Website Information: As a locally-owned business with over 30 years of experience, Smart Move Moving & Storage has built a reputation for serving Phoenix, AZ and its surrounding areas. Services include local and statewide moves, office and international moves, storage solutions, and packing services. This expert team prides itself on offering exemplary customer service, ensuring hassle-free and efficient moving experiences. They provide packing carefully to prevent damages, punctuality with delivery times, and ensures the safety and security of customers' belongings are foremost. Smart Move Moving & Storage is a Phoenix, AZ based, locally-owned business with over 30 years of experience in the industry. The company provides a wide range of services covering local and statewide moves as well as office and international moves. It's worth noting that similar services are also offered by various movers in Tampa, FL. Furthermore, Smart Move Moving & Storage also provides storage solutions and packing services. Apart from conventional moving services, the company sets itself apart through its commitment to exemplary customer service, promising a hassle-free and efficient moving experience for its clients. They ensure careful packing to prevent damages, punctuality with delivery times, and prioritize the safety and security of customers' belongings.
Smart Move Moving & Storage
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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