Lotus Moving & Storage is a professional full-service moving company based in West Palm Beach, Florida. They offer a range of services, including long-distance moving, local moving, commercial moving, packing, and storage. As a licensed interstate broker, Lotus Moving & Storage coordinates and arranges for the transportation of household goods by authorized motor carriers. The company prides itself on providing hassle-free, reliable moves with their team of trained professional movers, ensuring customer satisfaction throughout the process. They also offer 70% off on tariff rates for their services.
Lotus Moving & Storage
based on 269+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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About Lotus Moving & Storage
Additional Cities Served: Boynton Beach, Jupiter, Wellington, Greenacres, Royal Palm Beach, Riviera BeachShow More >
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Moving Services
- Local moving
- Long distance moving
- Commercial moving
- Packing
- Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lotus Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.8/10
Nationwide Average: 8.44/10
Lotus Moving & Storage receives starkly contrasting reviews, with some customers hailing their service as impeccable and highly recommendable, while others label the company as fraudulent, expressing significant dissatisfaction and disappointment.
Recent Reviews Mention...
“service was impeccable”
“big fraud, very disappointed and angry”
“experience was terrible and very unsatisfactory”
2. Punctuality
5.19/10
Nationwide Average: 8.07/10
Lotus Moving & Storage has received mixed reviews with several customers experiencing significant delays, while others praised their timely service and communication.
Recent Reviews Mention...
“took almost 4 months to deliver”
“the driver was several days late”
“movers didn't show up for 2 weeks”
3. Affordability
2.16/10
Nationwide Average: 7.69/10
Lotus Moving & Storage is overwhelmingly perceived as not affordable, with widespread complaints about unexpected price increases, charges significantly exceeding initial quotes, and overall costs frequently being described as extremely expensive.
Recent Reviews Mention...
“had to pay additional money”
“they continued to up the price”
“extremely expensive due to added charges.”
4. Communication
3.81/10
Nationwide Average: 7.53/10
Lotus Moving & Storage has garnered mixed reviews, showcasing exemplary service from some staff while many customers report significant issues with response times and overall communication breakdowns.
Recent Reviews Mention...
“customer service was impeccable”
“would not respond to my calls”
“did not return phone calls”
5. Stick to Prices
1.61/10
Nationwide Average: 5.99/10
Lotus Moving & Storage consistently fails to honor their original estimates, frequently raising prices significantly and adding unexpected charges, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“had to pay more than the quoted price”
“they upped the price from the original quote”
“kept adding more charges.”
6. Speed
7.75/10
Nationwide Average: 8.58/10
Lotus Moving & Storage generally receives high praise for working quickly and efficiently, though there are a few instances of significant delays that have negatively impacted customer satisfaction.
Recent Reviews Mention...
“took almost 4 months, way too slow”
“got done much earlier than expected”
“took 2 weeks to deliver belongings”
7. Friendliness
8.01/10
Nationwide Average: 8.91/10
Lotus Moving & Storage generally receives high praise for their team's positivity and courteous nature, despite a couple of instances of rudeness.
Recent Reviews Mention...
“driver was extremely rude”
“movers were unhelpful and rude”
“driver was initially friendly but overall experience was poor”
8. Will Hire Again
5.26/10
Nationwide Average: 8.18/10
Lotus Moving & Storage seems to have deeply divided opinions, with some customers expressing high satisfaction and a strong likelihood of hiring again, while a significant number express severe disappointment and a clear intention never to use their services again.
Recent Reviews Mention...
“would definitely recommend using Lotus moving”
“would not hire again and would need police and attorney”
“very disappointed and angry”
9. Professionalism
5.45/10
Nationwide Average: 8.31/10
Lotus Moving & Storage displays a mixed performance with instances of unprofessionalism and dishonesty contrasting sharply against several high praises for efficiency, hard work, and professionalism.
Recent Reviews Mention...
“lied about delivery dates and threatened”
“crew was not professional”
“dishonest company”
10. Conflict Handling
1.24/10
Nationwide Average: 4.07/10
Lotus Moving & Storage consistently demonstrated a lack of care and effort to address or compensate for damages, missing items, or any claims made, often ignoring or disputing customer's reports without offering solutions.
Recent Reviews Mention...
“showed no care and threat of non delivery”
“did not receive compensation for claims”
“filed a claim for broken desk and got no response”
11. Precision & Care
5.45/10
Nationwide Average: 8.01/10
Lotus Moving & Storage displays a sharply divided experience, with numerous instances of carefully handling and wrapping belongings to satisfaction, contrasted by frequent reports of damage and mishandling of items.
Recent Reviews Mention...
“wrapped and packed everything with care”
“stuff missing and damaged”
“they broke my desk”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Paul | Paul was very helpful |
| Jordan | coordinated the move efficiently |
| Anthony | Anthony sent a great team |
| Zac | Zac seemed incredibly nice initially |
| Juan, Matt | serviced by Juan and Matt and were great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
West Palm Beach Moving Services
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