the vast majority of feedback praising their timeliness, despite a few instances of delays and communication issues.
Recent Reviews Mention...
“ghosted on the day of our move”
“showed up late and had to call them”
“came 2 hrs after the appointment time”
3. Affordability
Nationwide Average: 7.69/10
Knightspeed Moving is overwhelmingly considered to be very well priced and economical, with many customers appreciating their competitive rates, despite a few concerns about hidden charges and discrepancies between estimated and final bills.
Recent Reviews Mention...
“definitely better priced than other companies”
“very well priced.”
“lots of hidden charges indicating very expensive”
4. Communication
Nationwide Average: 7.53/10
Knightspeed Moving generally excels, with many customers praising their responsiveness, informativeness, and the ease of booking and confirming services, although there are a few instances of communication breakdowns noted.
Recent Reviews Mention...
“nobody will answer the phone or return calls”
“AJ returned my call quickly and communicated well.”
“didn't get any response for hours”
5. Stick to Prices
Nationwide Average: 5.99/10
Knightspeed Moving generally maintains consistency in pricing, despite several instances of complaints about additional charges and not adhering to original estimates.
Recent Reviews Mention...
“added 18% fuel charge, not sticking to quoted prices”
“lived up to their pricing”
“Did not stick to the reasonable previous prices ”
6. Speed
Nationwide Average: 8.58/10
Knightspeed Moving is overwhelmingly praised for their fast and efficient service, with only a few instances of dissatisfaction noted.
Recent Reviews Mention...
“efficiency was quite disappointing”
“very quick & efficient”
“worked fast”
7. Friendliness
Nationwide Average: 8.91/10
Knightspeed Moving consistently receives praise for their employees' professionalism, politeness, and engaging demeanor, showcasing their outstanding commitment to making customers feel valued and at ease.
Recent Reviews Mention...
“AJ was kind and sympathetic.”
“guys were courteous”
“They were extremely helpful and nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Knightspeed Moving has overwhelmingly positive feedback with the vast majority of customers expressing a high likelihood of recommending their services and using them for future moves, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would find another company”
“appreciative but had issues”
“would highly recommend KnightSpeed.”
9. Professionalism
Nationwide Average: 8.31/10
Knightspeed Moving is overwhelmingly praised for its professional conduct, efficiency, and hardworking team, despite a few criticisms regarding appointment handling and inexperience.
Recent Reviews Mention...
“courteous and efficient”
“professional enough to hook up appliances”
“Andy is professional and smart”
10. Conflict Handling
Nationwide Average: 4.07/10
Knightspeed Moving shows a polarizing performance, with a noticeable division between customers who admire their proactive, corrective actions and those who are dissatisfied with the company's response to issues.
Recent Reviews Mention...
“coaxed into not filing a claim, no follow-up”
“unaccommodating for their own missteps”
“can't get them to return calls, texts, or emails to resolve the problem”
11. Precision & Care
Nationwide Average: 8.01/10
Knightspeed Moving generally exhibits exceptional care and professionalism, with overwhelmingly positive feedback highlighting their meticulous attention to protecting furniture and belongings, despite a few instances of dissatisfaction regarding damage.
Recent Reviews Mention...
“items got dirty and a wall was scratched”
“handled a lot efficiently”
“took care of all of our furniture and was gentle”
Customer Insights
Local Move Duration: 3 hours from 10 reviews
Great Crew Members
| Gonzalo | finally got in contact when they were late |
| AJ | AJ completely saved the day and was kind. |
| Gonzalo, Arthur, Jensen | very quick & efficient, courteous |
| Duncan,Gonzalo | showed up ready to work fast and took great care |
| Julian,Eduardo,Alex | Julian rescheduled efficiently, Eduardo and Alex were professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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