Finding an experienced and reliable mover can be a stress point in any move. Direct Relocation Services is the solution to that problem. Located in Sunrise, Florida, it provides outstanding moving services at affordable rates. And it doesn't matter if you're moving down the street or across the country;Direct Relocation Services can get it done. As a full-service mover, it takes pride in its professionalism and reliability. And that promise extends to every area of service. It guarantees to always be on time and provide the best possible rate. Its professional movers are friendly, fast, and efficient. And that's because Direct Relocation Services believes that you deserve to get value for what you pay. Looking for other options? Check out the experienced movers serving Coral Springs, FL for more choices.
Direct Relocation Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Direct Relocation Services
Additional Cities Served: Davie, Sunrise, Plantation, Weston, Tamarac, ParklandShow More >
Florida Moving License
Registered
Last Checked: 01/17/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Direct Relocation Services?
Error. Please try again later.
Summarized Review of Direct Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Direct Relocation Services receives polarized feedback, with some customers praising their professionalism and efficient service, while a significant number of others describe extremely negative experiences, citing issues such as poor customer service, deception, and property damage.
Recent Reviews Mention...
“company based out of S Florida and seemed sleazy”
“they clearly do not care about your things only your money”
“Nothing was delivered as promised”
2. Punctuality
Nationwide Average: 8.07/10
Direct Relocation Services often receives negative feedback for their frequent delays, lack of communication, and failure to adhere to scheduled times, despite a few instances of on-time service as noted by some customers.
Recent Reviews Mention...
“did not get my things delivered until almost 2 months later”
“rescheduled multiple times, not punctual”
“calls 30 minutes prior to arrival”
3. Affordability
Nationwide Average: 7.69/10
Direct Relocation Services appears to struggle significantly with consistent pricing, frequently charging customers much more than their initial quotes to widespread customer dissatisfaction.
Recent Reviews Mention...
“company seemed out to steal money”
“Didn't hide fees and straight up about the costs”
“saved us money”
4. Communication
Nationwide Average: 7.53/10
Direct Relocation Services appears to suffer from significant issues with responsiveness, honesty, and effective information sharing, despite isolated instances where some staff members provided satisfactory support.
Recent Reviews Mention...
“never in constant contact, poor communication”
“Communication with Terran was perfect”
“Explained the process pretty thorough”
5. Stick to Prices
Nationwide Average: 5.99/10
Direct Relocation Services frequently receives criticism for significant price increases from the initial quotes, often engaging in bait-and-switch tactics, and failing to honor their original estimates, leading to customer dissatisfaction.
Recent Reviews Mention...
“quoted a price then demanded $8000 more”
“tried to avoid paying delay rate by add libing a contract line”
“hide delivery windows in contract”
6. Speed
Nationwide Average: 8.58/10
Direct Relocation Services generally receives negative feedback, with numerous reports of significant delays, exceptionally slow service, and instances of taking excessively longer than promised, despite a few isolated comments praising their efficiency.
Recent Reviews Mention...
“delivery took almost two months”
“delivery took over 33 business days”
“finished sooner than predicted”
7. Friendliness
Nationwide Average: 8.91/10
Direct Relocation Services has received mixed reviews, with some customers praising their politeness and helpfulness, while a notable number of others have reported experiences of rudeness, unprofessionalism, and negative attitudes from staff.
Recent Reviews Mention...
“treated awfully, owner near threatened over reviews”
“courteous”
“made a harassing and threatening phone call”
8. Will Hire Again
Nationwide Average: 8.18/10
Direct Relocation Services receives deeply polarized opinions, with several customers expressing strong satisfaction and loyalty while a significant number express severe disappointment and an adamant refusal to use their services again.
Recent Reviews Mention...
“would not trust this company again”
“recommend not going with these people”
“Highly recommend DRS and happy with service”
9. Professionalism
Nationwide Average: 8.31/10
Direct Relocation Services receives mixed reviews, with some customers praising the crew as trained, qualified, and courteous, while a significant number of others report a lack of professionalism, unprofessional management, and overall dissatisfaction with the crew's conduct and service.
Recent Reviews Mention...
“conduct was unprofessional”
“offered to pay me 77$ from 800$ worth of damages”
“crew and owner's professionalism is lacking”
10. Conflict Handling
Nationwide Average: 4.07/10
Direct Relocation Services largely shows a pattern of unresponsiveness and insufficient effort to address customer issues, with frequent mentions of inadequate compensation, unresolved disputes, and general disregard for satisfactory problem resolution.
Recent Reviews Mention...
“did not show willingness to rectify issue”
“refused to even meet me halfway in this situation”
“nothing short of full refund and apology will be accepted”
11. Precision & Care
Nationwide Average: 8.01/10
Direct Relocation Services has received predominantly negative feedback, with numerous reports of damaged, broken, and mishandled items, although a few customers did experience satisfactory care of their possessions.
Recent Reviews Mention...
“crushed caved in boxes and damaged items show no care”
“items were missing”
“furniture and boxes were damaged”
Customer Insights
Cost: $ 6893.00 from 28 reviews
Local Move Duration: 3 hours from 7 reviews
Interstate Move Duration: 15 days from 45 reviews
Great Crew Members
| Terran | pleasant interaction from pick up to delivery |
| Joe | Joe did a great job despite inventory issues |
| Diego | very attentive and quick to respond |
| Sales guy, Delivery driver | the sales guy was incredible, and the delivery driver was a sweetheart |
| Mike, Omar, Nick | Mike and Omar knowledgeable and fast, Nick worked on loading |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Direct Relocation Services
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Coral Springs Moving Services
Nearby Cities
