La Rosa Del Monte is a professional moving company with a well-established history spanning 50 years. The company provides a range of moving services, from small apartment transitions to larger celebrity mansion relocations. They cater to both personal and corporate customers, and their expertise extends from local moves to services spanning the globe. Additionally, they offer government relocations as a General Service Administration approved carrier, providing a knowledgeable and professional service compliant with Federal Travel Regulations. In the context of a busy and bustling area like Orlando, FL, who's known for its quality moving companies, La Rosa Del Monte's strong track record and extensive service offerings distinctly position the firm within the competitive landscape of the moving industry. No information was provided about the company's location or ownership.
La Rosa Del Monte
Moving Services
- Residential Movers & Resources
- Commercial Movers & Employee Relocation
- Vehicle International
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Summarized Review of La Rosa Del Monte
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
La Rosa Del Monte is criticized for its deceitful practices, extremely unprofessional service, poor customer support, and being labeled as the worst moving company by dissatisfied customers.
Recent Reviews Mention...
“Highly recommended company”
“terribly slow delivery and damaged my car”
“poor assembly and broken boxes reflect low quality”
2. Punctuality
Nationwide Average: 8.07/10
La Rosa Del Monte consistently fails to deliver shipments on time, with significant delays extending from weeks to six months.
Recent Reviews Mention...
“they were punctual”
“picked up my boxes at the agreed date and time”
“No scheduled times, work on their convenience”
3. Affordability
Nationwide Average: 7.69/10
La Rosa Del Monte is criticized for hidden fees, quick to charge without delivering, deemed extremely expensive given the service issues, and the notion that their low cost does not equate to better value.
Recent Reviews Mention...
“A bit expensive”
“charged extra with no justification”
“Good price.”
4. Communication
Nationwide Average: 7.53/10
La Rosa Del Monte has been consistently criticized for providing terrible customer service, being rude and unresponsive via email and phone, and for dishonesty regarding service delivery and updates, resulting in a negative customer experience.
Recent Reviews Mention...
“customer service needs improvement”
“no response from the company to issues”
“they were very rude and unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
La Rosa Del Monte has been criticized for significant undisclosed charges per item and implied price discrepancies, pointing towards unethical business practices.
Recent Reviews Mention...
“added unjustified fees”
“never received the refund that was promised”
“did not adhere to initial promises regarding pickup”
6. Speed
Nationwide Average: 8.58/10
La Rosa Del Monte is highly criticized for its extremely slow delivery time, taking up to three months for delivery.
Recent Reviews Mention...
“took 2 months for delivery”
“Super fast delivery.”
“extremely slow transport took 51 days”
7. Friendliness
Nationwide Average: 8.91/10
La Rosa Del Monte is greatly criticized for its awful and disrespectful customer service, with complaints highlighting unprofessional behavior and negative interactions with management.
Recent Reviews Mention...
“customer service was poor”
“Dorimar was very rude”
“the guys were really gentlemen”
8. Will Hire Again
Nationwide Average: 8.18/10
La Rosa Del Monte receives overwhelmingly negative feedback, with customers explicitly advising against using their services or stating they would not employ the company again.
Recent Reviews Mention...
“I do not recommend them at all”
“do not recommend it at all”
“would never hire them again”
9. Professionalism
Nationwide Average: 8.31/10
La Rosa Del Monte repeatedly exhibits unprofessional behavior, including issues like multiple instances of unprofessional interactions, accusations of theft, and deceitful practices towards customers.
Recent Reviews Mention...
“customer service was very unprofessional”
“poor assembly and no response indicate low professionalism”
“crew was pushy and rude”
10. Conflict Handling
Nationwide Average: 4.07/10
La Rosa Del Monte consistently demonstrates a lack of effort or unwillingness to address and rectify issues, including not delivering items and refusing to pay for damages such as a broken TV.
Recent Reviews Mention...
“not responsible for the damage”
“no remedy or response to issues”
“refused to mitigate issues with key paperwork”
11. Precision & Care
Nationwide Average: 8.01/10
La Rosa Del Monte has been criticized for missing valuable items, damaging goods such as TVs, and generally showing a lack of concern for clients' possessions.
Recent Reviews Mention...
“my car was damaged”
“boxes broken and bed poorly assembled”
“robaron cosas valiosas y no llegó todo lo mande”
Customer Insights
Cost: $ 1870.00 from 9 historical data points
Interstate Move Duration: 8 days from 33 reviews
Great Crew Members
| Milton | Milton is the only one working |
| Jose Santana, Ivette | Spoken to about issue, implies better experience than front desk |
| Virgin Mary | attended very diligently |
| Sasha | Sasha took the time to assist and guide effectively |
| Lynette,Victor,Kenneth | excellent service during pick-up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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