Safeway Relocation Services is a professional moving company based in West Palm Beach, Florida, dedicated to making your move as smooth and seamless as possible. They provide various services, including corporate moving, long-distance moving, storage services, and auto transport. As a certified household goods moving broker, Safeway collaborates with top-notch, expert moving companies across the United States. The firm prides itself on its high referral rate, offering hassle-free services and ensuring all moves are tailored to clients' needs and budgets. Additionally, Safeway offers free consultations and meticulously outlines the entire moving process for a stress-free experience.
Safeway Relocation Services
About Safeway Relocation Services
Additional Cities Served: Greenacres, Royal Palm Beach, Riviera Beach, Palm Springs, North Palm Beach, Palm BeachShow More >
Moving Services
- Corporate Moving
- Long Distance Moving
- Storage Services
- Auto Transport
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Safeway Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Safeway Relocation Services displays a polarizing feedback trend, with numerous customers expressing extreme dissatisfaction citing poor communication, unprofessional service, and allegations of scam, while a significant number of others praise the company for its professionalism, efficiency, and excellent moving experience.
Recent Reviews Mention...
“they stored belongings then became unreachable”
“Horrible experience with this company!”
“A SCAM”
2. Punctuality
Nationwide Average: 8.07/10
Safeway Relocation Services has mixed reviews but generally leans towards a positive evaluation, with numerous reports of being on time juxtaposed against several significant complaints about delays and lack of communication.
Recent Reviews Mention...
“arrived 7 hours late”
“ignored the pickup and delivery dates and times”
“stopped communicating and didn't show up”
3. Affordability
Nationwide Average: 7.69/10
Safeway Relocation Services receives mixed reviews, with numerous customers feeling overcharged or scammed, while a significant portion also praise the company for its reasonable rates and affordability.
Recent Reviews Mention...
“feels ripped off by high costs”
“paid thousands of dollars, expected better service”
“charged a lot more for a "re-delivery"”
4. Communication
Nationwide Average: 7.53/10
Safeway Relocation Services has received extremely polarized feedback, showing a stark division between customers experiencing poor to no communication and those praising the responsiveness and professionalism of their service.
Recent Reviews Mention...
“all contact methods failed”
“No communication, no response to requests for customer support.”
“zero customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Safeway Relocation Services overwhelmingly disappoints customers by frequently charging more than the initial quotes, with only a few reports of accurate or fair pricing.
Recent Reviews Mention...
“Binding estimate was ~$7k, then increased to $11k.”
“made to pay more than quoted”
“would be twice the contracted amount”
6. Speed
Nationwide Average: 8.58/10
Safeway Relocation Services generally receives high praise for their efficiency and quick work, although a few reports indicate significant delays and dissatisfaction.
Recent Reviews Mention...
“worked quickly”
“worked incredibly hard”
“Finished the move in the amount of time I expected”
7. Friendliness
Nationwide Average: 8.91/10
Safeway Relocation Services overwhelmingly receives praise for their courteous, professional, and exceptionally friendly staff, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“team was courteous”
“were very respectful”
“Brittany told me they don't have to give me anything and I'm no longer a customer”
8. Will Hire Again
Nationwide Average: 8.18/10
Safeway Relocation Services receives decidedly mixed feedback, with a significant number of customers expressing strong dissatisfaction and reluctance to use their services again, alongside a noteworthy portion who appear highly satisfied and eager to rehire the company for future needs.
Recent Reviews Mention...
“would definitely not hire again”
“Horrible experience with this company!”
“definitely would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Safeway Relocation Services has received mixed feedback, with numerous complaints about unprofessionalism and inefficiency, yet a significant number of customers praise their professionalism and satisfactory service delivery.
Recent Reviews Mention...
“Binding estimate increased and no customer support.”
“unprofessional in handling situation”
“crew not professional, hired illegal workers”
10. Conflict Handling
Nationwide Average: 4.07/10
Safeway Relocation Services overwhelmingly demonstrates an inability or refusal to address and rectify customer complaints and issues, with one notable exception of going above and beyond for a specific customer.
Recent Reviews Mention...
“did not attempt to right any wrong”
“no attempt to rectify issues ”
“no progress after promising to escalate the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Safeway Relocation Services has mixed reviews with a number of customers expressing dissatisfaction due to damaged and broken items, while a significant portion also praise the company for taking great care and ensuring that belongings arrive in excellent condition.
Recent Reviews Mention...
“many items arrived broken”
“items broken during move”
“My dresser was DAMAGED during the move”
Customer Insights
Cost: $ 10410.00 from 12 reviews
Interstate Move Duration: 9 days from 6 reviews
Great Crew Members
Michael Kennedy, William | deserved criticism for being part of a scam |
Andrew | Andrew was very helpful |
Kayla, Shannon | Kayla was professional and empathetic, Shannon was compassionate and helpful |
Mike | Ask for Mike! |
James Ware | James was a dream to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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