It’s sometimes difficult to entrust all of your precious belongings to people you barely know. That’s why Brandon Transfer & Storage makes it a point to assure you that everything you own is in the best care of a family that has been in the business for over 100 years. For decades, Brandon Transfer & Storage has served families and businesses of West Palm Beach, Florida with quality moving services that cover everything from residential and commercial to even industrial-scale moves. As licensed and insured movers in West Palm Beach, FL, Brandon Transfer & Storage is more than capable of handling local, long-distance, and even international moves as well as handling all the nitty-gritty moving stuff like packing, loading, and transport.
Brandon Transfer & Storage
based on 331+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Brandon Transfer & Storage
Additional Cities Served: Boca Raton, Palm Coast, Deerfield Beach, Boynton Beach, Jupiter, WellingtonShow More >
Moving Services
- Local Movers
- Long Distance Movers
- International Movers
- Interstate Movers
- Packing & Unpacking
- Office Movers
- Medical Movers
- Computer Movers
- Industrial Riggins
- Warehousing & Storage
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Brandon Transfer & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.14/10
Nationwide Average: 8.44/10
Brandon Transfer & Storage receives mixed feedback, with some customers reporting very negative experiences, including damage and loss, as well as lacking customer service, while numerous others praise the company with high satisfaction for their professionalism, efficiency, and excellent moving service.
Recent Reviews Mention...
“they need to learn to help the customer and put him first”
“great dissatisfaction with the service”
“they have good attitudes”
2. Punctuality
8.09/10
Nationwide Average: 8.07/10
Brandon Transfer & Storage generally receives high praise for being on time, although there have been a few significant instances of delayed deliveries.
Recent Reviews Mention...
“pickup and delivery were on time”
“They were punctual”
“the delivery took 26 days”
3. Affordability
8.08/10
Nationwide Average: 7.69/10
Brandon Transfer & Storage is highly regarded for offering more reasonable prices than competitors, providing good prices, aligning with budgets, and maintaining very fair rates.
Recent Reviews Mention...
“prices are more reasonable than any company in the area”
“Provided a good price”
“found the best deal that aligned with our budget”
4. Communication
6.5/10
Nationwide Average: 7.53/10
Brandon Transfer & Storage shows a polarized scenario where numerous customers praise their communicative and responsive approach, especially highlighting certain employees for excellent service, while others criticize them for significant communication issues such as not returning calls and a lack of proactive contact.
Recent Reviews Mention...
“hardly ever answer the phone, customer service never picks up”
“contact has been sketchy”
“every step they screwed up”
5. Stick to Prices
7.17/10
Nationwide Average: 5.99/10
Brandon Transfer & Storage generally adheres to their cost estimates with accurate and binding quotations but exhibits some inconsistencies in communication about pricing changes.
Recent Reviews Mention...
“they reduced the price by 10% after reducing shipment by 50%”
“cost estimate was accurate and binding”
“no "extra" fees at the end”
6. Speed
8.43/10
Nationwide Average: 8.58/10
Brandon Transfer & Storage generally receives high praise for quick, efficient moves, although there is a notable exception where furniture was delayed in the warehouse.
Recent Reviews Mention...
“Quick move”
“job done quickly”
“furniture sat in the warehouse for three weeks”
7. Friendliness
8.76/10
Nationwide Average: 8.91/10
Brandon Transfer & Storage generally receives high praise for their professional and courteous staff, though there are a few instances of complaints about unprofessional conduct and rudeness.
Recent Reviews Mention...
“people are friendly”
“Cassius and Nate were fantastic”
“Movers were personable”
8. Will Hire Again
7.75/10
Nationwide Average: 8.18/10
Brandon Transfer & Storage receives a mix of extremely positive endorsements from many customers who would highly recommend and reuse their services, alongside a contrasting minority who express strong dissatisfaction and a resolve not to rehire due to negative experiences.
Recent Reviews Mention...
“going to hire a lawyer to sue for breach of contract”
“would not hire them again”
“good helpful folks”
9. Professionalism
7.21/10
Nationwide Average: 8.31/10
Brandon Transfer & Storage has received an array of feedback, though predominantly positive reviews praising the movers' professionalism, reliability, and respectful behavior, alongside critical accounts highlighting instances of unprofessional conduct, such as damage concealment and rude behavior.
Recent Reviews Mention...
“not very professional for a major company”
“unprofessional behavior with damaged and stolen items”
“A disaster from start to finish”
10. Conflict Handling
2.33/10
Nationwide Average: 4.07/10
Brandon Transfer & Storage generally falls short in satisfactorily addressing and correcting mistakes, despite a couple of instances where efforts were noted.
Recent Reviews Mention...
“need to be corrected and the customer satisfied”
“did not correct the mistake promptly”
“issues mentioned with no resolution implied”
11. Precision & Care
7.19/10
Nationwide Average: 8.01/10
Brandon Transfer & Storage has received mixed reviews with a significant number of customers praising their meticulous and respectful approach to belongings, while others have reported instances of damage and carelessness.
Recent Reviews Mention...
“peed on mattress and damaged furniture”
“urinated on one of my mattresses”
“multiple items were damaged on delivery”
Customer Insights
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Cassius, Nate | they were fantastic to work with |
| Brandon | very happy with Brandon's work |
| Brandon | Exceptional service and attitude |
| Charles | Charles deserved praise for professionalism |
| Susanne | Susanne tried to mitigate issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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