Fox Moving and Storage services the entire Atlanta, GA area and the Southeastern USA, with other branches in Tennessee. Their experienced and professional team can perform a variety of efficient and convenient services, including residential, commercial, and long-distance moves. Fox Moving and Storage also provides storage solutions in their climate-controlled warehouse, from small rack storage to long-term storage of furniture. Their competitive packing supplies prices make it easy to pack your belongings yourself, or you can hire their packers for a hassle-free experience. Their white glove delivery for pick up or receiving services is a great option for the delivery of extra valuable items, such as electronics, appliances, and other large items.
Fox Moving and Storage Atlanta
About Fox Moving and Storage Atlanta
Additional Cities Served: Athens, Sandy Springs, Roswell, Johns Creek, Brookhaven, DunwoodyShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Packing services
- Delivery services
- Warehousing services
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Summarized Review of Fox Moving and Storage Atlanta
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fox Moving and Storage Atlanta receives mixed reviews, with a number of customers praising the movers as professional, efficient, and friendly, creating stress-free and smooth moving experiences, while others express strong dissatisfaction with damaged belongings, poor service, and experiences described as the worst ever.
Recent Reviews Mention...
“never did the job right and broke up all my things”
“Booking was easy but move was slow”
“the service was not worth the cost”
2. Punctuality
Nationwide Average: 8.07/10
Fox Moving and Storage Atlanta generally receives positive feedback for being on time and prompt, though there have been several instances of rescheduling, late arrivals, and communication issues which negatively impacted customer experience.
Recent Reviews Mention...
“they were early”
“rescheduled multiple times which was very inconvenient”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Fox Moving and Storage Atlanta receives mixed feedback, with some customers considering their services very affordable and good value, while a significant number of others express dissatisfaction with being overcharged or experiencing costs significantly higher than expected.
Recent Reviews Mention...
“Expected to pay for minimum hours”
“Moving is expensive and every little bit counts”
“very expensive experience”
4. Communication
Nationwide Average: 7.53/10
Fox Moving and Storage Atlanta displays a polarizing performance with numerous complaints about poor responsiveness, unprofessional management, and misinformation contrasting with several instances of praise for proactive and professional communication from various team members.
Recent Reviews Mention...
“Everyone involved was polite/friendly”
“never got a response when I called back to complain”
“unprofessional management”
5. Stick to Prices
Nationwide Average: 5.99/10
Fox Moving and Storage Atlanta receives mixed reviews, with some customers praising the company for honoring their original quotes and others expressing dissatisfaction with unexpected charges and discrepancies between quoted and final prices.
Recent Reviews Mention...
“lie about the price they charge”
“was charged the same for different moves with different timings”
“charge me a lot for waiting”
6. Speed
Nationwide Average: 8.58/10
Fox Moving and Storage Atlanta has received polarized feedback where a significant number of customers praise the movers for being fast, efficient, and completing moves in a timely manner, while there's also notable dissatisfaction from others who report slow, inefficient service that extended move times and led to frustration.
Recent Reviews Mention...
“Move started VERY slow”
“they was fast”
“worked fast and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Fox Moving and Storage Atlanta generally receives high praise for their polite, professional, and friendly staff, despite a few instances of reported rudeness and unprofessional behavior from some crew members.
Recent Reviews Mention...
“attitude with the customer”
“Everyone involved was polite/friendly”
“crews complaining, threatening to quit”
8. Will Hire Again
Nationwide Average: 8.18/10
Fox Moving and Storage Atlanta receives mixed feedback, with a substantial number of clients expressing high satisfaction and repeat service intent, counterbalanced by another significant portion who are strongly dissatisfied and unwilling to rehire or recommend the company.
Recent Reviews Mention...
“never ever use them in this lifetime”
“Would consider hiring again but with reservations”
“will not use them again or refer anyone”
9. Professionalism
Nationwide Average: 8.31/10
Fox Moving and Storage Atlanta receives mixed feedback, with numerous clients commending the team's professionalism, efficiency, and attentive service, yet there are also significant concerns about unprofessional behavior, inefficiency, and other issues from some customers.
Recent Reviews Mention...
“unprofessional movers”
“totally unprofessional management”
“staff was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Fox Moving and Storage Atlanta appears to largely fall short in satisfying customers' claims and rectifying issues, as reflected by numerous reports of inadequate responses and compensation for damages and grievances.
Recent Reviews Mention...
“manager agrees with wrong doing”
“did not refund me, no response to complaints”
“no effort to right the wrongs mentioned”
11. Precision & Care
Nationwide Average: 8.01/10
Fox Moving and Storage Atlanta receives mixed feedback; while a significant number of reviews praise the company for moving items meticulously and avoiding damage, there are concerning reports of improper packing, damaged goods, and mishandling resulting in broken and chipped items.
Recent Reviews Mention...
“broke fragile items and piled fragile on top of fragile”
“broken items, furniture not protected”
“careful with all of our belongings”
Customer Insights
Cost: $ 918.00 from 18 reviews
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 5.5 hours from 49 reviews
Great Crew Members
| Wesley | his partner and he were great |
| Mr. Green | extremely organized and efficient |
| Damien | Damien made the move easy and placed furniture |
| Heath,Eric | poor communication and did not follow up |
| Miko, Terrell, Damion, Greene, Neil | Did a great job packing and unloading |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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