Compass Self Storage is a one-stop-shop for all storage needs, including personal, business, boat, and RV storage, with multiple locations across the United States. The company acts as a storage concierge service, providing packing and moving supplies, arranging truck rental, and contacting movers in Temple Terrace, FL on customers' behalf. Compass Self Storage prioritizes customer satisfaction and offers a range of amenities to support the storage experience, including climate-controlled units, indoor units, contactless rentals, digital surveillance, secure entry, and more. The facilities are clean, secure, and easily accessible, with month-to-month leases available.
Compass Self Storage
Fabulous
based on 1161+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Contact Moving Services
- Personal Storage
- Business Storage
- Boat & RV Storage
- Climate Controlled Units
- Boxes & Moving Supplies
- Month to Month Leases
- Secure Entry Access
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.63/10
Nationwide Average: 8.44/10
Compass Self Storage is highly praised for its excellent, friendly, and efficient service, with numerous customers recommending the company and highlighting the professionalism of its staff.
Recent Reviews Mention...
“would definitely recommend this company”
“friendly and quick service”
“had no issues with the storage service”
2. Punctuality
7.66/10
Nationwide Average: 8.07/10
Compass Self Storage generally provides prompt and timely service, although there were a couple of instances where they failed to meet their commitments.
Recent Reviews Mention...
“waited for me to arrive even though I was late”
“They were prompt”
“picked the truck as scheduled”
3. Affordability
8.95/10
Nationwide Average: 7.69/10
Compass Self Storage receives overwhelmingly positive feedback for their reasonable rates, competitive pricing, and numerous discounts, including those for students, despite a few mentions of rent increases and pricing concerns.
Recent Reviews Mention...
“rates are reasonable”
“they provide a student discount”
“prices were competitive”
4. Communication
9.75/10
Nationwide Average: 7.53/10
Compass Self Storage excels with consistently helpful, friendly, and excellent customer service, characterized by informative, clear interactions and a keen ability to make processes easy and reassuring for their clients.
Recent Reviews Mention...
“helpful kind customer service”
“helpful & friendly employees shows great communication”
“Terence was able to get me a truck”
5. Stick to Prices
5.77/10
Nationwide Average: 5.99/10
Compass Self Storage has received mixed feedback, with some customers praising them for no surprises and sticking to initial quotes while others criticized unexpected price increases and significant rate hikes over short periods.
Recent Reviews Mention...
“Prices were great”
“Stuck to the quoted price with no surprises”
“stuck to the promised details”
6. Speed
9.52/10
Nationwide Average: 8.58/10
Compass Self Storage consistently impresses customers with their quick, efficient, and professional service.
Recent Reviews Mention...
“quick service”
“Terence Bergagard was quick”
“quick and detailed service”
7. Friendliness
9.85/10
Nationwide Average: 8.91/10
Compass Self Storage receives overwhelming praise for their understanding, respectful, and helpful staff, highlighting individual contributions that made processes easy and welcoming for their customers.
Recent Reviews Mention...
“they were very understanding and respectful”
“they are friendly”
“so professional and cordiality are the best”
8. Will Hire Again
9.4/10
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly earns positive reviews for their storage services, professionalism, and customer experience, indicating a high likelihood of repeat business despite a single mention of concern over rent increases.
Recent Reviews Mention...
“would recommend as a good storage place”
“would definitely hire again”
“would hire again”
9. Professionalism
9.35/10
Nationwide Average: 8.31/10
Compass Self Storage consistently demonstrates a highly professional and courteous team, with numerous specific mentions of staff members providing exceptional service, despite a very few instances of perceived unprofessionalism.
Recent Reviews Mention...
“Very professional”
“Terence Bergagard was professional”
“professional and nice on call”
10. Conflict Handling
7.83/10
Nationwide Average: 4.07/10
Compass Self Storage shows a strong commitment and effort to address and rectify issues, going above and beyond in several instances to ensure customer satisfaction.
Recent Reviews Mention...
“turned a bad situation into a good one”
“left an item and they waited for me”
“Went out of her way to remedy the situation”
11. Precision & Care
7.94/10
Nationwide Average: 8.01/10
Compass Self Storage is highly regarded for its clean and secure facility, ensuring that items are well-cared for and receive excellent care.
Recent Reviews Mention...
“clean and secure facility indicates care”
“items were clean and well-cared for”
“Excellent care with items”
Great Crew Members
| Terrence, John Paul | have always taken good care of me and my family |
| Terence Bergagard, Jog-Paul Allen | so professional and their cordiality are the best |
| Terence | Terence was able to get me a truck |
| JP | JP made renting quick and showed multiple options |
| JP | JP was awesome, showed us different units. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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