Compass Self Storage understands that everyone’s needs are different. That’s why it offers an array of services, from residential to business-related storage solutions and everything in between. Compass has climate-controlled and indoor units, so your items will be safe no matter the weather or time of year. The facilities are also fitted with digital surveillance cameras, allowing for 24-hour monitoring of the premises. Compass also serves as a complete storage concierge service. It can provide packing and moving supplies, arrange a truck rental, and contact professional movers in Lady Lake, FL on your behalf. Whether you’re downsizing or just need some extra space, Compass is here to help make the storage process easy and convenient. This company has warehouses in key cities across the country. It has a location in Oxford, FL, offering boat and RV storage and month-to-month leases.
Compass Self Storage
Ranked Top 10 Best Movers in Lady Lake, FL
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage appears to be highly regarded for its exceptional service, customer-friendly staff, and professional, efficient process, consistently earning praise and recommendations from satisfied clients.
Recent Reviews Mention...
“Excellent service appreciated”
“Great experience with the service”
“excellent customer service and great rates”
2. Punctuality
Nationwide Average: 8.07/10
Compass Self Storage is consistently prompt and accommodating, even when customers are running late.
Recent Reviews Mention...
“They were prompt”
“she was patient when I was running late”
“They were accommodating with the pickup time”
3. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is generally praised for its great rates, reasonable prices, and value, with customers feeling that they receive good deals such as discounts and upgraded services, although there are a few mentions of prices being overpriced or merely comparable.
Recent Reviews Mention...
“great rates”
“only charges for the time asked”
“Money saver”
4. Communication
Nationwide Average: 7.53/10
Compass Self Storage appears to be frequently praised for its professional, helpful, and friendly staff, with particular commendations for individuals who are responsive and maintain excellent customer service, overshadowing a few isolated reports of rudeness and unhelpfulness.
Recent Reviews Mention...
“Tonia was able to answer all my questions”
“staff were professional and welcoming”
“associates were very rude and not helpful.”
5. Speed
Nationwide Average: 8.58/10
Compass Self Storage is consistently praised for its fast and efficient moving services.
Recent Reviews Mention...
“Fast and efficient service”
“Move was fast”
“Tonia was fast”
6. Friendliness
Nationwide Average: 8.91/10
Compass Self Storage is overwhelmingly perceived as a company with a courteous, professional, and welcoming staff, despite an isolated report of rudeness, with particular compliments directed toward employees Tonia and Patty for their exceptional service and approachability.
Recent Reviews Mention...
“Tonia was so helpful”
“Tonia was very welcoming and helpful”
“commented on how welcoming the personnel are”
7. Will Hire Again
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly appears to be a company that customers highly recommend and are eager to use for their future storage and moving needs, with many expressions of satisfaction and intentions to rehire, despite an isolated complaint regarding customer service.
Recent Reviews Mention...
“Would definitely hire again”
“recommend Tonia and would hire again”
“highly recommend this facility”
8. Professionalism
Nationwide Average: 8.31/10
Compass Self Storage is generally viewed as having a professional, courteous, and knowledgeable staff, with the exception of a few instances of perceived unprofessional behavior.
Recent Reviews Mention...
“staff were professional and welcoming”
“associates showed unprofessional behavior.”
“Patty was knowledgeable which translates to professionalism”
9. Conflict Handling
Nationwide Average: 4.07/10
Compass Self Storage generally demonstrates a strong commitment to resolving issues and providing satisfactory solutions, as evidenced by multiple instances of staff, particularly Tonia Fry and Patty Davis, going above and beyond to assist customers, despite a few isolated customer service hiccups.
Recent Reviews Mention...
“Tonia Fry made up for booking shortfalls”
“goes above and beyond to make the process easy”
“went above and beyond, which implies willingness to right a wrong”
10. Precision & Care
Nationwide Average: 8.01/10
Compass Self Storage is highly regarded for their protection of customer belongings and the team's kind and courteous manner in handling items.
Recent Reviews Mention...
“protection of my items was paramount”
“very caring handling of items”
“All team members are kind and courteous”
Great Crew Members
| Tonia | Tonia was so helpful and efficient |
| Tonia, Patsy | staff were professional and welcoming |
| Tonia | Tonia was great and deserving of a pay raise |
| Patty | Patty made the process quick and easy |
| Tonia | Tonia was very welcoming and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Lady Lake Moving Services
