United Express Moving and Storage is a professional moving company based in Royal Palm Beach, Florida. The company has a customer-first approach and is committed to providing expert services, honest estimates, and helpful consultations. They offer a variety of top-quality moving services which are recommendable as clients have recognized their keenness to detail and professionalism. If you are looking for a variety of moving services in West Palm Beach, FL, it's worth considering your options. The team at United Express Moving and Storage consists of seasoned professionals who work together to ensure your move is as smooth and seamless as possible, while also taking into consideration your moving budget. Their services are characterized by their effort to go above and beyond for clients, striving to make every move simple and hassle-free.
United Express Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About United Express Moving and Storage
Additional Cities Served: Jupiter, Wellington, Palm Beach Gardens, Royal Palm Beach, Indiantown, TequestaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Small Move
- Piano Moving
- Pool Table Moving
- Appliance Moving
- LastMinute Moving
- Furniture Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of United Express Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
United Express Moving and Storage is generally viewed very positively, with many customers praising their exceptional service and professionalism, though there are notable exceptions of severe dissatisfaction.
Recent Reviews Mention...
“Their efforts made the move simple for us”
“Their service was of exceptional quality”
“A-Team's performance was exceptional”
2. Punctuality
Nationwide Average: 8.07/10
United Express Moving and Storage generally receives positive feedback for arriving on time, though there are notable instances of significant delays and communication issues.
Recent Reviews Mention...
“arrived on schedule”
“they were punctual”
“received a 15 minute heads up around 5pm instead of scheduled 1-3pm”
3. Affordability
Nationwide Average: 7.69/10
United Express Moving and Storage receives mixed reviews, though a significant majority report unexpected and substantial price increases beyond original quotes.
Recent Reviews Mention...
“Unexplained, significant price increases.”
“I was told to pay another $1200”
“provided a competitive quote”
4. Communication
Nationwide Average: 7.53/10
United Express Moving and Storage demonstrates a mixed performance, with several customers praising their promptness and clarity, while a significant number of others report poor customer service and a lack of effective follow-up.
Recent Reviews Mention...
“promptly communicated to me”
“Brittany reacted quickly to my request”
“they helped me at the last minute”
5. Stick to Prices
Nationwide Average: 5.99/10
United Express Moving and Storage frequently fails to maintain their initial estimates, often significantly increasing costs unexpectedly for customers.
Recent Reviews Mention...
“no additional costs”
“quote was raised $2000 the day of”
“Significant price increases on moving day.”
6. Speed
Nationwide Average: 8.58/10
United Express Moving and Storage generally provides swift and efficient service, although there are concerns about rushing customers and significant delays for some.
Recent Reviews Mention...
“completed the move swiftly”
“completed the relocation efficiently”
“wasted no time in getting started”
7. Friendliness
Nationwide Average: 8.91/10
United Express Moving and Storage generally receives high praise for their staff's kindness, helpfulness, and respectful demeanor, despite a few negative experiences highlighting concerns about professionalism and honesty.
Recent Reviews Mention...
“staff was helpful”
“they were kind”
“they even gave me coffee, showing friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
United Express Moving and Storage receives predominantly positive feedback for their services, with a majority of customers expressing a high likelihood of recommending or reusing their moving and storage services despite a few critical voices.
Recent Reviews Mention...
“everything went fine”
“will definitely use their services again”
“would hire the squad again for their performance”
9. Professionalism
Nationwide Average: 8.31/10
United Express Moving and Storage receives mixed feedback, with numerous customers commending their efficiency and professionalism while others criticize their conduct and honesty.
Recent Reviews Mention...
“carried themselves with the utmost professionalism”
“not professional to ask if they could eat before arriving”
“unprofessional in badmouthing others”
10. Conflict Handling
Nationwide Average: 4.07/10
United Express Moving and Storage generally fails to adequately address and rectify customer issues, with an isolated instance where they reached out to take necessary actions.
Recent Reviews Mention...
“customer service reached out and is taking necessary actions”
“did not address my concerns after promising”
“they never credited my account”
11. Precision & Care
Nationwide Average: 8.01/10
United Express Moving and Storage is highly commended by the majority of reviewers for their meticulousness and attention to detail, although there are a few isolated complaints about mishandling and damage.
Recent Reviews Mention...
“extremely meticulous in handling possessions”
“handled my new TV very carefully”
“everything was completed flawlessly”
Customer Insights
Cost: $ 8185.00 from 4 reviews
Great Crew Members
| Brittany | reacted quickly and delivered safely |
| A-Team | each and every one of them was great |
| Harley | very efficient and thorough throughout the move |
| Mike | Mike did a fantastic job |
| Brandon | Brandon has been a wonderful asset due to his helpfulness |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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