Bellhop Moving is a professional company that offers a range of services for local, long-distance, and commercial moves. With over 300,000 moves completed and a 4.8/5 rating, customers can expect a stress-free move day with Bellhop's experienced team. The company provides transparent pricing, flexible service options, background-checked movers in Johns Creek, GA, and outstanding customer support. Additionally, they offer simplified booking, customized services, and worry-free pricing. Bellhop Moving operates in various locations, including Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Alpharetta, Canton, Suwanee, Buford, Holly Springs
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Apartment Moving
- Laboronly Moving
- Residential Moves
- Self Storage
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving appears to struggle significantly with reliability and customer satisfaction, evidenced by numerous reports of service failures, damages, and organizational issues, despite some instances of exceeding expectations.
Recent Reviews Mention...
“crew members didn't show up and was charged double”
“service does not compare to the original business”
“quality of service was poor”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving has received mixed feedback, with numerous complaints about lack of timely service and failure to notify of delays, alongside several praises for being on time or early.
Recent Reviews Mention...
“on time”
“they sit around after each load in”
“they were not on schedule”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving experiences mixed reviews, with numerous customers finding it much more affordable than competitors and praising its reasonable rates and lack of hidden fees, while others criticize its pricing practices as misleading and overly expensive.
Recent Reviews Mention...
“would have been cheaper to post a free ad on Craigslist”
“ended up costing $200 less than the quote”
“charged so much despite poor service”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving experiences significant challenges, with many customers expressing frustration over poor service, difficulty in getting timely updates or responses, and overall unsatisfactory interactions, despite a few instances of high praise for individual efforts or specific aspects of communication.
Recent Reviews Mention...
“hard to ensure they would come back”
“hard to get a hold of on the phone”
“they were purposely vague and abruptly hung up”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving frequently fails to adhere to their initial quotes, often resulting in higher charges than initially promised.
Recent Reviews Mention...
“charged double instead of honoring the first quote”
“refused to refund the deposit”
“no overcharges”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving experiences varied significantly, with numerous reports of slow, delayed, and inefficient moving processes, contrasted by several instances of quick, efficient, and timely moves.
Recent Reviews Mention...
“took the longest time with least items”
“had to ask repeatedly to keep moving”
“move took longer than estimated”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving generally receives glowing reviews about the nice, polite, and professional demeanor of their movers, despite a minority of negative experiences highlighting disrespectful behavior.
Recent Reviews Mention...
“movers were nice”
“ended call abruptly and rudely”
“sent unqualified, inexperienced people”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving experiences overwhelmingly negative feedback with the majority expressing dissatisfaction and a refusal to rehire, despite a handful of customers indicating high satisfaction and intent to use their services again.
Recent Reviews Mention...
“would not hire again due to being overcharged”
“will never recommend this business”
“would not recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving has received mixed reviews, with numerous customers criticizing the unprofessionalism and inexperience of the team, yet a notable number commend them for their professionalism, efficiency, and courteous behavior.
Recent Reviews Mention...
“unprofessional behavior observed”
“salesman was rude and unprofessional on the call”
“professional and did a great job”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving overwhelmingly demonstrates a pattern of inadequately addressing, compensating, or rectifying grievances, despite a handful of instances where resolution efforts were noted and appreciated.
Recent Reviews Mention...
“did not rectify the mistake of charging double”
“will not do the proper thing and reimburse”
“refused refund and did not right perceived wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving receives a mix of highly negative feedback highlighting damaged and destroyed items, alongside a subset of customers praising their careful and respectful handling of belongings.
Recent Reviews Mention...
“damaged two new pieces of furniture”
“ruined/destroyed a plant”
“destroyed furniture and caused major scratches and dents”
Customer Insights
Cost: $ 1136.00 from 11 reviews
Hourly Minimum: 3 hours from 5 reviews
Local Move Duration: 4.5 hours from 27 reviews
Great Crew Members
Corey, Josh, Eric, Rozz | couldn't have asked for a better team |
Caine, Benjamin, Cooper | they were all very kind and professional |
Josh | did their best despite issues |
Brianna, Brandon | Blew me away with how they tied everything down neatly |
Ronald, Marcus, Devontavious | quick, efficient, and communicated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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