PODS Moving & Storage is a pioneer in the field of moving and storage, and has been operating for nearly 25 years. The company introduces the concept of portable storage containers, which allows customers to store their belongings conveniently in their driveways. They provide a range of professional services, which include moving, storage, car shipping, connection to trusted local labor providers, and moving supplies, all intended to mitigate the stress associated with moving. They offer not only residential services, but also commercial moving and storage solutions. They boast an extensive portfolio with over 6 million moves, including 1.5 million long-distance moves, and operate across the United States, United Kingdom, Australia, and Canada. To learn more about similar services in your local area, find out about other trusted St. Petersburg, FL relocation experts.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Largo, Pinellas Park, Winter Park, Seminole, Gulfport, St. Pete BeachShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has received predominantly negative feedback, with customers frequently expressing dissatisfaction over issues such as predatory billing, poor customer service, damage, and problematic deliveries, despite a few positive reviews praising their service.
Recent Reviews Mention...
“great experience with service”
“Pods experience was awesome”
“Great experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to adhere to scheduled times, resulting in both early arrivals without notification and significant delays in delivery or pickup services.
Recent Reviews Mention...
“Saf gave us a call with plenty of time”
“Saf came on time”
“Saferino was right on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is considered expensive and has left customers feeling disappointed regarding the value for the amount paid.
Recent Reviews Mention...
“very affordable”
“Overpriced not competitive pricing at all.”
“fees were much higher than expected”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently receives complaints about rude customer service, lack of follow-up, unaddressed concerns, and generally unsatisfactory interactions, with the exception of a single report of excellent service.
Recent Reviews Mention...
“Saf was so friendly, explained the process, answered our questions”
“Saf provided amazing customer service”
“very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to honor initial quotes, leading to unexpected charges and authorizations issues, deeply disappointing customers.
Recent Reviews Mention...
“increased my monthly rental without my knowledge or consent”
“Ended up being much more than quoted”
“many unexpected fees added on”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage has been criticized for their lack of communication and engagement with customers.
Recent Reviews Mention...
“Saf was great and had a friendly attitude”
“Saf was so friendly”
“very friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives predominantly negative feedback, with most customers expressing a strong disinclination to use their services again, despite a few isolated positive endorsements.
Recent Reviews Mention...
“would hire again due to great experience”
“Would definitely use Pods again”
“Great experience”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has been criticized for predatory billing practices and unprofessional behavior, such as driving over lawns and pavers.
Recent Reviews Mention...
“Saf showed great professionalism”
“very professional”
“Saf demonstrated professionalism”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates a consistent pattern of inflexibility and unresponsiveness, failing to address customer concerns, offer adequate compensation, or swiftly rectify issues.
Recent Reviews Mention...
“did not discuss the dispute with me”
“issues were not responded to”
“No effort to satisfy or resolve issues.”
10. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally receives negative feedback, with incidents of property damage and dissatisfaction with the claims process being common complaints.
Recent Reviews Mention...
“pod was broken, causing floor to collapse”
“my things being destroyed by the driver”
“items in perfect condition after 5 years”
Great Crew Members
| Saf | great experience with Saf |
| Saf | Saf was thorough and tried to accommodate requests |
| Saf | Saf was so friendly and explained everything well |
| Saf | on time and very friendly |
| Saf | Saf expertly maneuvered a difficult driveway |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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