Coleman American Moving Services, Inc. has been in the moving business since 1914, providing over a century of service in addressing varied moving needs. The company operates in various parts of the world, thanks to its expansive network across the United States, and allied agency affiliations. Services offered by Coleman Worldwide Moving cater to diverse clientele, including residential, commercial, corporate relocations, and Tampa, FL moving services. Valued services for high-value products are also provided to their commercial sector clients. The company seeks to uphold its founders' values of trust, respect, and dependability by striving to provide safe, simple, and stress-free moving experiences.
Coleman American Moving Services, Inc.
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Local Move
- Long Distance Move
- CrossCountry Move
- LastMinute Move
- Packing Services
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. is overwhelmingly criticized for delivering subpar services, including damaging belongings, providing disappointing experiences, and failing to fulfill promises.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. consistently failed to meet deadlines, with furniture arriving two weeks late, trucks showing up almost full leading to delays, and missed connections causing further setbacks.
Recent Reviews Mention...
“On time”
“were timely”
“arriving on time”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. is perceived as significantly overpriced, with estimates notably higher than competitors and criticized for not being cheap.
Recent Reviews Mention...
“on budget”
“reasonable price”
“good value”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. has been overwhelmingly criticized for its lack of responsiveness and effective communication, despite a solitary account of supportive customer service.
Recent Reviews Mention...
“exceptionally helpful and friendly”
“were responsive and communicative”
“team was communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. consistently fails to maintain their initial estimates, often resulting in higher final costs than originally quoted to customers.
Recent Reviews Mention...
“stuck to the budget”
“had delivery within the quoted time frame”
“The estimate was the estimate, no hidden additional costs”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. has been criticized for making excuses all day and failing to set up furniture promptly.
Recent Reviews Mention...
“efficient”
“movers were fast”
“Went the extra mile to get the job done”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. is consistently criticized for its staff's unfriendly attitudes, including rude behavior, lack of courtesy, and destructiveness.
Recent Reviews Mention...
“everyone was exceptionally helpful and friendly”
“all friendly and polite”
“Very courteous and friendly.”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. faces unanimous disapproval from customers who express a resolute stance against employing their services in the future.
Recent Reviews Mention...
“would hire again”
“would hire again”
“would definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. is overwhelmingly criticized for employing unprofessional staff who demonstrate a lack of care and competence, from unpacking services and furniture handling to overall customer treatment and communication.
Recent Reviews Mention...
“professional”
“were professional”
“team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. consistently fails to adequately address or rectify customer complaints and issues, as evidenced by ignored claims, unhelpful responses, and an overall lack of effort to resolve problems.
Recent Reviews Mention...
“handle adversity with determination and ethics”
“Issues with car transport were not adequately prepared for.”
“Coleman Insurance has never even replied to our claim”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. has a troubling record of damaging belongings, including breaking furniture, losing items, and mishandling large purchases, despite one instance of reimbursement for damages.
Recent Reviews Mention...
“every item was carefully protected and well handled”
“wardrobe boxes were destroyed”
“everything arrives safely and in good condition”
Customer Insights
Cost: $ 10410.00 from 3 reviews
Interstate Move Duration: 3 days from 8 reviews
Great Crew Members
Coleman | did an excellent job |
Keith, Lydia | Keith knows what he is doing, Lydia was professional |
Allied driver | OUTSTANDING service and took pride in belongings |
Adriana, Lazlo | Adriana was thorough, and Lazlo crew did an amazing job |
Christopher, Shanette | great service and wonderful customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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