Established in 2012, True Friends Moving Company serves the entire state of Florida with convenient and affordable moving services. This company's stated values of personalized service, expert training, and guaranteed satisfaction have made it one of Tampa's most popular moving options. True Friends Moving Company performs residential and commercial moves locally and across the continental US, making them an excellent choice for long-distance as well as local moves. In addition, this company offers packing services, in-home moving, and specialty moves of large or fragile items. Regardless of your moving needs, this company's history of customer service makes it a trustworthy option among the experienced movers serving Tampa, FL.
True Friends Moving Company
About True Friends Moving Company
Additional Cities Served: Lakeland, Largo, Pinellas Park, Plant City, Temple Terrace, BartowShow More >
Moving Services
- Residential Moving
- Commercial Moving
- In-Home Moving
- Packing Services
- Senior Living Moving
- Apartment & Condo Moving
- Long Distance Moving
- Furniture disassembly/reassembly
- Appliance disconnection/reconnection
- On time pickup and delivery
Awards
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Summarized Review of True Friends Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.44/10
Nationwide Average: 8.44/10
True Friends Moving Company is consistently praised for its professionalism, efficiency, and the careful handling of customers' belongings, though a few dissatisfactory experiences have been noted.
Recent Reviews Mention...
“Michael's hard work ensured everything went smoothly”
“professional movers did an excellent job”
“Smith and his group were really helpful”
2. Punctuality
9.02/10
Nationwide Average: 8.07/10
True Friends Moving Company generally receives high praise for being on time and efficient, though there are a few reports of delays and cancellations.
Recent Reviews Mention...
“movers worked quickly and were on time”
“A good, prompt service”
“got to work bright and early”
3. Affordability
9.38/10
Nationwide Average: 7.69/10
True Friends Moving Company is overwhelmingly praised for their competitive and reasonable pricing, offering great value, with only a minor mention of additional unexpected expenses incurred.
Recent Reviews Mention...
“very competitive prices”
“reasonable price”
“extra money spent on rearranging items”
4. Communication
8.9/10
Nationwide Average: 7.53/10
True Friends Moving Company generally receives high praise for responsive, friendly, and accommodating interactions, with numerous mentions of staff members being helpful and attentive, although there are a few isolated cases of dissatisfaction regarding item placement direction and post-feedback silence.
Recent Reviews Mention...
“movers kept me updated”
“I enjoyed the conversation”
“they care about you and they work really hard”
5. Stick to Prices
8.86/10
Nationwide Average: 5.99/10
True Friends Moving Company overwhelmingly receives praise for their transparent and accurate pricing, albeit with a rare complaint about additional charges.
Recent Reviews Mention...
“open and honest about their pricing policies”
“estimates for the relocation were spot on”
“Took half the time than what was quoted”
6. Speed
9.36/10
Nationwide Average: 8.58/10
True Friends Moving Company receives high praise for their efficiency and quick service, with numerous clients expressing satisfaction at how promptly and effectively their moves were completed, despite a couple of reports of delays.
Recent Reviews Mention...
“movers worked quickly”
“SO FAST! They’d have stuff in the truck before we could get to it”
“Took half the time than what was quoted”
7. Friendliness
9.69/10
Nationwide Average: 8.91/10
True Friends Moving Company consistently receives high praise for their professional, courteous, and exceptionally pleasant movers, with numerous testimonials lauding the amiable and respectful demeanor of the staff, though one report cites a negative experience that felt threatening and uncomfortable.
Recent Reviews Mention...
“movers' careful work implies a positive interaction”
“team members are honest”
“movers worked courteously”
8. Will Hire Again
9.4/10
Nationwide Average: 8.18/10
True Friends Moving Company receives overwhelmingly positive feedback, indicating that most customers would choose or recommend them for future moves, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“nothing but praise for them”
“can't even express our joy”
“Sean & his crew were awesome”
9. Professionalism
9.4/10
Nationwide Average: 8.31/10
True Friends Moving Company is overwhelmingly regarded as offering very professional, honest, organized, respectful, and hard-working service, with a single mention of unprofessional behavior during a move.
Recent Reviews Mention...
“professional movers did an excellent job”
“team members are honest”
“These guys know what they’re doing”
10. Conflict Handling
4.34/10
Nationwide Average: 4.07/10
True Friends Moving Company has shown inconsistent efforts, with some customers acknowledging their attempts to address issues, while others have experienced unresponsiveness and inadequate resolutions leading to further dissatisfaction.
Recent Reviews Mention...
“worked through rain, saw the job to the end”
“Did not respond to feedback about issues”
“true friends tried to make it right”
11. Precision & Care
9.3/10
Nationwide Average: 8.01/10
True Friends Moving Company is overwhelmingly commended for their meticulous and careful approach, with numerous reviews highlighting their conscientious packing, gentle handling, and exceptional consideration for belongings, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“commended for the careful work they did”
“carefully packed and unloaded items”
“not a single thing is out of place”
Customer Insights
Local Move Duration: 2.5 hours from 12 reviews
Great Crew Members
| Michael | hard work and ensuring smooth process |
| Smith | Smith was really helpful |
| Sean | awesome and very considerate |
| James | James was helpful and flexible |
| Andrew | took care of my things and finished on time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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