Bennett Piano Movers

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MoversChevron RightGeorgiaChevron RightAtlantaChevron RightBennett Piano Movers
Very Good
based on 756+ data points
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About Bennett Piano Movers

Founded in 1978, Bennett Piano Movers specializes in relocating pianos in the Atlanta, GA, area. As a full-service piano moving company, Bennett Piano Movers has gained a reputation over the past four decades as one of Atlanta's most trustworthy piano movers. This company moves all sizes of pianos from the smallest uprights to the largest concert grands. No matter the circumstances of your piano move, Bennett Piano Movers has the expertise necessary to move your piano safely and efficiently. With an A+ rating from the Better Business Bureau and decades of happy customers, Bennett Piano Movers is one of the best choices for piano moving companies in Atlanta.

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Awards

Top 10 Movers in Atlanta, GA 2024 award
Top 3 Movers in Atlanta, GA 2023 award
Top 3 Movers in Atlanta, GA 2022 award

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Summarized Review of Bennett Piano Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.36/10

Nationwide Average: 8.44/10

Comment Dots

Bennett Piano Movers is highly regarded for their professional, reliable, and careful handling of pianos, with customers frequently praising their exceptional service, although few expressed disappointment, typically regarding service-specific issues.

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Recent Reviews Mention...

Extremely disappointed with the service

Responsive and kind service feels above average

they moved a baby grand piano respectfully and with care

2. Punctuality

8.53/10

Nationwide Average: 8.07/10

Comment Dots

Bennett Piano Movers generally receives high praise for timely arrivals and prompt service, with multiple mentions of being on time, though a few instances of significant tardiness do exist.

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Recent Reviews Mention...

James had said he would be there on a Friday but wasn't

arrived on time

Very punctual

3. Affordability

8.39/10

Nationwide Average: 7.69/10

Comment Dots

Bennett Piano Movers is generally considered to offer competitive and reasonable pricing, with many customers finding them to be a good value, although a few customers expressed concerns about prices being higher than expected or additional charges.

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Recent Reviews Mention...

Competitively priced implies very affordable

quote was very reasonable

Very reasonable price

4. Communication

8.24/10

Nationwide Average: 7.53/10

Comment Dots

Bennett Piano Movers generally demonstrates responsive, thorough, and efficient communication practices, with most customers reporting excellent interactions and only a few expressing dissatisfaction.

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Recent Reviews Mention...

James made excuses over two weeks

Responsive implies excellent communication

immediate text response and communication

5. Stick to Prices

5.78/10

Nationwide Average: 5.99/10

Comment Dots

Bennett Piano Movers has mixed feedback with some customers praising them for no hidden fees and consistency with initial quotes while others criticize them for significant price changes and failing to communicate the correct charges.

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Recent Reviews Mention...

no hidden charges or last minute upcharges

failed to inform me about the correct charge

price in line with the quoted

6. Speed

9.3/10

Nationwide Average: 8.58/10

Comment Dots

Bennett Piano Movers are generally perceived as very quick and efficient, with numerous reviews praising their ability to swiftly and safely move pianos, despite a few isolated incidents regarding timing issues.

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Recent Reviews Mention...

very quick

quickly loaded up the piano

didn't slow down in soggy ground

7. Friendliness

9.75/10

Nationwide Average: 8.91/10

Comment Dots

Bennett Piano Movers consistently receives positive feedback for their polite, approachable, and professional service, with numerous mentions of the staff being very kind, helpful, and a pleasure to interact with.

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Recent Reviews Mention...

Mentioned as very kind

friendly

Service was friendly

8. Will Hire Again

9.21/10

Nationwide Average: 8.18/10

Comment Dots

Bennett Piano Movers overwhelmingly receives high praise for its services, with customers frequently expressing intentions to use their services again, give recommendations to others, and some even looking forward to future engagements, despite a few isolated reports of dissatisfaction.

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Recent Reviews Mention...

would discourage using Bennett Piano Movers

Even recommending extra services implies would hire again

flawless move implies would hire again

9. Professionalism

9.59/10

Nationwide Average: 8.31/10

Comment Dots

Bennett Piano Movers consistently receives high praise for their knowledgeable, experienced, and genuinely professional approach, with customers mentioning their expertise and efficient service as standout attributes, overshadowing a rare critique of unprofessional communication.

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Recent Reviews Mention...

James and Anthony were AMAZING

genuine professionals who know their stuff

professional service

10. Conflict Handling

4.11/10

Nationwide Average: 4.07/10

Comment Dots

Bennett Piano Movers has shown inconsistency, with some customers noting a lack of transparency and refusal to provide insurance information for damages, while others praise their willingness to ensure a safe move and handle perilous situations satisfactorily.

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Recent Reviews Mention...

did not rectify the issue with transparency

willing to ensure a safe move for pianos

offered a small discount but denied responsibility

11. Precision & Care

9.61/10

Nationwide Average: 8.01/10

Comment Dots

Bennett Piano Movers are highly regarded for their meticulous and diligent approach, consistently delivering pianos with precision and without damage, save for an isolated incident of noted dissatisfaction.

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Recent Reviews Mention...

handled the piano with care

team of caring and experienced movers

Very careful with moving the piano

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Customer Insights

Local Move Duration: 0.25 hours from 3 reviews

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Great Crew Members

JamesJames showed care with my piano
James, Anthonyboth went above and beyond
James, Sam, Paulprofessionals and a pleasure to have
Paul, Pathandled our piano with surgical precision
Paul, JimWent out of their way to help move extra furniture
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bennett Piano Movers

Location
5 Dupont Ave NW, Atlanta, GA, 30318
Phone
(404) 367-8555
Link
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