Coleman American Moving Services, Inc. has been providing local, long-distance, and international moving services since its foundation in 1914. The company offers a range of services, from residential moves to commercial moves, international relocations, and corporate relocations. Being a serious contributor among the companies providing moving services in Pensacola, FL, Coleman focuses on providing safe and simple moving experiences. Their commitment to meeting the unique needs of its clients, whether they are families or businesses, is unquestionable. As a company with over a century of experience in transportation and storage services, Coleman is equipped to handle a wide variety of moving needs, from single households to massive corporate and government transfers.
Coleman American Moving Services, Inc.
About Coleman American Moving Services, Inc.
Additional Cities Served: Foley, Milton, Bay Minette, Monroeville, Brewton, FlomatonShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. receives mixed reviews, with numerous customers praising their exceptional service and great work by movers, while others report significant dissatisfaction due to damages, theft, and overall poor experiences.
Recent Reviews Mention...
“great work by movers”
“Coleman met or exceeded commitments, made the move easy and smooth”
“My experience was very positive”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. generally delivers satisfactory timely services, though it has faced some instances of significant delays.
Recent Reviews Mention...
“crew was several hours late”
“delivered at 8:00 am on the first day of delivery window”
“picked them up in a timely manner”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. is generally perceived as offering competitive pricing and excellent value, although there are isolated complaints about cost effectiveness.
Recent Reviews Mention...
“cost less than I expected”
“got the best price and refunded money”
“my price was great”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. receives mixed feedback, with customers praising the responsiveness and helpfulness of certain employees, while others criticize the company for poor communication, difficulty in contacting management, and unprofessional behavior.
Recent Reviews Mention...
“poor communication throughout”
“made clear commitments”
“I was notified in plenty of time”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. has received mixed feedback, with some customers praising their adherence to or exceeding commitments and offering refunds for overestimations, while others have criticized them for charging more than estimated and adding unnecessary extra fees.
Recent Reviews Mention...
“met or exceeded commitments”
“refunded for money when weighed less than thought”
“charged more than the estimated amount ”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. displays a generally quick and efficient service, though there are significant variances with some customers citing issues with rushed jobs or slow moving speeds.
Recent Reviews Mention...
“speedy and yet careful”
“delivered them actually sooner than I expected”
“loaded and out of the house in a very short time”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. generally receives high praise for their amicable and professional attitude, despite a single negative experience indicating an encounter with condescension and attitude.
Recent Reviews Mention...
“crew was friendly upon the delivery”
“extremely professional crew”
“experienced and cheerful, even when it was very hot”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. seems to have a divided clientele with a significant portion expressing satisfaction and a willingness to rehire, contrasting with others who are dissatisfied and would not engage their services again.
Recent Reviews Mention...
“would not hire this company again”
“would make the move again with them”
“I am totally satisfied with the service and cost”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. has received mixed feedback, with reports of both highly professional behavior and instances of significant unprofessionalism during moves.
Recent Reviews Mention...
“crew lacked professionalism during loading”
“extremely professional driver and crew”
“men who delivered were experienced”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. appears overwhelmingly criticized for their inadequate response to claims and issues, though one instance noted exceptional service during a blizzard.
Recent Reviews Mention...
“need to pursue claims for issues not addressed”
“refused to take responsibility for the issue”
“did not attempt to right the wrong of damaging items”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. receives mixed feedback, with some customers praising their carefulness and attention to detail while numerous others report experiences of carelessness and significant damage to their belongings.
Recent Reviews Mention...
“items handled carelessly”
“careful with our belongings”
“handled the items carefully”
Great Crew Members
| Eric, Jack, Michelle | extremely professional and made move smoother |
| Myrna Rose Martin | for being experienced and cheerful during a hot weather |
| Jack Jacobs | Jack was very knowledgeable and handled changes well |
| Jack | thanks Jack |
| Jack Jacobs, Michelle Norris, Vincent Cyriacks | Jack, Michelle, and Vincent provided great service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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