Big Boys Moving & Storage is a family-owned and operated moving company based in Tampa, Florida. The company has been catering to the residential and corporate moving needs of Floridians since 2005. They offer a spectrum of services like local moving, corporate relocation, storage units, packing and boxing, clean-outs, packing supplies, piano and antique moving, and military moving services. The company also provides discrete VIP moving services for celebrities, athletes, and high-profile individuals. Big Boys Moving & Storage has been voted the best moving company in Tampa for 18 years running and have been honored with the Best of the Bay award. Their focus is on furnishing exceptional service with a high level of professionalism. As they continue to grow, they aim to expand their reach to more areas and cities, including clients looking for movers in Clearwater, FL.
Big Boys Moving & Storage Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Big Boys Moving & Storage Company
Additional Cities Served: Palm Coast, Dunedin, Palm Springs, New Port Richey, Dade City
Moving Services
- Local moving services
- Corporate relocation services
- Storage units
- Packing and boxes services
- Professional cleanouts and removal services
- Emergency moving and storage services
- Skilled piano moving services
- Experienced military moving services
- Discrete VIP moving services
- Intown or out of area moving services
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Summarized Review of Big Boys Moving & Storage Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Boys Moving & Storage Company overwhelmingly receives negative feedback for issues such as damage, dishonesty, and unprofessionalism, despite a few standout positive reviews highlighting great work by specific movers.
Recent Reviews Mention...
“DO NOT USE THIS COMPANY.”
“ Showed up early but did not complete the service”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Big Boys Moving & Storage Company overwhelmingly struggles with arriving on time, as reflected in numerous reports of significant delays and a lack of timely communication.
Recent Reviews Mention...
“ Showed up early”
“showed up 5 hours late, no communication”
“arrived over two hours late, slow to reach destination”
3. Affordability
Nationwide Average: 7.69/10
Big Boys Moving & Storage Company predominantly receives criticism for significant discrepancies between quoted and final prices, hidden fees, and overall high costs that leave customers feeling misled and overcharged.
Recent Reviews Mention...
“advertised no hidden fees but charged more.”
“ Charged $295 for no service”
“unauthorized credit card hold over $3000”
4. Communication
Nationwide Average: 7.53/10
Big Boys Moving & Storage Company overwhelmingly receives reports of extremely poor communication practices, including consistent neglect of calls and texts, unprofessional behavior, and a general failure to responsibly handle client inquiries and issues, despite a few positive outliers praising responsiveness and updates.
Recent Reviews Mention...
“ignored my calls and texts about issue.”
“ Drove away without communicating in person”
“no communication at all”
5. Stick to Prices
Nationwide Average: 5.99/10
Big Boys Moving & Storage Company overwhelmingly receives negative feedback for frequently charging more than initially quoted, though there are a few instances of satisfaction reported.
Recent Reviews Mention...
“charged more than the quoted price.”
“ Charged card despite not providing service”
“forced to sign document, no clarity on hours charged”
6. Speed
Nationwide Average: 8.58/10
Big Boys Moving & Storage Company overwhelmingly disappointed customers with their slow, often seemingly intentional, pace, despite a few reports of efficient service.
Recent Reviews Mention...
“took too long to assemble simple furniture”
“took 1.5 hours for simple tasks”
“excessive time to complete move”
7. Friendliness
Nationwide Average: 8.91/10
Big Boys Moving & Storage Company shows a polarized customer sentiment, with some customers praising their movers as awesome and respectful, while many others criticize the team for being rude, unprofessional, and displaying a lack of respect.
Recent Reviews Mention...
“Scott and Terell were helpful, quick, and nice”
“employee was rude during the call”
“refusal to perform requested tasks”
8. Will Hire Again
Nationwide Average: 8.18/10
Big Boys Moving & Storage Company overwhelmingly receives negative feedback, with a majority of customers expressing strong dissatisfaction and a refusal to use their services again, despite a few isolated positive reviews.
Recent Reviews Mention...
“would definitely not hire them again.”
“ Would not hire again - negative experience”
“Do not hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Big Boys Moving & Storage Company has overwhelmingly negative feedback, with numerous accounts of unprofessional behavior, incompetence, and rudeness, although there are a few instances of positive experiences praising the crew's friendliness and professionalism.
Recent Reviews Mention...
“ Drove away and refused service unprofessionally”
“guy collecting payment was so rude”
“incompetent movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Big Boys Moving & Storage Company overwhelmingly demonstrates a reluctance to acknowledge mistakes, resolve customer grievances, or compensate for damages, with nearly all reviews highlighting a disappointing lack of effort to rectify issues.
Recent Reviews Mention...
“refused to acknowledge billing mistake.”
“ Did not rectify the situation after driving away”
“no response to communication after damage”
11. Precision & Care
Nationwide Average: 8.01/10
Big Boys Moving & Storage Company overwhelmingly receives negative feedback for frequently causing damage to belongings, with rare instances of satisfactory service noted by a small number of customers.
Recent Reviews Mention...
“walls scratched, furniture scuffed.”
“they damaged my furniture badly”
“broken TVs and many fragile items”
Customer Insights
Cost: $ 1073.00 from 8 reviews
Local Move Duration: 10 hours from 10 reviews
Interstate Move Duration: 20 days from 3 reviews
Great Crew Members
| Brian, Scott, Terell | Brian gave a reasonable estimate. Scott and Terell were helpful and quick |
| Clay, Zay | great work by these movers |
| Daniel, Tom | very professional and very kind, prompt with delivery |
| Terp,Alan | great job by Terp and Alan |
| Kohl,Ben,Robert | incredibly helpful and efficient with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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