Compass Self Storage is a one-stop-shop for all storage needs, providing comprehensive storage solutions at multiple locations across the United States. They offer personal storage, business storage, boat and RV storage, and climate-controlled storage options. As a storage concierge service, the company also arranges truck rentals and contacts moving services in Royal Palm Beach, FL on behalf of customers. Compass Self Storage facilities are equipped with various amenities, including climate-controlled units, digital surveillance, secure entry access, and month-to-month leases. They are dedicated to customer satisfaction and offer easy processes and expert service.
Compass Self Storage
Good
based on 615+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.25/10
Nationwide Average: 8.44/10
Compass Self Storage receives overwhelmingly positive feedback for its excellent service, with customers highlighting the exceptional customer care, fast and efficient service, and overall great experiences, despite a few concerns over price increases without service improvement.
Recent Reviews Mention...
“Exellent service”
“excellent service”
“Excellent service”
2. Affordability
9.25/10
Nationwide Average: 7.69/10
Compass Self Storage receives overwhelmingly positive recognition for its competitive pricing and great deals, despite a few mentions of periodic price increases.
Recent Reviews Mention...
“price is amazing and very affordable”
“helped with new customer specials”
“prices continue to go up every year”
3. Communication
9.52/10
Nationwide Average: 7.53/10
Compass Self Storage demonstrates overwhelmingly positive feedback highlighting exemplary customer service, responsiveness, and helpfulness, with specific commendations for staff members like Alex and Tiffany, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“Alex was very prompt in responding to me”
“Alex was very responsive and helpful”
“Tiffany provided valuable information and orientation”
4. Stick to Prices
4.56/10
Nationwide Average: 5.99/10
Compass Self Storage has received mixed feedback, with some customers complaining about added fees and price increases, while others appreciated the transparency and absence of hidden charges.
Recent Reviews Mention...
“manager tried to manipulate and added unjust fees”
“prices continue to rise without any upgrades”
“didn't try to hide any charges”
5. Speed
8.87/10
Nationwide Average: 8.58/10
Compass Self Storage is highly praised for its fast and efficient service, ensuring moves are completed quickly.
Recent Reviews Mention...
“fast service”
“Move completed quickly”
“very efficient”
6. Friendliness
9.79/10
Nationwide Average: 8.91/10
Compass Self Storage consistently provides exceptional interactions marked by helpfulness, respect, and a welcoming atmosphere, with numerous mentions of staff members, particularly Alex and Tiffany, going above and beyond to ensure a pleasant customer experience.
Recent Reviews Mention...
“Alex is very helpful and makes the experience pleasant”
“cleanliness is what stood out the most”
“Alex was very friendly and helpful”
7. Will Hire Again
9.34/10
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly receives positive feedback from customers who express a high level of satisfaction and a strong likelihood of recommending the company or using its services again, despite a few outliers expressing dissatisfaction.
Recent Reviews Mention...
“quick and easy services”
“would hire again”
“would hire again”
8. Professionalism
9.18/10
Nationwide Average: 8.31/10
Compass Self Storage receives overwhelming praise for their professionalism, with particular commendation for individuals like Alex and Tiffany, highlighting the team's knowledgeable, efficient, and courteous service, despite a couple of isolated criticisms.
Recent Reviews Mention...
“Alex was extremely professional”
“Very professional conduct”
“Very professional”
9. Conflict Handling
5.29/10
Nationwide Average: 4.07/10
Compass Self Storage generally receives mixed reviews but shows effort in resolving issues, as evidenced by their assistance and compensatory actions, despite occasional failures in addressing specific problems.
Recent Reviews Mention...
“gave extra days when needed”
“Company did not rectify the given wrong code issue.”
“went out of his way to assist me”
Great Crew Members
| Alex | Alex is very helpful |
| Alex | Showed me around the property and was prompt |
| Alex | Alex was very responsive and helpful |
| Tiffany | provided valuable information and orientation without any doubts |
| Alex | patient and helpful with finding correct size unit |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Royal Palm Beach Moving Services
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