AEY Logistics LLC is a moving company with a team boasting over 35 years of industry-based knowledge and experience. The company offers full-service door-to-door professional state-to-state relocation services, including packing, crating, unpacking, and storage. They also provide disassembly and reassembly of furniture, expert advice, and assistance throughout the moving process. If you are searching for movers in West Palm Beach, FL you may find the company's residential, corporate, commercial, and military relocation services of interest. The company refers to its team as "Relocation Insurgents" as they prioritize hiring US Military Veterans returning home and in need of work.
AEY Logistics LLC
About AEY Logistics LLC
Additional Cities Served: Jupiter, Palm Beach Gardens, Royal Palm Beach, Riviera Beach, North Palm Beach, Palm BeachShow More >
Moving Services
- Full Service Door to Door Professional State to State service
- Disassembly & Reassembly
- Protected and Labeled Wrapping of all furniture
- Transporting Goods
- Loading & unloading of all goods
- Cargo Protection
- No Hidden Fees
- Residential Moving Services
- Corporate and Commercial Relocation Services
- Military Relocation Services
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of AEY Logistics LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AEY Logistics LLC has received predominantly negative reviews, highlighting issues such as damaged belongings and poor service, though a few customers reported positive experiences.
Recent Reviews Mention...
“NO STARS given in review.”
“destroyed dresser drawers and broke furniture”
“overall rating of moving service is low”
2. Punctuality
Nationwide Average: 8.07/10
AEY Logistics LLC generally receives negative feedback for significant delays in pickups and deliveries, though there are a few instances of punctuality being commended.
Recent Reviews Mention...
“picked up everything late.”
“missed the delivery window by three weeks”
“my household goods were delivered late”
3. Affordability
Nationwide Average: 7.69/10
AEY Logistics LLC has overwhelmingly negative reviews with most customers experiencing unexpectedly high costs, hidden fees, and prices significantly exceeding initial quotes.
Recent Reviews Mention...
“extremely expensive due to unexpected charges”
“cost escalated quickly, almost triple the estimate”
“I paid around 16,000.00, not exactly pocket change”
4. Communication
Nationwide Average: 7.53/10
AEY Logistics LLC seems to struggle significantly, with numerous reports of poor responsiveness and inadequate information sharing, despite some instances of high praise for their customer service and responsiveness.
Recent Reviews Mention...
“couldn't care less about my devastation”
“spent hours on the phone with their reps”
“communication was awful”
5. Stick to Prices
Nationwide Average: 5.99/10
AEY Logistics LLC overwhelmingly disappoints customers by frequently not adhering to the initial estimates, resulting in significantly higher final costs.
Recent Reviews Mention...
“quoted price was not adhered to, felt scammed”
“delivered outside of guaranteed days.”
“only offered $200 back on a $6,000 move”
6. Speed
Nationwide Average: 8.58/10
AEY Logistics LLC consistently received criticism for delays and slow service, despite a few instances of praise for efficiency and speed.
Recent Reviews Mention...
“oversold on timeline and were extremely late”
“delivery extremely late”
“extremely slow move, took 50 days”
7. Friendliness
Nationwide Average: 8.91/10
AEY Logistics LLC seems to struggle with providing a consistently positive experience, facing criticism for rude and aggressive behavior, although there is a mention of commendable behavior from two employees.
Recent Reviews Mention...
“supervisor was aggressive”
“Tommy and Jeff were wonderful”
“the drivers of the truck have been rude”
8. Will Hire Again
Nationwide Average: 8.18/10
AEY Logistics LLC overwhelmingly receives negative feedback, indicating a strong inclination among customers not to reuse their services.
Recent Reviews Mention...
“would definitely not hire again due to scam experience”
“DO NOT USE THIS COMPANY implies would not hire again.”
“would "absolutely not" hire again”
9. Professionalism
Nationwide Average: 8.31/10
AEY Logistics LLC has received overwhelmingly negative reviews, highlighting issues such as unprofessional behavior, mishandling of goods, and poor customer service, with a few isolated reports of professional conduct.
Recent Reviews Mention...
“did not bring a ramp, dropped items off the truck.”
“unprofessional company behavior”
“owner makes excuses and blames customers”
10. Conflict Handling
Nationwide Average: 4.07/10
AEY Logistics LLC overwhelmingly demonstrates a lack of effort and disregard in addressing and rectifying their customers' issues and grievances.
Recent Reviews Mention...
“offered $125 to cover $30K loss.”
“refused to give a refund”
“offered only $200 back on a $6,000 move issue”
11. Precision & Care
Nationwide Average: 8.01/10
AEY Logistics LLC has received predominantly negative feedback, with numerous reports of damaged and lost belongings, despite a few customers noting careful wrapping and protection of their items.
Recent Reviews Mention...
“just dropped our items off the back of the truck.”
“destroyed dresser drawers and broke furniture”
“belongings were effectively held hostage”
Customer Insights
Cost: $ 6246.00 from 8 reviews
Interstate Move Duration: 25 days from 9 reviews
Great Crew Members
Sam | Sammipamdro took extra item for the inconvenience |
Jake Farris | Promised a fair quote and beat competitors' pricing. |
Jake Faris | was professional and resourceful |
Jeremy | Jeremy was professional, thorough, and genuinely helpful |
Tommy, Jeff | Tommy ensured nothing got missed, Jeff was compassionate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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