Perez Moving & Storage is a family-owned and operated company with over 40 years of experience in the moving industry. Based in Palm Beach, Florida, they handle local, long-distance, and international moves and provide a range of services including packing, shipping, storage, and dumping. They are part of the vast network of movers in West Palm Beach, FL. The company is known for its attention to detail and commitment to quality service, with representatives speaking English, Spanish, and Italian. They specialize in small moves and emergency moves but can also expertly handle large moves. With a focus on customer satisfaction, Perez Moving & Storage aims to make the moving process as stress-free and efficient as possible for their clients.
Perez Moving & Storage
About Perez Moving & Storage
Additional Cities Served: Palm Coast, Boynton Beach, Delray Beach, Jupiter, Wellington, Palm Beach GardensShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Packing & Shipping
- Storage
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Summarized Review of Perez Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Perez Moving & Storage experiences mixed reviews, with some customers praising their exceptional service and others expressing dissatisfaction due to unprofessionalism and issues during service.
Recent Reviews Mention...
“great work by movers”
“Perez Brothers Moving did an amazing job”
“quick and efficient move”
2. Punctuality
Nationwide Average: 8.07/10
Perez Moving & Storage consistently struggles with timeliness, often showing up late and taking longer than scheduled to complete tasks.
Recent Reviews Mention...
“arrived early”
“extremely flexible with our schedule”
“they show up on time”
3. Affordability
Nationwide Average: 7.69/10
Perez Moving & Storage offers a mixed but generally acceptable pricing experience, with some customers finding rates reasonable or even below expectations, while others consider the services overpriced or not as affordable as anticipated.
Recent Reviews Mention...
“quote was a great value compared to others”
“a very reasonable price”
“have good rates”
4. Communication
Nationwide Average: 7.53/10
Perez Moving & Storage has displayed mixed performance, with some customers praising their clarity and responsiveness, while others have experienced significant difficulties in contacting the company or facing nonchalant attitudes toward serious concerns.
Recent Reviews Mention...
“smooth communication and transition”
“excellent communication”
“company was nonchalant about serious concern”
5. Stick to Prices
Nationwide Average: 5.99/10
Perez Moving & Storage often falls short, with numerous complaints of unexpected hikes and hidden fees despite a few instances of adhering to initial quotes.
Recent Reviews Mention...
“stuck to the price exactly, no surprises”
“estimate became 2800 from 1600”
“stuck to the quoted price of 390”
6. Speed
Nationwide Average: 8.58/10
Perez Moving & Storage receives mixed feedback, with some customers praising their ability to complete moves quickly while others criticize them for moving and driving extremely slow or taking significantly longer than scheduled.
Recent Reviews Mention...
“moved quickly and efficiently”
“they move and drive extremely slow”
“completed the move in just one hour”
7. Friendliness
Nationwide Average: 8.91/10
Perez Moving & Storage generally receives praise for their polite and good-humored crew, although there has been a significant concern about employee conduct.
Recent Reviews Mention...
“they are friendly”
“staff was very positive and helpful”
“guys are very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Perez Moving & Storage has mixed feedback with a notable divide between highly satisfied customers willing to rehire or recommend, and a significant number of dissatisfied customers who express a definite unwillingness to use their services again due to various concerns including unprofessional behavior and issues of theft.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would use again and recommend”
9. Professionalism
Nationwide Average: 8.31/10
Perez Moving & Storage has received predominantly negative feedback indicating unprofessional behavior ranging from substance use and intimidation to theft, despite a couple of instances of praised service.
Recent Reviews Mention...
“Pica and his team are very professional”
“movers were very professional”
“crew unprofessional with substance use”
10. Conflict Handling
Nationwide Average: 4.07/10
Perez Moving & Storage generally fails to appropriately address and resolve issues, with many customers feeling neglected or inadequately compensated.
Recent Reviews Mention...
“lack of appropriate response to a report”
“changed their attitude when I called”
“"addressed the issue when called"”
11. Precision & Care
Nationwide Average: 8.01/10
Perez Moving & Storage has received mixed reviews, with many praising their careful handling and attention to detail, but some expressing concerns over damaged or stolen items.
Recent Reviews Mention...
“handled the move with ease”
“no damages occurred”
“took great care in packing very fragile furniture”
Customer Insights
Interstate Move Duration: 7 days from 3 reviews
Great Crew Members
Pica | commitment to excellence and attention to detail |
Carlos, Pico | always available to take calls and navigated situations well |
Mike, Deon | Mike and Deon went above and beyond with their professionalism |
Carlos, Pica | always ready and willing to help |
Theresa A Goddard | gave EXCELLENT service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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