Compass Self Storage

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MoversChevron RightFloridaChevron RightLeesburgChevron RightCompass Self Storage
Very Good
based on 454+ data points
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About Compass Self Storage

Compass Self Storage is a one-stop-shop for all your storage needs, offering personal, business, boat, RV, and pharmaceutical storage solutions across the United States. With multiple locations nationwide, they provide a variety of services including packing and moving supplies, truck rental, and moving services coordination. These are tailored to create a seamless solution for those seeking reliable moving services in Leesburg, FL. Their facilities are equipped with climate-controlled units, indoor units, digital surveillance, secure entry access, and offer month-to-month leases. Compass Self Storage is dedicated to customer satisfaction and removing the hassle from moving and storage by acting as a storage concierge service.

Additional Cities Served: Eustis, Tavares

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Moving Services

  • Packing Supplies
  • Truck Rental
  • Moving Services
  • Climate Controlled Storage
  • Indoor Units
  • Boxes & Moving Supplies
  • Contactless Rentals Available
  • Month to Month Leases
  • Online Rental Available
  • Secure Entry Access

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Summarized Review of Compass Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.11/10

Nationwide Average: 8.44/10

Comment Dots

Compass Self Storage evidently provides an exceptional service, underscored by a plethora of glowing commendations for their efficiency, professionalism, and the ease and satisfaction associated with their rental process.

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Recent Reviews Mention...

Very satisfied with the service

Easy rental process and great management

manager was efficient, pleasant, and very helpful

2. Affordability

8.12/10

Nationwide Average: 7.69/10

Comment Dots

Compass Self Storage is generally regarded as offering very affordable and competitively priced storage options, despite some concerns about frequent price increases and the potential cost implications of security issues.

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Recent Reviews Mention...

Very fair prices

very affordable prices

Good prices

3. Communication

9.4/10

Nationwide Average: 7.53/10

Comment Dots

Compass Self Storage evidently maintains a high standard of effectiveness and helpfulness, with numerous mentions of outstanding service from team members like Vanessa and Dom, despite a few critiques concerning customer service attitudes.

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Recent Reviews Mention...

Vanessa was very helpful

really bad customer service

office people are great with help

4. Stick to Prices

3.35/10

Nationwide Average: 5.99/10

Comment Dots

Compass Self Storage generally falls short, with customers frequently mentioning unexpected rate increases and fee issues.

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Recent Reviews Mention...

original rate didn't last very long

annual increase and insurance issues

only paid the fees he told us about

5. Speed

8.72/10

Nationwide Average: 8.58/10

Comment Dots

Compass Self Storage consistently provides quick, efficient, and easily managed moving experiences, meeting customer needs in a timely manner.

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Recent Reviews Mention...

Move was quick

met our needs in a timely manner

move was quick and easy

6. Friendliness

9.73/10

Nationwide Average: 8.91/10

Comment Dots

Compass Self Storage consistently demonstrates exceptional care and professional courtesy through its staff, highlighted by specifically named individuals who are frequently praised for being helpful, pleasant, and personable.

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Recent Reviews Mention...

Vanessa was very helpful

they really care about their people

staff was understanding and knowledgeable

7. Will Hire Again

8.91/10

Nationwide Average: 8.18/10

Comment Dots

Compass Self Storage demonstrates a predominantly high level of customer satisfaction and repeat intention, notwithstanding a few isolated cases of dissatisfaction.

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Recent Reviews Mention...

do not recommend this place

recommend this company and would hire again

Would definitely hire again

8. Professionalism

9.31/10

Nationwide Average: 8.31/10

Comment Dots

Compass Self Storage overwhelmingly receives praise for its knowledgeable, helpful, and consistently professional staff, despite a singular mention of rudeness.

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Recent Reviews Mention...

knows how business is done

Vanessa was professional.

Don Baugus was very professional

9. Conflict Handling

8.03/10

Nationwide Average: 4.07/10

Comment Dots

Compass Self Storage demonstrates exceptional dedication by going above and beyond, diligently working through reservation issues, and ensuring trust in their ability to take care of any problem, including accommodating last-minute requests.

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Recent Reviews Mention...

went above and beyond

trust that he will take care of any problem

worked through reservation issue diligently

Customer Insights icon

Customer Insights

Cost: $ 157.00 from 4 reviews


Great Crew Members icon

Great Crew Members

VanessaShowed us to various units, set up payment quickly
VanessaVanessa was very helpful and professional.
DomDom is extremely helpful and responsive
Don BaugusDon Baugus exceeded expectations and was professional
DomDom was awesome and so helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
Lake Warehouse Plaza 2601 FL-19, Tavares, FL, 32778
Phone
(352) 720-0338
Link
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