PODS Moving & Storage revolutionized the moving industry in 1998 with its innovative portable storage solution. Operating for nearly 25 years, this Florida-based company offers services across the U.S., Canada, Australia, and the U.K. PODS provides personalized moving and storage solutions, delivering containers directly to the customer, and offers the flexibility to load and unload belongings at your own pace. They are one of the many movers in Palm Bay, FL that offer innovative storage solutions for home or business, local or long-distance moves, with flexibility for adjust scheduling. Additional services include packing and loading assistance, car shipping, and a vast range of moving supplies. The company was recognized as the "Best Moving and Storage Container Company of 2023" by Move.org.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Titusville, Sebastian, Cocoa Beach, Satellite Beach
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is generally viewed positively for their professional, efficient, and reliable moving and storage services, despite a few accounts of dissatisfaction regarding cost and expectations.
Recent Reviews Mention...
“Excellent service”
“great work by movers”
“overpriced and not a good way to move”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage exhibits a mixed performance with several customers reporting timely service, while a notable number experience significant delays and missed appointments.
Recent Reviews Mention...
“on-time”
“they come when they say they will”
“Scheduled delivery moved according to their needs”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback but leans towards being considered overpriced by the majority of reviewers.
Recent Reviews Mention...
“Move was cost effective”
“overpriced”
“little on the more pricey side”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has mixed reviews, with equal parts praise for their responsiveness and critique of their customer service issues.
Recent Reviews Mention...
“friendly and responsive staff”
“kept me informed on my delivery time”
“Useless customer service department”
5. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage receives mixed feedback, with customers praising their efficient loading and unloading process while criticizing the significantly delayed delivery times.
Recent Reviews Mention...
“Efficient loading and unloading”
“my things were not delivered in a reasonable timeframe”
“the whole process took just 5 minutes”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for the courteous and responsive behavior of its staff, despite a few reports of rudeness.
Recent Reviews Mention...
“friendly and responsive staff”
“staff was rude”
“Delivery drivers were very courteous, prompt, and polite”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives positive feedback with many customers expressing a strong intention to use their services again, despite a notable fraction of negative experiences.
Recent Reviews Mention...
“Our move was effortless because of you all”
“recommend this company and would hire again”
“would not hire again”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their professionalism, timeliness, and the manner in which drivers perform their duties, though there is a notable exception regarding the demeanor of their representatives.
Recent Reviews Mention...
“professional”
“Tom was very professional”
“very professional and on time”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally falls short of addressing and rectifying customer grievances, despite a lone instance of a driver's commendable effort to manage a challenging situation.
Recent Reviews Mention...
“no one responded despite my attempts”
“promised reimbursement but did not follow up”
“nothing has been resolved”
10. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage is highly praised for their meticulous attention, ensuring furniture and belongings are delivered in excellent condition without harm or damage.
Recent Reviews Mention...
“very careful with furniture”
“Belongings were delivered in excellent condition”
“My precious belongings arrived unharmed”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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