Brooks Moving and Hauling is a veteran-owned and operated moving company based in Florida, established in 2016. They provide a comprehensive range of services, including residential moving, commercial moving, luxury moving, safe moving, packing, and storage. Serving clients in the Jupiter, Palm Beach, Wellington, Delray Beach, and Fort Lauderdale areas, their team is trained to handle complex and challenging moves. Alongside other trusted and experienced movers in Greenacres, FL, their mission is to offer clients a stress-free moving experience with no hidden fees and comprehensive insurance protection.
Brooks Moving and Hauling
Very Good
based on 1572+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Brooks Moving and Hauling
Additional Cities Served: Doral, Wellington, Greenacres, Royal Palm Beach, Riviera Beach, Palm SpringsShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Luxury Moving
- Safe Moving
- Packaging Services
- Storage Services
- Local Moving
- Long Distance Moving
- Furniture Moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/14/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Brooks Moving and Hauling
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.34/10
Nationwide Average: 8.44/10
Brooks Moving and Hauling seems to have a mix of extremely negative and extremely positive reviews, with stories of stressful and unsatisfactory experiences contrasting sharply with high praise for professionalism and efficiency.
Recent Reviews Mention...
“did a perfect job”
“great experience and best move ever”
“great work by movers”
2. Punctuality
9.84/10
Nationwide Average: 8.07/10
Brooks Moving and Hauling consistently achieves on-time arrivals, often being early, ensuring a prompt and reliable service for their customers.
Recent Reviews Mention...
“they came in on time”
“they called to let me know of their expected time”
“showed up spot on-time”
3. Affordability
7.12/10
Nationwide Average: 7.69/10
Brooks Moving and Hauling has received mixed reviews, with several customers feeling overcharged or quoting discrepancies, but others found their pricing to be very reasonable and competitive.
Recent Reviews Mention...
“great price for the service”
“took advantage of my situation and overcharged”
“reasonably priced”
4. Communication
9.02/10
Nationwide Average: 7.53/10
Brooks Moving and Hauling has mixed reviews with some customers experiencing poor responsiveness and unprofessional behavior, while others praise their quick replies and willingness to discuss issues promptly.
Recent Reviews Mention...
“exceptional experience from the first call”
“office personnel and moving crews were courteous”
“employees refused to let me read the contract”
5. Stick to Prices
4.85/10
Nationwide Average: 5.99/10
Brooks Moving and Hauling has generally garnered dissatisfaction from customers, often charging more than originally quoted and inadequately addressing overcharges, despite a few instances where they honored their initial prices.
Recent Reviews Mention...
“not true to their word on damage responsibility”
“scammed more money out of me”
“Jay fixed the issue with my quote”
6. Speed
9.77/10
Nationwide Average: 8.58/10
Brooks Moving and Hauling generally receives high praise for quick and efficient service, despite an isolated incident where the move took longer than expected.
Recent Reviews Mention...
“Dupson and Corey was very fast”
“worked efficiently”
“project completed in 4 hours”
7. Friendliness
9.67/10
Nationwide Average: 8.91/10
Brooks Moving and Hauling receives mixed feedback, with some customers experiencing rude behavior while others praise the politeness and accommodation of the staff.
Recent Reviews Mention...
“individuals were a pleasure to deal with”
“Mike, Reggie and Jacob were amazing”
“they were friendly and courteous”
8. Will Hire Again
9.26/10
Nationwide Average: 8.18/10
Brooks Moving and Hauling appears to have mixed reviews with some customers indicating absolute dissatisfaction and warning others not to hire them, while a significant portion have had highly positive experiences, expressing eagerness to recommend and rehire the company for future needs.
Recent Reviews Mention...
“would definitely hire again”
“would hire again”
“would highly recommend Brooks Moving & Hauling”
9. Professionalism
9.42/10
Nationwide Average: 8.31/10
Brooks Moving and Hauling has received mixed feedback, with several customers complaining about time-wasting, unprofessional behavior, staff shortages, and rudeness, while others commend the business for being prompt, professional, and handling jobs well.
Recent Reviews Mention...
“very prompt and professional movers”
“extremely courteous and professional”
“very professional and efficient”
10. Conflict Handling
3.93/10
Nationwide Average: 4.07/10
Brooks Moving and Hauling appears to be largely criticized for insufficiently addressing overcharging and damages, showing minimal effort in rectification, and exhibiting poor customer service, although there are a couple of instances where they displayed openness to improvement and prompt owner response.
Recent Reviews Mention...
“denied claim despite movers taking responsibility”
“Jay resolved the issue efficiently”
“No rectification despite trying to contact the owner multiple times.”
11. Precision & Care
8.93/10
Nationwide Average: 8.01/10
Brooks Moving and Hauling seems to struggle significantly with numerous reports of damaged items and carelessness, although a couple of clients noted instances of professional and careful treatment.
Recent Reviews Mention...
“all stuff arrived without a scratch”
“solid marble side table was broken”
“protected my furniture and home well”
Customer Insights
Cost: $ 2812.00 from 4 reviews
Local Move Duration: 5.5 hours from 4 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Derrick, Corey | Derrick and Corey did a fantastic job |
| Mike, Reggie, Jacob | Mike, Reggie, and Jacob were amazing |
| Dupson, James, Tony, Gabriel | followed very detailed instructions, prompt and professional |
| Anthony, Ali, Corey | displayed kind and professional etiquette |
| James, Dubson | efficient and excellent |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Brooks Moving and Hauling
1500 N Florida Mango Rd Suite 12, West Palm Beach, FL, 33409
+1 561-891-0456
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