PODS Moving & Storage is a leading moving and storage company that started in 1998. Over the past two decades, PODS has grown to have a presence across the United States, including in Brooksville, FL. They have also seen international expansion with locations in Canada, Australia, and the United Kingdom. The company's services include residential and commercial moving and storage solutions. PODS offers a unique, flexible, and convenient approach, focusing on portable storage containers that can be delivered directly to customers' locations. The process involves delivering a container to the customer's location, loading it according to their schedule, and storing it either on-site or at one of PODS’s secure storage facilities. For customers who require help packing and loading, PODS can connect them with local packing and loading companies. In addition to moving and storage services, PODS also offers car shipping assistance, making it a comprehensive solution for those planning long-distance moves.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Dade City
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
- Safe Vehicle Shipping
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives positive feedback for their moving and storage services, with many customers highlighting excellent service and convenience, though some report significant issues related to service quality and damage.
Recent Reviews Mention...
“Jesse was prompt and gave an overview with tips”
“great work by Jessie”
“got exactly what we were told”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally provides timely service with numerous reports of on-time deliveries, though they have faced notable issues with scheduling and delays.
Recent Reviews Mention...
“Driver was on time”
“Jesse was prompt with delivery”
“driver always called ahead and was here on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives praise for competitive and reasonable pricing, though a notable minority of customers report significant and unexpected expenses.
Recent Reviews Mention...
“Mentioned competitive pricing”
“prices are reasonable”
“PODS was convenient for me”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally receives praise for their customer service and responsiveness, though a notable number of complaints regarding poor communication and unresolved issues exist.
Recent Reviews Mention...
“gave me an overview of the container with tips”
“kept me updated throughout the process”
“customer reps are really nice”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage often fails to honor their initial quotes, leading to dissatisfaction due to unexpected charges and adjustments.
Recent Reviews Mention...
“never changed a thing and got what we were told”
“did not stick to quoted prices”
“everything went exactly as planned”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage receives mixed reviews, with customers praising their quick and professional service but also facing delays and slow response times.
Recent Reviews Mention...
“worked quickly”
“Move did not happen in the promised time frame.”
“fast service”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently exhibits exceptional customer service, with numerous accolades highlighting the accommodating, courteous, and professional demeanor of Jesse and other team members.
Recent Reviews Mention...
“Jesse was accommodating and friendly”
“Jesse was exceptionally friendly”
“very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives positive feedback, with many customers expressing a desire to use their services again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“never would hire this company”
“would hire again for great service by Jessie”
“would choose no other way to move”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is overwhelmingly praised for their outstanding customer service, professional demeanor, and skilled work, despite a couple of instances of poor organization and equipment handling.
Recent Reviews Mention...
“outstanding customer service”
“Jesse was professional in maneuvering and advising”
“Very professional and courteous.”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally struggles to effectively resolve customer issues, indicating a dominant sentiment of dissatisfaction despite a few instances of successfully addressing complaints.
Recent Reviews Mention...
“company provided false information”
“PODS refused to resolve the issue after a claim was filed.”
“did not try to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally provides safe and quick service with customer satisfaction, though there have been notable instances of damage to items and property.
Recent Reviews Mention...
“worked quickly and safely”
“everything was delivered safely and in tact”
“Delivered with care for our items”
Customer Insights
Cost: $ 4830.00 from 4 reviews
Great Crew Members
Jesse | Jesse was incredibly helpful and guided the pod loading. |
Jesse | very accommodating and knowledgeable, worked in nasty rainy weather |
Jessie | great attitude, very polite, worked quickly and safely |
Jesse | Jesse was great. |
Jesse | Jesse was prompt, expert, friendly, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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