Founded in 1957, Armstrong Relocation is a leader in the industry and is known for its comprehensive services which have been enjoyed by local residents and businesses alike. This Atlanta-based moving company has multiple hubs sprawled across the city and extends its reach to cover the local metro, statewide, as well as nationwide moves. As an agent of United Van Lines and a crucial part of their nationwide network, they are fully equipped to handle a wide range of relocation needs. Not limiting themselves to residential moving, Armstrong Relocation also specializes in commercial moving, international relocations, office transitions, storage solutions, and exceptional logistics management. Known for their personalized approach to each client, this company values attention to detail and continues to pave the way for other Atlanta, GA's top-rated movers in delivering high-quality service. With over six decades in the business, Armstrong Relocation stands as a popular choice among many seeking smooth and fuss-free moving experiences.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: Sandy Springs, Johns Creek, Brookhaven, Stonecrest, Dunwoody, Peachtree CornersShow More >
Moving Services
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- International Moving
- Small Moving
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Packing Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation demonstrates a predominantly high level of satisfaction among clients, featuring numerous commendations for professionalism, efficiency, and pleasurable experiences, albeit with a few reports of dissatisfaction concerning service and damage.
Recent Reviews Mention...
“fantastic movers and a pleasurable experience”
“service was extremely kind and helpful”
“very pleased with this company”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally demonstrates a strong commitment to being on time, with numerous reports of timely arrivals and efficient service, despite a few instances of missed delivery windows and scheduling changes.
Recent Reviews Mention...
“they were on time”
“arrived in a timely manner”
“Goods arrived on time despite storage needs”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation receives mixed feedback, with some customers finding great value and competitive pricing, while others experience unexpected high costs and feel the services are overpriced.
Recent Reviews Mention...
“Derek helped us save on costs”
“extra $1400+ on top of the $8000+”
“price came in about 1/3 less than expected”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally receives high praise for responsiveness and constant contact, despite a few instances of dissatisfaction related to communication failures and unaddressed concerns.
Recent Reviews Mention...
“highly responsive”
“Cherise was in constant communication”
“very prompt and thorough in answering my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation generally demonstrates reliability and transparency, with most customers praising the company for adhering closely to initial estimates, clear communication about potential charges, and avoiding hidden fees, despite a few reports of significant discrepancies.
Recent Reviews Mention...
“Estimator was very close to the correct weight”
“offering only a third of my mattress's value”
“explained charges and possible variations clearly”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation demonstrates exceptional quickness and efficiency in handling moves, consistently completing tasks ahead of schedule and impressing customers with their rapid packing, loading, unloading, and delivery services.
Recent Reviews Mention...
“were quick in moving my stuff”
“very quick loading and unloading”
“move completed in 2.5 days suggests speediness”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation demonstrates a consistently high level of positive interactions and professionalism, making them a pleasure to work with, despite a few isolated instances of negative behavior.
Recent Reviews Mention...
“a pleasure to work with”
“Cherise assisted me in a very kind manner”
“very respectful and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation receives a majority of positive feedback, indicating a high likelihood of repeat business despite a notable fraction of dissatisfied customers citing various issues.
Recent Reviews Mention...
“definitely recommend them again”
“definitely appreciate the level of customer service”
“very pleased with this company”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation generally receives high praise for hardworking and professional conduct, despite a few mentions of unprofessionalism and issues with crew performance.
Recent Reviews Mention...
“professional and hard working”
“worked hard and were professional”
“very professional group of people”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation has shown a mixed commitment, with instances of promptly resolving claims and offering compensation, contrasted by numerous reports of inadequate compensation, unaddressed issues, and a lack of proactive communication.
Recent Reviews Mention...
“only partially compensated for damages”
“would not have anything fixed”
“not willing to fairly compensate for a $3500 lost mattress”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation generally receives high praise for its careful packing and respect for customers' belongings, though there are notable instances of damage and mishandling.
Recent Reviews Mention...
“were careful while moving my stuff”
“none of my items were damaged”
“things were well packaged”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Interstate Move Duration: 5 days from 4 reviews
Great Crew Members
| Cherise Rumble | provided excellent customer service |
| Terri | very prompt and thorough, regularly checked in |
| Eric, Graham | Eric and Graham were super helpful during the move |
| Rob Kiely, Terri, Ramon, Rafael, Sammy, James | team provided top-notch service |
| Terri Hardy | Terri kept us well informed and made adjustments |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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