AEY Logistics LLC

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AEY Logistics LLC
based on 239+ data points
Circle Info

About AEY Logistics LLC

AEY Logistics LLC is a moving company with a team boasting over 35 years of industry-based knowledge and experience. The company offers full-service door-to-door professional state-to-state relocation services, including packing, crating, unpacking, and storage. They also provide disassembly and reassembly of furniture, expert advice, and assistance throughout the moving process. If you are searching for movers in West Palm Beach, FL you may find the company's residential, corporate, commercial, and military relocation services of interest. The company refers to its team as "Relocation Insurgents" as they prioritize hiring US Military Veterans returning home and in need of work.

Moving Services

  • Full Service Door to Door Professional State to State service
  • Disassembly & Reassembly
  • Protected and Labeled Wrapping of all furniture
  • Transporting Goods
  • Loading & unloading of all goods
  • Cargo Protection
  • No Hidden Fees
  • Residential Moving Services
  • Corporate and Commercial Relocation Services
  • Military Relocation Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3401754

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of AEY Logistics LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.59/10

Nationwide Average: 8.44/10

Comment Dots

AEY Logistics LLC has received predominantly negative reviews, highlighting issues such as damaged belongings and poor service, though a few customers reported positive experiences.

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Recent Reviews Mention...

NO STARS given in review.

destroyed dresser drawers and broke furniture

overall rating of moving service is low

2. Punctuality

4.03/10

Nationwide Average: 8.07/10

Comment Dots

AEY Logistics LLC generally receives negative feedback for significant delays in pickups and deliveries, though there are a few instances of punctuality being commended.

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Recent Reviews Mention...

picked up everything late.

missed the delivery window by three weeks

my household goods were delivered late

3. Affordability

2.52/10

Nationwide Average: 7.69/10

Comment Dots

AEY Logistics LLC has overwhelmingly negative reviews with most customers experiencing unexpectedly high costs, hidden fees, and prices significantly exceeding initial quotes.

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Recent Reviews Mention...

extremely expensive due to unexpected charges

cost escalated quickly, almost triple the estimate

I paid around 16,000.00, not exactly pocket change

4. Communication

3.77/10

Nationwide Average: 7.53/10

Comment Dots

AEY Logistics LLC seems to struggle significantly, with numerous reports of poor responsiveness and inadequate information sharing, despite some instances of high praise for their customer service and responsiveness.

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Recent Reviews Mention...

couldn't care less about my devastation

spent hours on the phone with their reps

communication was awful

5. Stick to Prices

2.02/10

Nationwide Average: 5.99/10

Comment Dots

AEY Logistics LLC overwhelmingly disappoints customers by frequently not adhering to the initial estimates, resulting in significantly higher final costs.

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Recent Reviews Mention...

quoted price was not adhered to, felt scammed

delivered outside of guaranteed days.

only offered $200 back on a $6,000 move

6. Speed

4.16/10

Nationwide Average: 8.58/10

Comment Dots

AEY Logistics LLC consistently received criticism for delays and slow service, despite a few instances of praise for efficiency and speed.

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Recent Reviews Mention...

oversold on timeline and were extremely late

delivery extremely late

extremely slow move, took 50 days

7. Friendliness

5.31/10

Nationwide Average: 8.91/10

Comment Dots

AEY Logistics LLC seems to struggle with providing a consistently positive experience, facing criticism for rude and aggressive behavior, although there is a mention of commendable behavior from two employees.

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Recent Reviews Mention...

supervisor was aggressive

Tommy and Jeff were wonderful

the drivers of the truck have been rude

8. Will Hire Again

3.69/10

Nationwide Average: 8.18/10

Comment Dots

AEY Logistics LLC overwhelmingly receives negative feedback, indicating a strong inclination among customers not to reuse their services.

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Recent Reviews Mention...

would definitely not hire again due to scam experience

DO NOT USE THIS COMPANY implies would not hire again.

would "absolutely not" hire again

9. Professionalism

3.91/10

Nationwide Average: 8.31/10

Comment Dots

AEY Logistics LLC has received overwhelmingly negative reviews, highlighting issues such as unprofessional behavior, mishandling of goods, and poor customer service, with a few isolated reports of professional conduct.

Reviews Mention icon

Recent Reviews Mention...

did not bring a ramp, dropped items off the truck.

unprofessional company behavior

owner makes excuses and blames customers

10. Conflict Handling

1.77/10

Nationwide Average: 4.07/10

Comment Dots

AEY Logistics LLC overwhelmingly demonstrates a lack of effort and disregard in addressing and rectifying their customers' issues and grievances.

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Recent Reviews Mention...

offered $125 to cover $30K loss.

refused to give a refund

offered only $200 back on a $6,000 move issue

11. Precision & Care

3.86/10

Nationwide Average: 8.01/10

Comment Dots

AEY Logistics LLC has received predominantly negative feedback, with numerous reports of damaged and lost belongings, despite a few customers noting careful wrapping and protection of their items.

Reviews Mention icon

Recent Reviews Mention...

just dropped our items off the back of the truck.

destroyed dresser drawers and broke furniture

belongings were effectively held hostage

Customer Insights icon

Customer Insights

Cost: $ 6246.00 from 8 reviews


Interstate Move Duration: 25 days from 9 reviews

Great Crew Members icon

Great Crew Members

SamSammipamdro took extra item for the inconvenience
Jake FarrisPromised a fair quote and beat competitors' pricing.
Jake Fariswas professional and resourceful
JeremyJeremy was professional, thorough, and genuinely helpful
Tommy, JeffTommy ensured nothing got missed, Jeff was compassionate
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact AEY Logistics LLC

Location
3222 Commerce Pl Ste D, West Palm Beach, FL, 33407
Phone
(800) 800-6072
Link
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