Even though it has grown into a nationwide moving company, American Van Lines is still family-owned and operated. This mover places an emphasis on family values and keeping traditions that have shaped the company since it started in 1995. As a full-service mover, it offers a full range of moving and storage solutions to fit your needs and schedule including flat-rate pricing for local moves, weekly shuttles to major US cities, weekend and after-hours moving for commercial businesses, corporate relocation of employees, and even specialized moving of pianos or antiques. American Van Lines has built a reputation for excellence from its main location in Pompano Beach, Florida to its other locations across the country. For additional moving options in your area, consider checking out the movers in Fort Lauderdale, FL.
American Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About American Van Lines
Additional Cities Served: Pembroke Pines, Miramar, Coral Springs, Pompano Beach, West Palm Beach, Boca RatonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Military Moving
- Moving and Storage
- Commercial Moving
- Corporate Relocation
- Antique and Piano Moving
- Packing and Crating
- Last Minute Moves
- Complete Packing and Crating Services
Florida Moving License
Registered
Last Checked: 01/17/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of American Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
American Van Lines has a predominantly negative reputation due to numerous reports of poor experiences, ranging from terrible service and communication to damaged and lost items, despite a few highly positive reviews.
Recent Reviews Mention...
“best move I've experienced”
“great work by movers”
“Jose Angerita and his team did great work”
2. Punctuality
Nationwide Average: 8.07/10
American Van Lines consistently struggles to meet scheduled times for pickups and deliveries, often resulting in significant delays and dissatisfaction among customers.
Recent Reviews Mention...
“He was on time”
“initial hiccup with scheduled time due to miscommunication”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
American Van Lines appears to have received overwhelmingly negative feedback regarding unexpected price increases and charges far exceeding original estimates, despite a few isolated reports of reasonable pricing.
Recent Reviews Mention...
“competitive pricing”
“cost over $14,000, not considered affordable”
“got a great deal.”
4. Communication
Nationwide Average: 7.53/10
American Van Lines has received predominantly negative feedback for its poor and unreliable communication efforts, punctuated by a few instances of positive interactions.
Recent Reviews Mention...
“fast to respond to any needs we had”
“Excellent communication”
“Richard Peveler made booking easy, quick, and informative”
5. Stick to Prices
Nationwide Average: 5.99/10
American Van Lines has a reputation for frequently failing to adhere to initially quoted prices, often significantly increasing costs and adding unexpected charges.
Recent Reviews Mention...
“transparent billing”
“quoted price was significantly increased unexpectedly”
“did not stick to quoted prices ”
6. Speed
Nationwide Average: 8.58/10
American Van Lines frequently disappoints customers with significant delays, inefficient packing and loading practices, and overall slow move completion times, despite a few instances of praised efficiency and quickness.
Recent Reviews Mention...
“quick move”
“movers were very quick”
“Fast in completing the move”
7. Friendliness
Nationwide Average: 8.91/10
American Van Lines has a mixed reputation with numerous reports of exceptional politeness and professionalism from some workers, while others have demonstrated rudeness and unprofessional behavior, leading to varied customer experiences.
Recent Reviews Mention...
“organized and fun, personable”
“very respectful”
“Very friendly service ”
8. Will Hire Again
Nationwide Average: 8.18/10
American Van Lines experiences predominantly negative feedback with a considerable portion of customers expressing strong dissatisfaction and a firm unwillingness to use their services in the future.
Recent Reviews Mention...
“would work with them again”
“would hire AVL moving crew again”
“feel very confident and worry free”
9. Professionalism
Nationwide Average: 8.31/10
American Van Lines generally receives negative feedback for unprofessional behavior, lack of professionalism, and issues with crew conduct, despite a few reports of professional handling and efficiency.
Recent Reviews Mention...
“trustworthy and professional”
“very respectful and took great care”
“crew was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
American Van Lines has received overwhelming criticism for their lack of effort to adequately resolve issues, despite a few instances where problems were satisfactorily addressed.
Recent Reviews Mention...
“neglect in addressing damaged items fairly”
“Paid a settlement for the inconvenience.”
“did not attempt to rectify the situation appropriately ”
11. Precision & Care
Nationwide Average: 8.01/10
American Van Lines has received overwhelmingly negative feedback, with numerous reports of damaged, broken, or missing items, despite a few instances of satisfactory service.
Recent Reviews Mention...
“care and concern for each item”
“took great care of our belongings”
“careful with our stuff and floors”
Customer Insights
Cost: $ 9616.00 from 56 reviews
Local Move Duration: 6.5 hours from 16 reviews
Interstate Move Duration: 6 days from 86 reviews
Great Crew Members
| Alicia,Mike | professional and made move easy |
| Jose Angerita | Fast, thorough, and careful with our stuff |
| Calebe, Fabian | Calebe and Fabian's team did a great job |
| Larry | Highly recommend Larry! |
| Larry | Highly recommend Larry |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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