Trinity Van Lines, Inc. is a moving company based in Pompano Beach, Florida. They arrange full-service moving at self-service prices, saving their customers up to 50% off the carrier's normal rates. With many years of experience in the moving industry, Trinity offers various services, including packing, moving, and on-site storage services throughout South Florida. They specialize in short and long-distance moves, interstate moves, storage, employee relocation, small moves, military moves, government moves, and moving large and special items, serving the contiguous continental states area of the United States of America, comprising 48 states and the District of Columbia. For those interested in quality moving companies in Pompano Beach, FL, Trinity Van Lines, Inc. is a viable option to consider.
Trinity Van Lines, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Trinity Van Lines, Inc.
Additional Cities Served: Deerfield Beach, Lighthouse Point, Arcadia, Southwest Ranches, Hillsboro Beach
Moving Services
- Short and LongDistance Moves
- Interstate Moves
- Storage Services
- Corporate Moving
- Employee Relocation
- Small Moves
- Military Moves
- Government Moves
- Moving Large and Special Items
- Local Moves
Florida Moving License
Registered
Last Checked: 01/17/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Trinity Van Lines, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Trinity Van Lines, Inc. overwhelmingly receives negative feedback, with customers describing experiences as horrible, unethical, deceitful, and the worst they have ever encountered in moving services.
Recent Reviews Mention...
“they are thieves”
“experience was absolutely horrible”
“misleading and difficult to deal with”
2. Punctuality
Nationwide Average: 8.07/10
Trinity Van Lines, Inc. consistently fails to meet scheduled timings, showing up late or not at all, and lacks clear communication about delays.
Recent Reviews Mention...
“they were over a week late”
“delivery took 27 days after the agreed date”
“delayed delivery without proper notification”
3. Affordability
Nationwide Average: 7.69/10
Trinity Van Lines, Inc. frequently engages in pricing practices that significantly exceed initial quotes, with many customers reporting unexpected and exorbitant additional charges, giving an impression of deceitful and exploitative behavior.
Recent Reviews Mention...
“exploiting me for more cash”
“price changed several times, 2k more”
“not affordable and dishonest with pricing”
4. Communication
Nationwide Average: 7.53/10
Trinity Van Lines, Inc. notoriously struggles, with customers consistently reporting a complete lack of responsiveness, misleading information, and rudeness across all communication channels.
Recent Reviews Mention...
“hang up on me implies poor communication”
“no communication unless I called”
“do not communicate real cost”
5. Stick to Prices
Nationwide Average: 5.99/10
Trinity Van Lines, Inc. consistently fails to honor their initially quoted prices, significantly increasing costs and misleading customers through misleading estimates and unfulfilled agreements.
Recent Reviews Mention...
“exploiting for cash suggests not sticking to quoted prices”
“our prices changed several times”
“did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Trinity Van Lines, Inc. consistently demonstrates significant delays and inefficiencies, resulting in prolonged moving times and customer dissatisfaction.
Recent Reviews Mention...
“took 18 days to go 5 states over”
“took almost 30 more days for delivery”
“incredibly slow delivery”
7. Friendliness
Nationwide Average: 8.91/10
Trinity Van Lines, Inc. overwhelmingly receives criticism for misleading customer service, intimidating behavior, unprofessionalism across various staff members, and general rudeness, with an isolated report of satisfactory friendliness not significantly altering the prevailing negative perception.
Recent Reviews Mention...
“they hang up on me, not friendly”
“customer service is misleading and deplorable”
“evaded promises, unhelpful behavior noted”
8. Will Hire Again
Nationwide Average: 8.18/10
Trinity Van Lines, Inc. faces significant resistance and dissatisfaction from customers, who overwhelmingly state that they would not hire the company again after negative experiences.
Recent Reviews Mention...
“would not hire them again”
“will be adding my complaint to BBB”
“would not hire again due to negative experience”
9. Professionalism
Nationwide Average: 8.31/10
Trinity Van Lines, Inc. has been consistently reported to engage in unprofessional behavior, including rudeness, aggression, lack of communication, deceptive practices, and overall poor handling and responsiveness, leading to significant dissatisfaction among their clients.
Recent Reviews Mention...
“unprofessional behavior mentioned”
“no apologies or let make it right”
“used subcontracted companies, unprofessional behavior”
10. Conflict Handling
Nationwide Average: 4.07/10
Trinity Van Lines, Inc. appears to consistently neglect addressing customer grievances, showing a lack of effort in remedying issues ranging from damage compensation to refunds for undelivered services.
Recent Reviews Mention...
“no willingness to right a wrong mentioned”
“no attempt to rectify damages, said put in a claim”
“no effort to rectify lost or broken items”
11. Precision & Care
Nationwide Average: 8.01/10
Trinity Van Lines, Inc. has a notably poor reputation, demonstrated through numerous complaints of broken, missing, or damaged belongings, including reports of items being held hostage or stolen.
Recent Reviews Mention...
“stolen furniture implies careless handling”
“several items are broken or missing”
“damaged furniture and lost items reported”
Customer Insights
Cost: $ 4737.00 from 48 reviews
Interstate Move Duration: 18 days from 13 reviews
Great Crew Members
| Jake Webber | was helpful until payment received. |
| Jay | Jay was very professional |
| John | Spoke with John about the contract details |
| Stephen Prem | set up the deal |
| Jay Cummings | Jay Cummings was nice until contract signed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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