Drop A Truck

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Superb
based on 893+ data points
Circle Info
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About Drop A Truck

If you hate the stress and hassle of moving day, then let Drop A Truck take care of everything for you so that you can focus on more important things and let professional movers handle all of the heavy lifting. Drop A Truck is a full-service moving company in West Palm Beach, Florida that offers a lot more than just packing and loading. Its moving experts are trained and experienced in handling all kinds of items from small china to large and bulky furniture that can be difficult to get out the door. Drop A Truck even offers junk removal services if you need assistance to clean the home you're moving out of for the next tenant or even clear out all of the relocation waste after a move so you won't get stuck with unsightly garbage at the curb of your new home. And for your moving needs, you can also explore other movers in West Palm Beach, FL.

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Moving Services

  • Conventional moving services
  • Assisted living moving
  • Senior moving
  • Junk removal

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2478586

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in West Palm Beach, FL 2024 award
Top 10 Movers in West Palm Beach, FL 2023 award
Top 3 Movers in West Palm Beach, FL 2022 award
Top 3 Movers in West Palm Beach, FL 2021 award
Top 3 Movers in West Palm Beach, FL 2020 award

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Summarized Review of Drop A Truck

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.42/10

Nationwide Average: 8.44/10

Comment Dots

Drop A Truck is predominantly praised for its professional, efficient, and courteous moving services, with customers frequently recommending the company and highlighting their positive experiences, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

happy with the overall moving service

deeply frustrated with the overall experience

very professional and good service

2. Punctuality

9.39/10

Nationwide Average: 8.07/10

Comment Dots

Drop A Truck consistently receives high praise for their timeliness and proactive communication, with the overwhelming majority of reviewers highlighting their on-time arrivals, early appearances, and reliability in adhering to scheduled times.

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Recent Reviews Mention...

they were on time

showed up on time

Arrived on schedule

3. Affordability

8.68/10

Nationwide Average: 7.69/10

Comment Dots

Drop A Truck is overwhelmingly perceived as offering competitive, fair, and reasonable rates, with many customers appreciating the company's transparent, low-cost pricing, despite a few instances of dissatisfaction regarding overcharging.

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Recent Reviews Mention...

charged an illegal surcharge

reasonable rates

least expensive company

4. Communication

9.28/10

Nationwide Average: 7.53/10

Comment Dots

Drop A Truck generally receives high praise for their effective, responsive, and professional interactions with customers, though there have been isolated instances of communication failures.

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Recent Reviews Mention...

failed to communicate about packing and unpacking

explained the process very well

impressive communication

5. Stick to Prices

7.81/10

Nationwide Average: 5.99/10

Comment Dots

Drop A Truck generally maintains their quoted prices effectively and transparently with a few exceptions of customer dissatisfaction due to discrepancies between the estimated and final costs.

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Recent Reviews Mention...

did not stick to the quoted prices

hold to their estimate

issued a refund as the actual cost was less

6. Speed

9.33/10

Nationwide Average: 8.58/10

Comment Dots

Drop A Truck generally receives high praise for its efficient, quick, and timely moving services, with only rare complaints about the pace of the move.

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Recent Reviews Mention...

finished faster than estimated

moved everything under the allotted time

Quick move to storage unit

7. Friendliness

9.82/10

Nationwide Average: 8.91/10

Comment Dots

Drop A Truck consistently receives praise for its professional, courteous, and respectful team members, who are noted for their good vibes, helpful attitudes, accommodating service, and kind-hearted nature, creating a warm and welcoming experience for clients.

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Recent Reviews Mention...

they are friendly

team was super helpful and accommodating

very friendly, courteous

8. Will Hire Again

9.34/10

Nationwide Average: 8.18/10

Comment Dots

Drop A Truck has received overwhelming positive feedback indicating that the vast majority of clients highly recommend the company and express a strong intent to use their services in future moves, with only a handful of customers reporting negative experiences deterring them from rehiring.

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Recent Reviews Mention...

recommend this company and would hire again

would not hire again due to poor experience

would use this company again

9. Professionalism

9.44/10

Nationwide Average: 8.31/10

Comment Dots

Drop A Truck is highly regarded by customers for their professional, courteous, and efficient service, despite a few isolated reports of unprofessional behavior.

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Recent Reviews Mention...

crew was unprofessional in service delivery

great team of guys

they are very professional

10. Conflict Handling

5.3/10

Nationwide Average: 4.07/10

Comment Dots

Drop A Truck displays a polarized commitment with instances of exceptional service and integrity to compensate customers personally and even for free, contrasted by occasions of inadequate responses and compensation for damages and losses, leading to a mixed perception of their accountability.

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Recent Reviews Mention...

got my safe back for me for free

offered only $20 off for extensive damages

owner personally compensated me

11. Precision & Care

9.23/10

Nationwide Average: 8.01/10

Comment Dots

Drop A Truck predominantly receives high praise for their professionalism and attentiveness, though there have been a few reports of damage and rough handling.

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Recent Reviews Mention...

some items were damaged

Trey and Sean are very professional and caring

Careful with furniture

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 12 reviews

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Great Crew Members

Trey, Seangreat movers, very professional and caring
Derek, TraeDerek and Trae were great movers
Sean, Zai, Dreoutstanding job, professional, courteous, and efficient
Shawn, Ethan, DeAndreTeam displayed great work ethic and customer service
RenardoRenardo did a superb job on estimate
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Drop A Truck

Location
5618 Dewberry Way, West Palm Beach, FL, 33415
Phone
(561) 880-7717
Link
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