Website Information: "Maya Van Lines, Inc. is an established moving company within the vast industry of Atlanta, GA movers. We specialize in local, long distance, and international moves. We provide professional and reliable moving services at a competitive price. Our expert movers will pack your valuables, load them onto the truck, and unload them at your new place. You can trust our company because we are fully licensed and insured. Our professional staff is committed to make your move stress-free and easy." Maya Van Lines, Inc. is a moving company offering local, long-distance, and international moving services based in Atlanta. They specialize in packing, loading, and unloading valuables for their customers. Their services are professional and reliable, available at a competitive price. Being fully licensed and insured, they are committed to delivering a stress-free and straightforward moving experience. The website does not mention how long they've been in business or whether they are family-owned or part of a nationwide company.
Maya Van Lines, Inc.
Moving Services
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- Welcome to MoveMaster Movers, the leading experts in relocation services. Our comprehensive offerings include:
- Ultimate LongDistance Moves for those Required to Transport Items Across State Lines
- Local Relocations with Flexible Scheduling
- International Moving Solutions, Including Customs Clearance Assistance
- Piano and Specialty Item Relocations
- OnDemand Storage Options Both Temporary and LongTerm
- FullService Packing, Including Secure Wrapping and Boxing
- Express Commercial Moving Services for Businesses and Offices
- LastMinute Moving Arrangements Available at a Premium Rate
- Affordable Hourly Rates for Smaller, Local Moves
- Exclusive White Glove Service for HighEnd Needs
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- Local Relocations
- LongDistance Moves
- International Moving Solutions
- Piano and Specialty Item Relocations
- OnDemand Storage Options
- FullService Packing
- Express Commercial Moving Services
- LastMinute Moving Arrangements
- Hourly Rates for Smaller Moves
- White Glove Service
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Maya Van Lines, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Maya Van Lines, Inc. generally delivers exceptional moving experiences, as evidenced by numerous customers praising their service, professionalism, and efficiency, despite a few instances of dissatisfaction and negative feedback regarding specific issues.
Recent Reviews Mention...
“pleased with both the packing and unloading”
“great experience with Maya Van Lines, Inc.”
“Maya is my first call when there's something to move”
2. Punctuality
Nationwide Average: 8.07/10
Maya Van Lines, Inc. generally receives praise for being on time and prompt, though there are a few instances of tardiness or delayed deliveries that have negatively impacted some customers' experiences.
Recent Reviews Mention...
“driver arrived on time”
“they were very punctual”
“company was not punctual in delivery”
3. Affordability
Nationwide Average: 7.69/10
Maya Van Lines, Inc. generally offers reasonable and competitive pricing, though there are reports of unexpected charges and inconsistent quoting practices.
Recent Reviews Mention...
“tried to charge me twice for one job”
“beat out estimates from other movers”
“quote was accurate and reasonable”
4. Communication
Nationwide Average: 7.53/10
Maya Van Lines, Inc. often excels with numerous customers highlighting the company's exceptional, prompt, and helpful communication practices, though there are notable instances of dissatisfaction related to honor of charges, unresponsiveness after payment, and issues with driver communication.
Recent Reviews Mention...
“office was excellent at communicating”
“excellent communication throughout”
“Leo Razan is always so helpful and easy to deal with”
5. Stick to Prices
Nationwide Average: 5.99/10
Maya Van Lines, Inc. has a mixed record with several instances of customers experiencing unexpected charges contrasting with many reports of accurate quotes and no hidden fees.
Recent Reviews Mention...
“charged for undelivered service”
“tried to charge me twice”
“quote was accurate”
6. Speed
Nationwide Average: 8.58/10
Maya Van Lines, Inc. generally receives high praise for their efficiency and quick service, despite a few complaints regarding slow performance and delays.
Recent Reviews Mention...
“movers are very slow”
“efficient during pack out and unload”
“implied negligence, not speediness”
7. Friendliness
Nationwide Average: 8.91/10
Maya Van Lines, Inc. primarily receives high praise for its courteous and professional team, though there are a few reports of unprofessional behavior.
Recent Reviews Mention...
“The moving crew are very professional and polite”
“unprofessional behavior at pickup”
“friendly during the assessment”
8. Will Hire Again
Nationwide Average: 8.18/10
Maya Van Lines, Inc. has received mixed reviews, with many customers expressing high satisfaction and willingness to rehire, while a notable fraction has voiced strong opposition to using their services again.
Recent Reviews Mention...
“couldn't have been more satisfied”
“recommend this company and would hire again”
“Maya is my first call when there's something to move”
9. Professionalism
Nationwide Average: 8.31/10
Maya Van Lines, Inc. generally receives positive feedback for its team's professional conduct, though there are several instances of unprofessional behavior and carelessness noted.
Recent Reviews Mention...
“Leo Razon and Morris were very professional”
“The moving crew are very professional”
“drinking on the job, unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Maya Van Lines, Inc. demonstrates a mixed approach, with instances of responsible actions such as replacing broken items and making effort to resolve issues, countered by numerous accounts of indifferent responses, inadequate compensation, and difficult claims processes.
Recent Reviews Mention...
“refused to refund incorrect charge”
“claim process is extremely frustrating and inefficient”
“claims procedure discouraging and unusable”
11. Precision & Care
Nationwide Average: 8.01/10
Maya Van Lines, Inc. demonstrates a mixed sentiment, with many customers lauding their exceptional packing and attention to detail, while a significant number express dissatisfaction due to damage and mishandling of their belongings.
Recent Reviews Mention...
“items were packed exceptionally well”
“items were smashed and delivered upside down”
“utmost care to detail securing my belongings”
Customer Insights
Interstate Move Duration: 5 days from 12 reviews
Great Crew Members
| Leo Razon,Morris | provided excellent professional services and packing |
| Leo Razan | Leo Razan is helpful and easy to deal with |
| Leo, Lisa | Leo's punctuality and Lisa's great phone coordination |
| Lisa, Steve | great work and kept me informed, reassembled my furniture |
| Leo | helped create an easy and calm experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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