Royal Moving & Storage, headquartered in Jacksonville, FL, has been in operation since 1985, accumulating over 38 years of experience in the moving industry. As a family-owned and operated business, it holds a strong family ethos, emphasizing integrity, hard work, and customer satisfaction. They offer a comprehensive range of services including local and long-distance moves, loading and unloading, commercial relocation, and secure climate-controlled storage solutions. Their commitment to excellence is reinforced by a business model that includes thoroughly background-checked employees, a fleet of trucks, and wholesale packing supplies. What sets them apart is their family-oriented approach, as the founder's family remains actively involved in daily operations, ensuring that their foundational values guide the business's service delivery.
Royal Moving and Storage of St. Augustine
About Royal Moving and Storage of St. Augustine
Additional Cities Served: Palatka, St. Augustine Beach, Flagler Beach
Moving Services
- Local Moves
- Long Distance Moves
- Loading & Unloading Services
- Commercial Moves
- Storage Facility
- Moving Supplies
Awards
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Summarized Review of Royal Moving and Storage of St. Augustine
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Royal Moving and Storage of St. Augustine is universally praised for its exceptional service, efficiency, professionalism, and dependability in ensuring smooth and easy moving experiences.
Recent Reviews Mention...
“Extremely competent, helpful, fast, and made move easy”
“Extremely smooth transition from apartment to home”
“service was excellent”
2. Punctuality
Nationwide Average: 8.07/10
Royal Moving and Storage of St. Augustine consistently demonstrates reliability by always being on time, effectively communicating the expected arrival of their trucks, and even providing same-day moving services when other companies fail to show.
Recent Reviews Mention...
“got moved the very same day when others were a no show”
“They were on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Royal Moving and Storage of St. Augustine is generally seen as competitively priced and offering great prices, though some find it somewhat expensive.
Recent Reviews Mention...
“great prices”
“Competitively priced”
“price was kinda expensive”
4. Communication
Nationwide Average: 7.53/10
Royal Moving and Storage of St. Augustine is praised for its consistent reminders, effective and smooth communication from individuals such as Sonny, the proactive and informative front office staff, as well as overall responsiveness and helpfulness.
Recent Reviews Mention...
“Sonny is a great communicator”
“Reminders, things went smoothly”
“front office staff kept me informed”
5. Speed
Nationwide Average: 8.58/10
Royal Moving and Storage of St. Augustine is consistently praised for their quick and efficient service, ensuring a smooth and swift moving process that enhances customer satisfaction.
Recent Reviews Mention...
“Were fast which made the move easy”
“were a lifesaver”
“very efficient”
6. Friendliness
Nationwide Average: 8.91/10
Royal Moving and Storage of St. Augustine consistently impresses with its professional, polite, and attentive staff, along with movers who are not only hardworking but also courteous and respectful, creating a pleasant and caring moving experience.
Recent Reviews Mention...
“very professional and polite”
“A bunch of hard workers”
“staff and delivery guys were polite”
7. Will Hire Again
Nationwide Average: 8.18/10
Royal Moving and Storage of St. Augustine demonstrates exceptional satisfaction among clients, showcasing a strong likelihood of repeat hiring and high recommendations.
Recent Reviews Mention...
“Would make my movers Royal again”
“Would not hesitate to call them if we ever move again”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Royal Moving and Storage of St. Augustine is highly praised for their competence, politeness, efficiency, and consistent demonstration of professionalism throughout the moving process.
Recent Reviews Mention...
“Extremely competent and helpful”
“very professional and polite”
“Got started immediately and worked hard”
9. Precision & Care
Nationwide Average: 8.01/10
Royal Moving and Storage of St. Augustine demonstrates exceptional diligence and attention, ensuring everything is protected and undamaged, treating customers' belongings with utmost respect and care.
Recent Reviews Mention...
“Not a thing was damaged”
“wrapped everything in blankets to protect them”
“everything done carefully”
Great Crew Members
Carlos, Danny | Extremely competent, helpful, and fast |
Sonny, Ulysses | Sonny communicated well, Ulysses made moving process smooth |
Angile, Danny, Sonny | came through and were lifesavers |
Angel,Nuri | great job and got everything done quickly and carefully |
Angel | provided great service and was friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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