Gotta Move? is a moving company based in Coconut Creek, Florida. Offering a broad range of services, they serve a tri-county area, including Palm Beach County, Broward County, and notably Pompano Beach, FL. Gotta Move? offers a spectrum of moving services, spanning from local moving, single-house moving, to apartment/condo/townhouse moving. The company is devoted to creating a stress-free moving experience for their customers, meticulously taking care of every detail and handling customers' belongings as their own. With a high referral rate of 95%, this indicates a very high level of customer satisfaction. It is not clearly stated when the company was established.
Gotta Move?
About Gotta Move?
Additional Cities Served: Pompano Beach, Lauderhill, Coconut Creek, Margate, North Lauderdale, ParklandShow More >
Moving Services
- Local Moving
- Single House Moving
- Apartment/Condo/Townhouse Moving
- Stressfree Moving
- Professional Helpers Service
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Summarized Review of Gotta Move?
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gotta Move? consistently receives high praise for its professional, efficient, and friendly moving services, making the moving process easier and stress-free for its clients, despite one negative review.
Recent Reviews Mention...
“always had positive experiences with this company”
“they took such good care of moving my client”
“great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
Gotta Move? consistently demonstrates remarkable timeliness, with almost all reviews praising their on-time arrivals, responsiveness, and ability to adhere to scheduled times impressively.
Recent Reviews Mention...
“very punctual”
“prompt on time”
“prompt, on time”
3. Affordability
Nationwide Average: 7.69/10
Gotta Move? has consistently been praised for its very affordable pricing, excellent value for money, and being significantly cheaper compared to competitors, making it highly recommended by customers.
Recent Reviews Mention...
“Excellent prices”
“pricing was very affordable”
“Did an amazing job at an affordable price”
4. Communication
Nationwide Average: 7.53/10
Gotta Move? consistently excels, with nearly all customers highlighting the company's responsiveness, the personalized, reassuring interactions with a staff member named Laura, and their ability to swiftly and efficiently manage scheduling and moving needs, despite a single report of a negative experience.
Recent Reviews Mention...
“excellent communication”
“Called and got immediate response and service”
“communicate very well”
5. Speed
Nationwide Average: 8.58/10
Gotta Move? consistently impresses customers with their rapid, efficient, and hard-working moving process, completing tasks quicker than expected and maintaining a high level of productivity throughout the move.
Recent Reviews Mention...
“they were fast and efficient”
“moved everything far less time than I thought”
“got the job done faster than anticipated”
6. Friendliness
Nationwide Average: 8.91/10
Gotta Move? consistently exhibits exceptional warmth and politeness, with overwhelmingly positive feedback highlighting their courteous, professional, and caring approach, save for a single complaint of unfriendly behavior.
Recent Reviews Mention...
“the most friendliest Movers and Office team”
“excellent guys that are easy to work with”
“kind and polite”
7. Will Hire Again
Nationwide Average: 8.18/10
Gotta Move? demonstrates an overwhelmingly positive sentiment among customers, with nearly all expressing a strong inclination to rehire and recommend their services for future moves, despite a single report of dissatisfaction.
Recent Reviews Mention...
“will continue to use their service”
“I highly recommend them”
“used these guys more than once, had the best experience”
8. Professionalism
Nationwide Average: 8.31/10
Gotta Move? consistently demonstrates exceptional professionalism, dedication, and respect in their moving services, with overwhelmingly positive feedback highlighting their skilled, efficient, and polite team.
Recent Reviews Mention...
“professional”
“guys were professional and dedicated”
“Top notch from office to the helpers”
9. Conflict Handling
Nationwide Average: 4.07/10
Gotta Move? generally demonstrates a strong commitment, as evidenced by staff going above and beyond and offering referrals to resolve issues, although there has been an instance where no action was taken following a complaint.
Recent Reviews Mention...
“Laura assisted me with a referral when there was an issue.”
“willing to go above and beyond”
“no action taken by manager after complaint”
10. Precision & Care
Nationwide Average: 8.01/10
Gotta Move? consistently demonstrates exceptional attention and meticulousness, ensuring belongings are safely and carefully moved, with numerous customers commending their dedication and only a single report of a potential issue.
Recent Reviews Mention...
“they took so much care with all of her belongings”
“careful with the items”
“handle my items carefully”
Great Crew Members
Laura | thank you Laura for your awesome team |
Carlos,Brian | Carlos and Brian took such good care of moving my client |
Laura | helped reassure about the move process |
Brayan, Ronal | efficient, organized, experienced fast and willing to go above and beyond |
Laura | calmed me down and provided reassurance |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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