PODS Moving & Storage

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MoversChevron RightFloridaChevron RightBrooksvilleChevron RightPODS Moving & Storage
based on 272+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that started in 1998. Over the past two decades, PODS has grown to have a presence across the United States, including in Brooksville, FL. They have also seen international expansion with locations in Canada, Australia, and the United Kingdom. The company's services include residential and commercial moving and storage solutions. PODS offers a unique, flexible, and convenient approach, focusing on portable storage containers that can be delivered directly to customers' locations. The process involves delivering a container to the customer's location, loading it according to their schedule, and storing it either on-site or at one of PODS’s secure storage facilities. For customers who require help packing and loading, PODS can connect them with local packing and loading companies. In addition to moving and storage services, PODS also offers car shipping assistance, making it a comprehensive solution for those planning long-distance moves.

Additional Cities Served: Dade City

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • MoveIn Services
  • Safe Vehicle Shipping
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

1397252

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.15/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage generally receives positive feedback for their moving and storage services, with many customers highlighting excellent service and convenience, though some report significant issues related to service quality and damage.

Reviews Mention icon

Recent Reviews Mention...

Jesse was prompt and gave an overview with tips

great work by Jessie

got exactly what we were told

2. Punctuality

6.25/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage generally provides timely service with numerous reports of on-time deliveries, though they have faced notable issues with scheduling and delays.

Reviews Mention icon

Recent Reviews Mention...

Driver was on time

Jesse was prompt with delivery

driver always called ahead and was here on time

3. Affordability

6.48/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage generally receives praise for competitive and reasonable pricing, though a notable minority of customers report significant and unexpected expenses.

Reviews Mention icon

Recent Reviews Mention...

Mentioned competitive pricing

prices are reasonable

PODS was convenient for me

4. Communication

6.13/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage generally receives praise for their customer service and responsiveness, though a notable number of complaints regarding poor communication and unresolved issues exist.

Reviews Mention icon

Recent Reviews Mention...

gave me an overview of the container with tips

kept me updated throughout the process

customer reps are really nice

5. Stick to Prices

3.4/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage often fails to honor their initial quotes, leading to dissatisfaction due to unexpected charges and adjustments.

Reviews Mention icon

Recent Reviews Mention...

never changed a thing and got what we were told

did not stick to quoted prices

everything went exactly as planned

6. Speed

6.66/10

Nationwide Average: 8.58/10

Comment Dots

PODS Moving & Storage receives mixed reviews, with customers praising their quick and professional service but also facing delays and slow response times.

Reviews Mention icon

Recent Reviews Mention...

worked quickly

Move did not happen in the promised time frame.

fast service

7. Friendliness

9.52/10

Nationwide Average: 8.91/10

Comment Dots

PODS Moving & Storage consistently exhibits exceptional customer service, with numerous accolades highlighting the accommodating, courteous, and professional demeanor of Jesse and other team members.

Reviews Mention icon

Recent Reviews Mention...

Jesse was accommodating and friendly

Jesse was exceptionally friendly

very polite

8. Will Hire Again

6.88/10

Nationwide Average: 8.18/10

Comment Dots

PODS Moving & Storage generally receives positive feedback, with many customers expressing a desire to use their services again, despite a few instances of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

never would hire this company

would hire again for great service by Jessie

would choose no other way to move

9. Professionalism

8.45/10

Nationwide Average: 8.31/10

Comment Dots

PODS Moving & Storage is overwhelmingly praised for their outstanding customer service, professional demeanor, and skilled work, despite a couple of instances of poor organization and equipment handling.

Reviews Mention icon

Recent Reviews Mention...

outstanding customer service

Jesse was professional in maneuvering and advising

Very professional and courteous.

10. Conflict Handling

2.96/10

Nationwide Average: 4.07/10

Comment Dots

PODS Moving & Storage generally struggles to effectively resolve customer issues, indicating a dominant sentiment of dissatisfaction despite a few instances of successfully addressing complaints.

Reviews Mention icon

Recent Reviews Mention...

company provided false information

PODS refused to resolve the issue after a claim was filed.

did not try to right a wrong

11. Precision & Care

6.45/10

Nationwide Average: 8.01/10

Comment Dots

PODS Moving & Storage generally provides safe and quick service with customer satisfaction, though there have been notable instances of damage to items and property.

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Recent Reviews Mention...

worked quickly and safely

everything was delivered safely and in tact

Delivered with care for our items

Customer Insights icon

Customer Insights

Cost: $ 4830.00 from 4 reviews


Great Crew Members icon

Great Crew Members

JesseJesse was incredibly helpful and guided the pod loading.
Jessevery accommodating and knowledgeable, worked in nasty rainy weather
Jessiegreat attitude, very polite, worked quickly and safely
JesseJesse was great.
JesseJesse was prompt, expert, friendly, and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
15635 Hudson Ave, Spring Hill, FL, 34610
Phone
+1 877-770-7637
Link
Google
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