On Time Moving and Storage is a locally-owned moving company with over 20 years of experience in the relocation industry. Based in St. Augustine, Florida, they provide services for local, long distance, and storage moves. On Time specializes in residential, commercial, and out-of-state moves with moving teams that are highly trained, motivated, and responsible. Their services include, a flat rate option, no pushy sales tactics, and no deposit requirements. They also offer custom-built wooden crates for important valuables, packing and unpacking services, and direct routes out to the west coast on a weekly basis.
On Time Moving and Storage
based on 580+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About On Time Moving and Storage
Additional Cities Served: Palatka
Moving Services
- Local moving services
- Long distance moving services
- Storage facilities
- Residential moving services
- Commercial moving services
- Expert packing services
- Temporary storage options
- Office and industrial moving services
- Fullservice packing, loading, and unpacking
- Custom crating for expensive valuables
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of On Time Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.32/10
Nationwide Average: 8.44/10
On Time Moving and Storage receives predominantly positive feedback for exceptional service and professionalism, though it is not without its share of significant criticisms regarding loss and damage of items.
Recent Reviews Mention...
“experience was very poor”
“great job with my move”
“6-STARS out of 5 means exceptional service”
2. Punctuality
6.54/10
Nationwide Average: 8.07/10
On Time Moving and Storage receives mixed feedback but leans more towards positive experiences with numerous customers noting their timely arrivals and adherence to schedules.
Recent Reviews Mention...
“truck arrived later than promised”
“truck finally arrived later than promised”
“were on time”
3. Affordability
9.2/10
Nationwide Average: 7.69/10
On Time Moving and Storage is highlighted for having exceptionally fair prices, being cost-effective, and often quoted as lower than competitors, making their services notably affordable.
Recent Reviews Mention...
“price was great and fair”
“cost is very reasonable”
“described as cost effective”
4. Communication
5.57/10
Nationwide Average: 7.53/10
On Time Moving and Storage presents a polarizing picture, with numerous customers experiencing exceptional service, highlighting clarity, quick responses, and great customer service, while a significant portion also reports serious issues such as unresponsiveness, misinformation, and lack of follow-through.
Recent Reviews Mention...
“Trad Ravon was not truthful”
“Trad Ravon does not honor his word”
“communication was awesome”
5. Stick to Prices
4.47/10
Nationwide Average: 5.99/10
On Time Moving and Storage has garnered mixed reviews, suggesting that while some customers praise their honesty and consistency in pricing, a significant number of others have reported being overcharged or not having their original quotes honored.
Recent Reviews Mention...
“does not stick to quoted prices”
“did not honor the quoted exclusive use of the trailer”
“don't have to worry about being overcharged”
6. Speed
7.7/10
Nationwide Average: 8.58/10
On Time Moving and Storage generally receives high praise for their quick and efficient services, despite a few reports of delays and issues with timeliness.
Recent Reviews Mention...
“the move was very quick”
“described as efficient and fast”
“again no one showed up”
7. Friendliness
8.93/10
Nationwide Average: 8.91/10
On Time Moving and Storage consistently receives high praise for their kind, professional, and respectful staff, despite a few criticisms regarding unprofessional and rude behavior by some employees.
Recent Reviews Mention...
“Everyone was kind”
“they were very friendly and kind”
“guys were very nice and helpful”
8. Will Hire Again
6.71/10
Nationwide Average: 8.18/10
On Time Moving and Storage receives a strong positive sentiment from a majority of customers, expressing high levels of satisfaction and recommendations, despite a notable minority voicing significant dissatisfaction and unwillingness to rehire.
Recent Reviews Mention...
“would not hire this company again”
“would not hire again due to experience”
“highly recommend this company”
9. Professionalism
7.47/10
Nationwide Average: 8.31/10
On Time Moving and Storage generally receives high praise for its team's professionalism, though there are a few reports of unprofessional conduct and dissatisfaction.
Recent Reviews Mention...
“both were professional”
“mentioned as professional”
“everything was packed so beautifully”
10. Conflict Handling
2.8/10
Nationwide Average: 4.07/10
On Time Moving and Storage primarily face criticism for their reluctance or failure to adequately address and resolve customer complaints, although a few instances highlight their capacity to effectively solve problems.
Recent Reviews Mention...
“refused partial refund request”
“rejected claim for partial refund out-of-hand”
“solved hiccup with no problem”
11. Precision & Care
6.28/10
Nationwide Average: 8.01/10
On Time Moving and Storage has received mixed feedback, with many customers praising their careful handling and protection of belongings, while a significant number report experiences of lost, stolen, or damaged items.
Recent Reviews Mention...
“everyone was careful”
“they lost my stuff over the year.”
“everything was wrapped in thick moving blankets”
Customer Insights
Cost: $ 10247.00 from 4 reviews
Interstate Move Duration: 3 days from 7 reviews
Great Crew Members
| Leda,Willie | Leda helped with every step, Willie was professional |
| Anastasia | deserved a praise for a job well done |
| George | George was super helpful and solved issues |
| George | helped me through the whole process |
| Ricky | went out of their way to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact On Time Moving and Storage
3520 Agricultural Center Dr # 303, St. Augustine, FL, 32092
+1 904-794-1200
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Additional Resources
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