With nearly 25 years of experience in the industry, PODS Moving & Storage offers uniquely innovative portable storage containers for those seeking convenient moving and storage solutions. As a well-established company, they provide personalized service and flexibility for various moving situations, making them an option to consider when looking for movers in West Palm Beach, FL. Known for their expansive reach, PODS has developed a presence across 46 states and 6 provinces in the United States and Canada, as well as providing services in Australia and the United Kingdom. In addition to their main relocation services, they offer packing supplies, connections to trusted local labor providers, and car shipping. PODS also takes pride in their unique hydraulic system, PODZILLA, which ensures a level and steady transportation of customers' belongings.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Boynton Beach, Jupiter, Wellington, Palm Beach Gardens, Greenacres, Royal Palm BeachShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- International Moving
- LastMinute Moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for their service, though there are notable exceptions of dissatisfaction among some customers.
Recent Reviews Mention...
“PODS has gone down hill far.”
“exceptional experience with PODS”
“would NOT recommend this company, they scam.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed feedback, with reports of timely services contrasting sharply with numerous complaints about significant delays and poor communication.
Recent Reviews Mention...
“were very late getting it here.”
“showed up on time”
“they didn't notify us, kept waiting for us to call”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has a divisive reputation, with some customers finding it cost-efficient and fair, while a significant number report being charged well over the agreed price, leading to perceptions of it being expensive and overpriced.
Recent Reviews Mention...
“cost efficient”
“they charged me another $358.00.”
“I felt the cost was fair at the end of the day ”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences mixed reviews, highlighting both exceptional accessibility and responsiveness for some, while others face significant challenges with obtaining clear information and experiencing poor customer service.
Recent Reviews Mention...
“Can't get ahold of anyone at the specific locations.”
“giving ample notice shows good communication”
“call center gave inconsistent information”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to honor their initial quotes, leading to unexpected charges, although a few customers have reported satisfactory experiences with no surprises.
Recent Reviews Mention...
“everything promised was carried out to the letter”
“implied additional costs not part of the initial quote.”
“call center people lie about pricing”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage receives high praise for the accommodating, professional, and delightful conduct of their staff and drivers, despite a singular negative comment regarding customer care.
Recent Reviews Mention...
“the guys were very accommodating”
“delivery people were amazing and professional”
“Thank you for being so delightful, very professional, friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage experiences deeply polarized customer opinions, with some customers expressing strong loyalty and satisfaction, ready to use their services again, while a significant number vow never to hire them again due to negative experiences.
Recent Reviews Mention...
“So over this company!!!”
“highly recommend PODS and will use them again”
“would NOT recommend and imply not hiring again.”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their delivery people and drivers, though there are notable criticisms regarding their customer service.
Recent Reviews Mention...
“delivery people were professional”
“drivers were extremely down to earth and understanding”
“customer service is horrible”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a consistent pattern of unresponsiveness and a lack of accountability for issues, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“promised call back and never heard a peep”
“haven't fixed the issue, just told me to wait”
“no response to issues from management or advocate”
10. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally receives negative feedback due to frequently reported issues of water damage, discoloration, and severe damage to customers' belongings.
Recent Reviews Mention...
“pod was filled with water, containers leak”
“took great care of the stuff loaded”
“items discolored and finish melted”
Customer Insights
Cost: $ 1905.00 from 4 reviews
Great Crew Members
Bill | expert with Podzilla and placed Pods exactly where wanted |
Bill | driver Bill bailed me out from a serious jam |
Cheryl | Miss Cheryl went above and beyond |
James | James went above and beyond |
Bill | Bill was very accommodating for my situation |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
West Palm Beach Moving Services
Nearby Cities