PODS Moving & Storage

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MoversChevron RightFloridaChevron RightWest Palm BeachChevron RightPODS Moving & Storage
based on 195+ data points
Circle Info

About PODS Moving & Storage

With nearly 25 years of experience in the industry, PODS Moving & Storage offers uniquely innovative portable storage containers for those seeking convenient moving and storage solutions. As a well-established company, they provide personalized service and flexibility for various moving situations, making them an option to consider when looking for movers in West Palm Beach, FL. Known for their expansive reach, PODS has developed a presence across 46 states and 6 provinces in the United States and Canada, as well as providing services in Australia and the United Kingdom. In addition to their main relocation services, they offer packing supplies, connections to trusted local labor providers, and car shipping. PODS also takes pride in their unique hydraulic system, PODZILLA, which ensures a level and steady transportation of customers' belongings.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage OnSite
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • International Moving
  • LastMinute Moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1321490

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.96/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage generally receives high praise for their service, though there are notable exceptions of dissatisfaction among some customers.

Reviews Mention icon

Recent Reviews Mention...

PODS has gone down hill far.

exceptional experience with PODS

would NOT recommend this company, they scam.

2. Punctuality

5.57/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has received mixed feedback, with reports of timely services contrasting sharply with numerous complaints about significant delays and poor communication.

Reviews Mention icon

Recent Reviews Mention...

were very late getting it here.

showed up on time

they didn't notify us, kept waiting for us to call

3. Affordability

4.8/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage has a divisive reputation, with some customers finding it cost-efficient and fair, while a significant number report being charged well over the agreed price, leading to perceptions of it being expensive and overpriced.

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Recent Reviews Mention...

cost efficient

they charged me another $358.00.

I felt the cost was fair at the end of the day

4. Communication

4.81/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage experiences mixed reviews, highlighting both exceptional accessibility and responsiveness for some, while others face significant challenges with obtaining clear information and experiencing poor customer service.

Reviews Mention icon

Recent Reviews Mention...

Can't get ahold of anyone at the specific locations.

giving ample notice shows good communication

call center gave inconsistent information

5. Stick to Prices

4.51/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage frequently fails to honor their initial quotes, leading to unexpected charges, although a few customers have reported satisfactory experiences with no surprises.

Reviews Mention icon

Recent Reviews Mention...

everything promised was carried out to the letter

implied additional costs not part of the initial quote.

call center people lie about pricing

6. Friendliness

8.61/10

Nationwide Average: 8.91/10

Comment Dots

PODS Moving & Storage receives high praise for the accommodating, professional, and delightful conduct of their staff and drivers, despite a singular negative comment regarding customer care.

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Recent Reviews Mention...

the guys were very accommodating

delivery people were amazing and professional

Thank you for being so delightful, very professional, friendly

7. Will Hire Again

5.3/10

Nationwide Average: 8.18/10

Comment Dots

PODS Moving & Storage experiences deeply polarized customer opinions, with some customers expressing strong loyalty and satisfaction, ready to use their services again, while a significant number vow never to hire them again due to negative experiences.

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Recent Reviews Mention...

So over this company!!!

highly recommend PODS and will use them again

would NOT recommend and imply not hiring again.

8. Professionalism

7.19/10

Nationwide Average: 8.31/10

Comment Dots

PODS Moving & Storage generally receives high praise for their delivery people and drivers, though there are notable criticisms regarding their customer service.

Reviews Mention icon

Recent Reviews Mention...

delivery people were professional

drivers were extremely down to earth and understanding

customer service is horrible

9. Conflict Handling

1.25/10

Nationwide Average: 4.07/10

Comment Dots

PODS Moving & Storage shows a consistent pattern of unresponsiveness and a lack of accountability for issues, leading to widespread dissatisfaction among customers.

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Recent Reviews Mention...

promised call back and never heard a peep

haven't fixed the issue, just told me to wait

no response to issues from management or advocate

10. Precision & Care

3.9/10

Nationwide Average: 8.01/10

Comment Dots

PODS Moving & Storage generally receives negative feedback due to frequently reported issues of water damage, discoloration, and severe damage to customers' belongings.

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Recent Reviews Mention...

pod was filled with water, containers leak

took great care of the stuff loaded

items discolored and finish melted

Customer Insights icon

Customer Insights

Cost: $ 1905.00 from 4 reviews


Great Crew Members icon

Great Crew Members

Billexpert with Podzilla and placed Pods exactly where wanted
Billdriver Bill bailed me out from a serious jam
CherylMiss Cheryl went above and beyond
JamesJames went above and beyond
BillBill was very accommodating for my situation
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
4816 Wallis Rd, West Palm Beach, FL, 33415
Phone
+1 877-770-7637
Link
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