PODS Moving & Storage has been in business for nearly 25 years and offers personalized moving and storage solutions tailored to customers' unique needs, especially for long-distance moves. The company provides a comprehensive moving experience, including multiple container sizes, flexible scheduling, and the ability to load and unload belongings on your own time. In addition to moving and storage services, PODS also offers car shipping, packing supplies, and connections to trusted local labor providers for packing and loading assistance. If you want to explore more options within the area, the Bradenton, FL moving services page provides a list of other companies. The company operates internationally, with services in the United States, Canada, Australia, and the United Kingdom.
PODS Moving & Storage
Moving Services
- Residential moving
- Longdistance moving
- Storage services
- Packing and loading assistance
- Moving supplies
- Car shipping
- Moving and storage supplies
- Packing and loading support
- Moving help
- Safely ship your vehicle
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, with customers praising their service and team in some instances but also reporting numerous significant issues including plan disruption, high costs, item destruction, and overall negative experiences.
Recent Reviews Mention...
“great service”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally struggles with meeting scheduled times, leading to numerous complaints about late or completely missed pickups and deliveries.
Recent Reviews Mention...
“Chris was on time”
“Jonathan was prompt”
“on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally viewed as expensive with most customers experiencing high, unexpected costs, though one noted a discount opportunity on Black Friday.
Recent Reviews Mention...
“least expensive way to move”
“great price”
“They charge a fortune for their service.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage seems to have a generally poor performance, marred by numerous reports of inadequate customer service and lack of proper communication, despite a few instances of positive interaction.
Recent Reviews Mention...
“Louis Marrero was very informative and helpful”
“the process was easy”
“explained everything about the pod clearly”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage is criticized for charging a full month and cancellation fees despite early contract termination.
Recent Reviews Mention...
“Did not stick to 3-7 days delivery quote”
“Quote was not honored.”
“was not in my contract”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage is criticized for the excessive time taken, with an interstate move taking up to 15 days.
Recent Reviews Mention...
“efficient”
“In and out in 5 minutes”
“Took 18 days to deliver”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally received praise for the politeness and professionalism of their drivers and staff, although there were significant criticisms directed towards the unhelpfulness and dismissiveness of their customer service.
Recent Reviews Mention...
“courteous service”
“they are friendly”
“they are funny”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage seems to have a significantly higher number of customers expressing dissatisfaction and a lack of intent to rehire, despite a few highly positive endorsements.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is generally seen as having a polite, knowledgeable, and punctual team, although there was a complaint about the condition of the equipment.
Recent Reviews Mention...
“Louis Marrero was professional”
“Louis was professional in explaining and handling”
“courteous and knowledgeable”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates a significant lack of effort in resolving issues, offering no guarantees for action, showing resistance to compensation for damages, and ignoring customer requests for adjustments.
Recent Reviews Mention...
“Would not let me speak with a supervisor to resolve issue.”
“No effort shown to right a wrong”
“did not rectify the delayed delivery issue”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage consistently receives negative feedback for items arriving wet and damaged, being thrown about carelessly, and suffering from water damage.
Recent Reviews Mention...
“took care not to damage grass, landscaping, and sprinkler”
“damaged lawn and sprinklers”
“items and home were treated personally and professionally”
Customer Insights
Cost: $ 6553.00 from 4 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Chris | courteous and on time |
| Louis | Louis was very personable and helpful |
| Jonathan | Jonathan was prompt and considerate |
| Louis Marrero | very detailed and efficient |
| Dude | Great and funny, made the move enjoyable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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