Coastal Van Lines is a family-owned and operated moving and storage company that has been providing personal care and worldwide service for over 40 years. They are based in Vero Beach, Florida, and have offices in Indian River County, Palm Beach County, Brevard County, and Orange County. Coastal Van Lines is an AMSA Certified ProMover, Better Business Bureau Rated, PMAF Member, and approved military moving expert within DOD approved facilities. They offer moving, long-term storage, and designer services, assisting customers in relocating within the state or internationally. For those looking to relocate within or to Melbourne, FL, Coastal Van Lines offers an extensive range of moving services. Their focus is on personalized service and treating every move as an opportunity to maintain their strong reputation.
Coastal Van Lines
About Coastal Van Lines
Additional Cities Served: Palm Coast, Melbourne, Jupiter, Titusville, Fort Pierce, SebastianShow More >
Moving Services
- Local Moves
- LongDistance Moves
- CrossCountry Moves
- International Moves
- Small Moves
- Piano Moves
- Pool Table Moves
- Appliance Moves
- LastMinute Moves
- Furniture Moves
Florida Moving License
Registered
Last Checked: 01/17/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coastal Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coastal Van Lines generally provides exceptional service and customer satisfaction, despite a few instances of significant customer dissatisfaction.
Recent Reviews Mention...
“move was very disappointing and many items damaged”
“smooth move with no issues”
“Incredible Move”
2. Punctuality
Nationwide Average: 8.07/10
Coastal Van Lines generally demonstrates timely and responsive service, with the majority of feedback highlighting their adherence to schedules and promptness, despite a few mentions of delays.
Recent Reviews Mention...
“only two men arrived instead of four, causing delays”
“It was done in a timely manner”
“were timely”
3. Affordability
Nationwide Average: 7.69/10
Coastal Van Lines has mixed reviews that lean towards satisfaction for many customers due to reasonable pricing, though there are significant complaints about unexpected cost increases and value dissatisfaction.
Recent Reviews Mention...
“Had to pay $2800 more on delivery day”
“Had to pay $2800 more on delivery day”
“worked together to come up with an affordable game plan”
4. Communication
Nationwide Average: 7.53/10
Coastal Van Lines generally excels, with many customers praising their outstanding, responsive, and informative interactions, though there have been notable instances of dissatisfaction related to confusion and lack of responsiveness in certain cases.
Recent Reviews Mention...
“took a year of phone calls and letters to respond to a claim”
“office team was extremely caring”
“Confusing language in the estimate not explained”
5. Stick to Prices
Nationwide Average: 5.99/10
Coastal Van Lines has mixed reviews, with some customers praising their integrity and adherence to initial estimates, while others experienced significant price increases from their original quotes.
Recent Reviews Mention...
“Estimate lowballed and paid significantly more”
“Low balled estimate and charged more on delivery”
“they raised the price after quoting”
6. Speed
Nationwide Average: 8.58/10
Coastal Van Lines generally sees high satisfaction with their efficient, fast service, though there are a few instances of significant delays noted.
Recent Reviews Mention...
“move out took over 12 hours plus 2-hour drive”
“fast and efficient move”
“delivery was fast”
7. Friendliness
Nationwide Average: 8.91/10
Coastal Van Lines consistently demonstrates exceptional politeness, respectfulness, and professionalism, making them particularly easy and pleasant to work with across various customer interactions.
Recent Reviews Mention...
“movers were respectful”
“they are friendly”
“they were very polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Coastal Van Lines generally comes highly recommended with the overwhelming majority of reviews expressing satisfaction and an intention to use their services again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not hire again due to damage and poor service”
“would hire them again and highly recommend”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Coastal Van Lines overwhelmingly receives positive feedback for their polite, dedicated, and efficient service, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“crew seemed unprofessional with poor handling and unclean equipment”
“extremely caring throughout the entire experience”
“very polite and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Coastal Van Lines shows a polarized performance, with several customers praising their efforts to address issues promptly and thoroughly, while an equal number report a lack of responsiveness and inadequate compensation for damages.
Recent Reviews Mention...
“took 16 months for damage claim to be honored with subpar repairs”
“Only offered $42 for significant damage”
“Company only sent a check for $42 to make things right”
11. Precision & Care
Nationwide Average: 8.01/10
Coastal Van Lines generally receives praise for being exceptionally careful and respectful with customers' belongings, despite a few instances of damage and dissatisfaction reported.
Recent Reviews Mention...
“pristine antiques and high-value furniture were deeply scratched and gouged”
“respectful with our possessions”
“took very good care of my antiques”
Customer Insights
Local Move Duration: 6 hours from 5 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Richard Sanchez, Tony, Leo, David, Mark | everyone was extremely accommodating and helpful |
| David, Cameron, Sheldon | very polite and professional |
| Tony, Oscar, Cam, David | very polite, respectful, and did an awesome job |
| Barbara | Barbara is a true professional and gets the job done right |
| Charlie | Charlie was professional and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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