1-800-PACK-RAT Moving and Storage is a company that offers moving and storage solutions for both residential and commercial purposes. They provide all-steel, weatherproof portable containers for secure storage and cross-country moving services. Customers can pack at their own pace, and the company takes responsibility for picking up the container and delivering it to the new location or storing it in their secure warehouse storage facilities with 24/7 surveillance. The company aims to make moving and storage simple by providing a hassle-free experience with professional services, serving as one of the movers in Temple Terrace, FL, including long-distance and local moving solutions, on-site storage, and business solutions.
1-800-PACK-RAT Moving and Storage
1-800-PACK-RAT Moving and Storage
based on 307+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Restoration & Remediation
- Portable Storage Containers
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.66/10
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives high praise for exceptional service, professionalism, and storage quality from many, but also faces significant criticism regarding reliability, customer service, and additional charges from a substantial number of customers.
Recent Reviews Mention...
“professionalism at its finest”
“Pack-Rat Moving Services is the gold standard”
“Choosing Pack-Rat was a wise decision”
2. Punctuality
4.07/10
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally struggles to maintain consistency, with numerous instances of delays, missed deliveries, and rescheduling overshadowing the few instances of timely service.
Recent Reviews Mention...
“they did not show up as scheduled”
“they were not punctual and rescheduled.”
“team's punctuality made my move smooth”
3. Affordability
5.89/10
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed feedback, with some customers finding their pricing attractive and competitive compared to others, while a significant number express concerns over unexpected high charges and not feeling the service provided justifies the cost.
Recent Reviews Mention...
“they were chosen for being cheaper than competitors.”
“not worth the service received.”
“price great”
4. Communication
4.07/10
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage experiences significant challenges, with numerous customers reporting poor, delayed, or completely absent communication, overshadowing the instances of high satisfaction from those who encountered excellent service and responsiveness.
Recent Reviews Mention...
“poor communication about delivery timing”
“only notified by email, not calls, about changes.”
“dedication to excellence and customer service”
5. Stick to Prices
2.42/10
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently faces criticism for charging more than the agreed-upon amounts, with instances of unexpected charges and inconsistent adherence to initial quotes.
Recent Reviews Mention...
“being asked for extra money beyond the agreed upon price”
“will try to charge you for an extra month”
“charged more than agreed to overall”
6. Speed
5.39/10
Nationwide Average: 8.58/10
1-800-PACK-RAT Moving and Storage receives mixed reviews with some customers praising their efficiency and fast service, while a significant number report issues with delayed moves and slow pickup and delivery times.
Recent Reviews Mention...
“efficient”
“unloaded in record timing”
“quick to deliver, slow to pick up”
7. Friendliness
7.31/10
Nationwide Average: 8.91/10
1-800-PACK-RAT Moving and Storage exhibits a positive and friendly demeanor in most interactions, though there are notable instances of unprofessional behavior and rudeness from some staff.
Recent Reviews Mention...
“team was friendly”
“friendly approach made move enjoyable”
“shows down the line in courtesy and friendly”
8. Will Hire Again
4.36/10
Nationwide Average: 8.18/10
1-800-PACK-RAT Moving and Storage faces significant polarization, with several customers expressing strong dissatisfaction and a refusal to rehire, while others praise the service and express a clear intent to reengage.
Recent Reviews Mention...
“would not hire again due to this experience”
“would not hire again due to the poor experience.”
“grateful for their exceptional service”
9. Professionalism
5.8/10
Nationwide Average: 8.31/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with several customers praising their dedication and professionalism while others criticize their unprofessional handling of issues and customer service.
Recent Reviews Mention...
“dedication to excellence and customer service”
“team's dedication, organization, and efficiency”
“conducted themselves professionally”
10. Conflict Handling
2.3/10
Nationwide Average: 4.07/10
1-800-PACK-RAT Moving and Storage overwhelmingly fails to adequately address or correct their service failures according to customer feedback.
Recent Reviews Mention...
“no attempt to inform me of any issues.”
“neither scheduled properly nor checked delivery requirements.”
“don’t do anything to make things right”
11. Precision & Care
5.55/10
Nationwide Average: 8.01/10
1-800-PACK-RAT Moving and Storage has mixed reviews, with some customers appreciating their careful handling and others experiencing significant damage to their belongings.
Recent Reviews Mention...
“handled my belongings with care”
“items ruined by mold and mishandling.”
“nothing got damaged during the move”
Customer Insights
Cost: $ 1647.00 from 4 historical data points
Interstate Move Duration: 10 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
4740 Oak Fair Blvd b, Tampa, FL, 33610
+1 800-722-5728
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Additional Resources
Temple Terrace Moving Services
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