Big & Small Moving, LLC is a professional moving company offering a diverse range of services in the Atlanta, GA metro area. Whether you require movers in Atlanta, GA for residential or commercial moves, last-minute, or emergency needs, Big & Small Moving can help. They also offer white glove delivery, and small around-town deliveries. Their professional movers are well-trained, licensed, and insured to ensure the highest level of service for every job. The owner himself comes out on each job to oversee the quality of service. Furthermore, Big & Small Moving takes pride in using updated tools and equipment to facilitate a smooth and efficient moving process for their customers.
Big & Small Moving LLC
About Big & Small Moving LLC
Additional Cities Served: Sandy Springs, Roswell, Johns Creek, Alpharetta, Marietta, SmyrnaShow More >
Moving Services
- Local Moves
- Residential Moves
- Commercial Moves
- LastMinute Moves
- Emergency Moves
- White Glove Delivery
- Small Around the Town Deliveries
- Packing Services
- Labor Only Services
- Furniture Assembly
Georgia Moving License
Active
Last Checked: 03/04/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Big & Small Moving LLC?
Error. Please try again later.
Summarized Review of Big & Small Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big & Small Moving LLC delivers a mixed performance, with some customers praising their exceptional service, while others criticize their poor packing methods and low satisfaction.
Recent Reviews Mention...
“fantastic experience”
“great experience with movers”
“Excellence start to finish shows quality of service was top-notch”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“no one ever showed up”
“did not show up as confirmed”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Big & Small Moving LLC is perceived as charging excessively high prices for a 1 bedroom move.
Recent Reviews Mention...
“great pricing”
“the price competitive”
“gave me a good deal”
4. Communication
Nationwide Average: 7.53/10
Big & Small Moving LLC generally receives positive feedback for making moves easy and reporting issues, though there is room for improvement in clarity regarding communication and rates.
Recent Reviews Mention...
“no calls were returned”
“no response to calls or texts”
“Thorough, prompt and clear communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Big & Small Moving LLC has a reputation for increasing prices after the move.
Recent Reviews Mention...
“no changes or gimmicks with the quote”
“invoice reflected estimated savings”
“Did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“overcame challenges swiftly and efficiently.”
“quickly and efficiently completed the move”
“incredibly efficient and skilled”
7. Friendliness
Nationwide Average: 8.91/10
Big & Small Moving LLC is perceived negatively due to the dangerous behavior exhibited by the driver.
Recent Reviews Mention...
“very professional and friendly”
“Described the experience and interactions as awesome”
“showed absolute professionalism and courtesy.”
8. Will Hire Again
Nationwide Average: 8.18/10
Big & Small Moving LLC receives mixed feedback, with some clients expressing high satisfaction and intent to reuse their services, while others strongly advise against hiring them due to trust and value concerns.
Recent Reviews Mention...
“would hire again”
“would not hire them again”
“by far the best moving company I've used”
9. Professionalism
Nationwide Average: 8.31/10
Big & Small Moving LLC struggles significantly, as reflected by complaints regarding their lack of professionalism and customer service.
Recent Reviews Mention...
“very professional”
“unprofessional behavior, no show”
“Moses and his crew were extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Big & Small Moving LLC appears to show little to no effort in resolving issues, as evidenced by a lack of action for over six weeks.
Recent Reviews Mention...
“Went the extra mile to make sure everything was taken care of.”
“went above and beyond to make sure everything was done well”
“did not make efforts to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Big & Small Moving LLC receives mixed reviews, with some customers commending their amazing care, while others report many items were broken.
Recent Reviews Mention...
“extremely careful with all my furniture”
“carefully wrap up all of my furniture”
“handled my belongings with care over a long distance.”
Customer Insights
Local Move Duration: 2.75 hours from 4 reviews
Great Crew Members
Charles | Charles and the owner mentioned positively for their work |
Moses | extremely professional and easy to work with |
Charles, Chris | carefully wrap up all of my furniture and worked non-stop |
Charles, Chris | did not let heat slow them down, maximized space |
Charles, Chris, Tico, Rod | outstanding teamwork and athleticism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Big & Small Moving LLC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Atlanta Moving Services
Nearby Cities