Classic Design Services is an established moving company founded in 1989 and headquartered in Atlanta, Georgia. Recognized for their white-glove service, Classic Design provides moving, storage, delivery, warehouse receiving, art installations, and custom crating not only in Atlanta but throughout the U.S. With decades of experience, they specialize in handling and transporting particularly delicate and valued items like antiques and fine furnishings, maintaining optimum preservation and care during each operation. They also offer in-house furniture repair and restoration services. Over the years, they have grown into a comprehensive transportation, warehousing, and logistics provider through regional operations and acquisitions into four diverse operating divisions. If you'd like to explore more options from other movers in Atlanta, GA, we invite you to visit our parent page.
Classic Design Services
About Classic Design Services
Additional Cities Served: Alpharetta, Brookhaven, Dunwoody, Milton, Tucker, ChambleeShow More >
Moving Services
- Household Moves
- Warehousing
- Receiving
- Storage
- Delivery
- Installation
- Crating & Packaging
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Classic Design Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Classic Design Services receives mixed feedback, showcasing instances of exceptional service and skilled handling but also encountering notable dissatisfaction due to poor service experiences and handling issues.
Recent Reviews Mention...
“great job by movers”
“great work by movers”
“Products are high in quality”
2. Punctuality
Nationwide Average: 8.07/10
Classic Design Services generally struggles with being on time, showing inconsistency in delivery and scheduling, with a few instances of early arrival or accommodating tight schedules.
Recent Reviews Mention...
“they showed up early”
“packers and movers were consistently late”
“everyone was late to pack and move”
3. Affordability
Nationwide Average: 7.69/10
Classic Design Services is perceived as significantly more expensive than comparable companies, with a required substantial deposit that many customers find unwarranted and feel does not match the experience provided.
Recent Reviews Mention...
“more expensive than comparable companies”
“required a significant deposit which seems unwarranted”
“experience does not match the expensive deposit paid”
4. Communication
Nationwide Average: 7.53/10
Classic Design Services has exhibited notable inconsistencies, with some praising the team's responsiveness and professionalism while many others report significant difficulties in establishing contact and following up.
Recent Reviews Mention...
“send receiving reports with photos”
“Kai's professional handling of inventory indicates good communication”
“Billie and the team did not communicate well”
5. Stick to Prices
Nationwide Average: 5.99/10
Classic Design Services has consistently failed, with instances of unexplained charges, not adhering to schedules, and not delivering on promised services.
Recent Reviews Mention...
“did not stick to the moving and packing schedule”
“charged $875 with no explanation”
“promised packing and moving services not delivered”
6. Speed
Nationwide Average: 8.58/10
Classic Design Services largely underperformed, with numerous complaints about delays and inefficiencies overshadowing a couple of instances of efficient work.
Recent Reviews Mention...
“worked efficiently”
“they were efficient and precise”
“move took multiple days instead of one”
7. Friendliness
Nationwide Average: 8.91/10
Classic Design Services generally receives high praise for their amiable and professional demeanor, though there are notable exceptions highlighting concerns over unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“Kyle, Josh and Brandon are very professional”
“Friendly and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Classic Design Services receives mixed feedback, with some customers expressing high satisfaction and loyalty, while a significant portion would not choose their services again due to various issues.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would use them again without hesitation”
9. Professionalism
Nationwide Average: 8.31/10
Classic Design Services has received mixed reviews, with many praising the crew's professionalism and hard work, while a few highlight concerns regarding unprofessional behavior and lack of communication.
Recent Reviews Mention...
“crew was professional and hardworking”
“crew was fantastic”
“Kyle, Josh and Brandon are very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Classic Design Services overwhelmingly demonstrates a lack of effort in addressing and rectifying customer complaints and issues.
Recent Reviews Mention...
“clock still has issues after three years”
“no attempt to make right for missing items and issues”
“company did not attempt to resolve the numerous issues”
11. Precision & Care
Nationwide Average: 8.01/10
Classic Design Services has received mixed feedback, with some customers appreciating their organization and delicacy, while numerous others report serious issues like damage to antiques, furniture, and loss of items.
Recent Reviews Mention...
“very organized and careful with items”
“destroyed a 130-year-old antique clock”
“items are missing, including a laptop”
Great Crew Members
| Billie, Wayne | crew was fantastic and worked efficiently |
| Kyle, Josh, Brandon | very professional and provided high-quality service |
| Marshall | team has been absolutely amazing |
| Kai, Keith, Richard | professional handling of inventory and helping set up and hang pictures |
| Don, James | went above and beyond during installation |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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