Adams Van Lines, based in Miami, has been providing full-service moving services for nearly two decades. Since its inception in 2002, the company has grown to become one of the highest-rated and most trusted moving companies in the country. They offer long-distance moving, full packing, and storage services across the U.S., with over 500 local agents and more than 100,000 customers moved in the past 10 years. Their professional moving services are customized to meet clients' specific needs in terms of budget and time. With a focus on customer satisfaction, Adams Van Lines is committed to making moving a stress-free and hassle-free experience. For customers planning a move in Florida, be sure to explore the services offered by other movers in Cutler Bay, FL as well.
Adams Van Lines - Miami
About Adams Van Lines - Miami
Additional Cities Served: Cutler Bay, Pinecrest, Miami Springs, South Miami, Surfside, El Portal
Moving Services
- Long Distance Moving
- Full Service Packing
- Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Adams Van Lines - Miami
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Adams Van Lines - Miami generally provides exceptional service and professionalism in the moving process, despite a few instances of dissatisfaction and reported damages.
Recent Reviews Mention...
“they broke our stuff and overcharged”
“made the entire process easy from start to finish”
“everyone at Adams Van Lines was helpful”
2. Punctuality
Nationwide Average: 8.07/10
Adams Van Lines - Miami overwhelmingly receives high praise for being timely and respecting schedules, despite a few instances of delays.
Recent Reviews Mention...
“the movers were very punctual”
“given a 30-minute heads up instead of 3 days”
“Movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Adams Van Lines - Miami has mixed reviews with several customers finding their pricing reasonable and transparent, while a significant number of others felt overcharged or misled about the final costs.
Recent Reviews Mention...
“charged $500 over the estimate”
“Price was great”
“Mentioned scamming, implies high expense.”
4. Communication
Nationwide Average: 7.53/10
Adams Van Lines - Miami generally excels in responsiveness and customer service, though there are notable instances of significant delays and unresolved communication issues.
Recent Reviews Mention...
“answering all my questions and making me feel secure”
“Alex always responded and addressed my concerns”
“customer care was helpful and kept me informed”
5. Stick to Prices
Nationwide Average: 5.99/10
Adams Van Lines - Miami has mixed reviews, with numerous customers praising the company for not introducing unexpected charges, while a significant number of others criticize it for not adhering to initial quotes and adding extra fees.
Recent Reviews Mention...
“threatened to keep our stuff for more money”
“services as promised”
“did not stick to ethical practices”
6. Speed
Nationwide Average: 8.58/10
Adams Van Lines - Miami generally provides fast and efficient service, with many customers noting quicker than expected moves despite a few reports of slow service.
Recent Reviews Mention...
“did their job quickly”
“movers were very slow”
“Movers were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Adams Van Lines - Miami overwhelmingly receives praise for its amiable and courteous team, despite a few negative experiences regarding unfriendly behavior.
Recent Reviews Mention...
“used intimidation tactics”
“the movers were friendly”
“Highly professional team”
8. Will Hire Again
Nationwide Average: 8.18/10
Adams Van Lines - Miami has a notable majority of customers expressing a strong intent to use their services again, despite a significant minority sharing negative experiences and a lack of willingness to rehire.
Recent Reviews Mention...
“absolutely horrible experience”
“AMAZING experience”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Adams Van Lines - Miami generally receives positive feedback for their professional and competent service, despite a few notable instances of unprofessional behavior and handling issues.
Recent Reviews Mention...
“unprofessional behavior”
“the movers were very professional and knowledgeable”
“lack of professionalism in vetting movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Adams Van Lines - Miami demonstrates a predominantly poor effort in addressing and resolving customer complaints, with rare exceptions of satisfactory actions.
Recent Reviews Mention...
“refused to move items upstairs as agreed”
“effortlessly rerouted my items to a storage facility”
“failed to ensure movers were insured”
11. Precision & Care
Nationwide Average: 8.01/10
Adams Van Lines - Miami exhibits a polarizing performance, with numerous customers praising their meticulous and professional care, while a significant number report severe issues with damaged or lost items.
Recent Reviews Mention...
“they broke our stuff”
“boxes were dropped, items broken”
“handled my items with care”
Customer Insights
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Alex | patient, knowledgeable, helped me on short notice |
| Adams | Adams crew were friendly and hardworking |
| Curtis, Angel | Curtis was great at communication, Angel worked hard |
| Raymond Zoufal-Burneo | he did an excellent job |
| Jonah | Jonah was instrumental and proactive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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