U-Pack is one of the largest providers of portable storage containers in North America. With a network of more than 240 service centers, it can move your items anywhere across the nation, Canada and Puerto Rico. U-Pack will deliver the container or trailer for you to pack and load, then drive it to your new home or back to its storage facility. It offers door-to-door moves for homes of all sizes and long-distance services for almost any situation, including military, cross-country, senior, student, and job relocations. U-Pack self-storage containers are metal and weatherproof. They are easy to load, park, and store. Rates include the driver and fuel, which means no hidden costs. If you’re looking for a flexible and affordable alternative to moving your belongings, U-Pack has the perfect solution. It has a service center in Orlando, FL, ready to serve you.
U-Pack
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 11/29/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack is highly regarded for offering a great experience, effectively moving items long-distance, and providing friendly and easy moving experiences.
Recent Reviews Mention...
“great value and great customer service”
“great experience with U-Pack”
“U-Pack made the move much less stressful”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack demonstrates exceptional reliability, evidenced by a trailer arriving a week earlier than scheduled.
Recent Reviews Mention...
“handled schedule changes efficiently”
“The trailer was on time”
“completed 3 days earlier than expected”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is praised for making moving cost-effective, being less expensive than POD companies, and being relatively inexpensive overall.
Recent Reviews Mention...
“great value”
“Discount made the service affordable”
“offered a relocube for the same price as the trailer”
4. Communication
Nationwide Average: 7.53/10
U-Pack is consistently praised for its kindness, information clarity, promptness, and friendliness in all interactions.
Recent Reviews Mention...
“great customer service”
“handled schedule changes with courteous responses”
“Just a email or phone call away if needed”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack consistently adheres to the initial quotes given for trailer space.
Recent Reviews Mention...
“no hidden fees as advertised”
“changed dates with no added charge”
“quoted space was accurate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed 3 days earlier than expected”
“Beat their quoted timeline by a week”
“delivered 4 days earlier than expected”
7. Friendliness
Nationwide Average: 8.91/10
U-Pack 's drivers and service staff, including Rich, are consistently described as being nice, super nice, helpful, friendly, and courteous.
Recent Reviews Mention...
“No mention of friendliness but overall positive experience”
“Polite and efficient service”
“driver was polite”
8. Will Hire Again
Nationwide Average: 8.18/10
U-Pack receives highly positive feedback with customers expressing a clear intention to use their services again and recommending them highly.
Recent Reviews Mention...
“would hire again”
“would hire again”
“would hire U-Pack again”
9. Professionalism
Nationwide Average: 8.31/10
U-Pack is highly regarded for their professional service provision.
Recent Reviews Mention...
“very professional company”
“very professional in handling the move”
“Incredibly professional service provided”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“representative helped with door issue”
“Refunded $180 for a slight delay, showing responsibility”
“no solution or apology for poor service”
11. Precision & Care
Nationwide Average: 8.01/10
U-Pack consistently ensures that nothing is harmed or broken, indicating exceptional service.
Recent Reviews Mention...
“our stuff arrived unscathed”
“No damage to belongings except for a few collapsed boxes”
“All my stuff was perfect.. No damage”
Customer Insights
Cost: $ 4484.00 from 6 historical data points
Interstate Move Duration: 3 days from 9 reviews
Great Crew Members
| PAT | PAT at Surrey BC office was very helpful with my many calls |
| ABF drivers | helpful with questions and locking wall |
| ABF drivers | drivers were helpful with loading and unloading |
| Julie | sent me my claim paperwork, really good staff |
| John | Great guy, good conversation, true integrity |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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