Hilldrup

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Very Good
based on 590+ data points
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About Hilldrup

Hilldrup has been serving the Atlanta area since 2007. As a leading player amongst the movers in Lawrenceville, GA, the company is proud to be a part of this vibrant community and looks forward to many more years of giving back. They are conveniently located in Dacula with an experienced team proficient in providing comprehensive moving and storage services tailored to individual customer needs. Be it local or long-distance relocation, Hilldrup's professionals are prepared to assist with packing and crating. They also provide extensive services for office or business moves, such as employee relocations, furniture installations, office design layouts, asset management, and decommissioning jobs. Various sector companies rely on Hilldrup for logistics support which includes white glove receiving and final-mile delivery. Further, with their affiliation to both United Van Lines and Mayflower Transit, customers can always anticipate a certain level of service quality when opting to move with Hilldrup. This company also has offices in Florida, Maryland, Virginia, and the Carolinas.

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Awards

Top 3 Movers in Atlanta, GA 2024 award
Top 10 Movers in Atlanta, GA 2023 award
Top 10 Movers in Atlanta, GA 2022 award

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Summarized Review of Hilldrup

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.38/10

Nationwide Average: 8.44/10

Comment Dots

Hilldrup is consistently praised for its exceptional service, professional teams, and efficiency, with numerous customers expressing high levels of satisfaction and recommending the company, despite a few reports of negative experiences.

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Recent Reviews Mention...

Excellent service!

they did very good work

great crew and highly recommend

2. Punctuality

9.24/10

Nationwide Average: 8.07/10

Comment Dots

Hilldrup is consistently commended for their promptness and early arrivals, although there is a rare mention of a scheduling issue without explanation.

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Recent Reviews Mention...

they were on time

team arrived promptly

they were on time

3. Affordability

7.22/10

Nationwide Average: 7.69/10

Comment Dots

Hilldrup generally offers fair and reasonable pricing, although there has been at least one concern raised about price gouging.

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Recent Reviews Mention...

at a fair price

reasonable compared to other quotes we got

they are price gouging

4. Communication

8.15/10

Nationwide Average: 7.53/10

Comment Dots

Hilldrup generally receives high praise for responsiveness, consistent check-ins, and clear communication throughout the moving process, despite a few reports of poor communication and issues with follow-up.

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Recent Reviews Mention...

Barbra always nice to deal with

Am very happy with the communication

checked in with me every step

5. Stick to Prices

5.85/10

Nationwide Average: 5.99/10

Comment Dots

Hilldrup shows mixed performance with instances of honoring quotes and providing refunds, but also reports of unexpected charges and inconsistent billing.

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Recent Reviews Mention...

refunded the difference when under weight

unexpected billing practices, random charges

promised one delivery date and changed it

6. Speed

9.18/10

Nationwide Average: 8.58/10

Comment Dots

Hilldrup is frequently praised for their efficiency, quick packing and unloading, and ability to complete moves ahead of schedule, although there have been isolated complaints regarding delays and inefficiencies.

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Recent Reviews Mention...

did so quickly

they were fast

efficiently packed, loaded, and unloaded

7. Friendliness

9.58/10

Nationwide Average: 8.91/10

Comment Dots

Hilldrup consistently receives high praise for their accommodating, polite, and kind staff, creating a positive and professional atmosphere, despite a few instances of rudeness.

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Recent Reviews Mention...

Great folks here

they are great people

crew was friendly

8. Will Hire Again

8.99/10

Nationwide Average: 8.18/10

Comment Dots

Hilldrup generally receives high praise for their service with the overwhelming majority of customers expressing a strong willingness to rehire and recommend the company, although a few customers reported negative experiences that would prevent them from doing so.

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Recent Reviews Mention...

would definitely hire again

highly recommend

would hire again

9. Professionalism

9.27/10

Nationwide Average: 8.31/10

Comment Dots

Hilldrup is frequently praised for their professional, helpful, and hardworking team, although there were a few isolated incidents of unprofessionalism and complaints.

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Recent Reviews Mention...

Great leadership

crew was professional

Staff was very helpful during the move

10. Conflict Handling

5.03/10

Nationwide Average: 4.07/10

Comment Dots

Hilldrup displays a mix of high praise for their proactive measures and reparations in some cases, and significant criticism for lack of accountability and responsiveness in others.

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Recent Reviews Mention...

showed willingness to help

took no accountability, unwilling to rectify issues

request to speak to someone else was ignored

11. Precision & Care

9.16/10

Nationwide Average: 8.01/10

Comment Dots

Hilldrup has received overwhelmingly positive feedback for their meticulous and respectful approach, though there were a few instances of notable damage and dissatisfaction.

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Recent Reviews Mention...

meticulous at their job

took great care with our belongings

Staff was very careful with the furniture

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Great Crew Members

DouglasDouglas and his crew were fantastic
BarbraBarbra always nice to deal with
Franciscogreat job and super friendly
Douglascrew was very professional and careful
Douglascrew was the best
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Hilldrup

Location
525 Hurricane Shoals Ct Suite 200, Dacula, GA, 30019
Phone
+1 770-308-8433
Link
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