Maya Van Lines is an Atlanta-based moving company that focuses on providing quality, integrity, and customer satisfaction in their services. They offer local, long-distance, and interstate moving services in Atlanta, GA, with expert crating and packing for valuables and breakables such as antiques, pianos, and fine art. The company provides free on-site estimates to accurately determine the space and cost requirements for each move. Maya Van Lines is a licensed and insured company, proud members of the American Moving & Storage Association (AMSA) and Georgia Movers Association, and certified as a "PROMOVER." They maintain an A+ rating with the Better Business Bureau.
Maya Van Lines
About Maya Van Lines
Additional Cities Served: Sandy Springs, Johns Creek, Alpharetta, Marietta, Brookhaven, StonecrestShow More >
Moving Services
- Local Moves
- Long Distance and Interstate Moves
- Storage
- On-Site Estimates
- Packing
- Commercial Moves
- Moving Guide
- Hourly Rates
- Small Moves
- Furniture Moves
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Maya Van Lines?
Error. Please try again later.
Summarized Review of Maya Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.07/10
Nationwide Average: 8.44/10
Maya Van Lines generally receives high praise for their professionalism, punctuality, and efficient moving services, though there are a few reports of negative experiences, such as damaged items and customer service issues.
Recent Reviews Mention...
“great work by movers”
“had a very positive experience”
“pleased with both the packing and unloading”
2. Punctuality
7.68/10
Nationwide Average: 8.07/10
Maya Van Lines generally receives recognition for being on time and delivering as promised, although there have been a few concerns regarding communication and instances of lateness.
Recent Reviews Mention...
“miscommunication regarding arrival time”
“The driver Mouhamed arrived on time”
“very punctual”
3. Affordability
8.14/10
Nationwide Average: 7.69/10
Maya Van Lines generally offers competitive and reasonable prices, often being cited as less expensive than other options, although there are a few instances of customers facing unexpected additional charges.
Recent Reviews Mention...
“pricewise they were very reasonable”
“another company in Atlanta can match their cost/value/service”
“quote was very reasonable and competitive”
4. Communication
7.78/10
Nationwide Average: 7.53/10
Maya Van Lines generally receives praise for being responsive, professional, and effective, with several instances of individual staff mentioned for their helpful updates and handling of communication, despite a few notable complaints concerning miscommunication and rudeness.
Recent Reviews Mention...
“miscommunication but were very helpful afterwards”
“were very responsive and gave useful information”
“office was excellent at communicating”
5. Stick to Prices
6.54/10
Nationwide Average: 5.99/10
Maya Van Lines has mixed reviews with several customers expressing satisfaction over accurate billing consistent with quotes, while others report instances of unexpected charges and quote changes.
Recent Reviews Mention...
“invoice provided based on apartment visit, no pricing issues”
“tried to charge me twice for one job”
“quote was accurate”
6. Speed
8.63/10
Nationwide Average: 8.58/10
Maya Van Lines generally receives high praise for their efficient, fast services, although there are a few customer experiences mentioning slower unloading and delayed delivery.
Recent Reviews Mention...
“Safe, speedy, & efficient pickup”
“coordinated delivery in a small window effectively”
“very efficient”
7. Friendliness
8.94/10
Nationwide Average: 8.91/10
Maya Van Lines generally receives high praise for their polite, professional, and pleasant team, with the exception of a few instances of reported rudeness.
Recent Reviews Mention...
“they were accommodating and polite”
“guys were super professional, polite”
“the mover had a really bad attitude”
8. Will Hire Again
7.72/10
Nationwide Average: 8.18/10
Maya Van Lines appears to have a predominantly positive reputation, with most customers expressing a strong likelihood of recommending and rehiring the company, although there are a few dissatisfied customers who would not use their service again.
Recent Reviews Mention...
“recommend this company and would hire again”
“Would definitely recommend that company”
“couldn't have been more satisfied”
9. Professionalism
8.4/10
Nationwide Average: 8.31/10
Maya Van Lines generally receives high praise for their responsive, respectful, and efficient service, although there are isolated reports of unprofessional behavior and negative attitudes.
Recent Reviews Mention...
“responsive, respectful, and professional crew”
“guys were super professional”
“Morris was very professional”
10. Conflict Handling
4.32/10
Nationwide Average: 4.07/10
Maya Van Lines has shown inconsistency with some customers experiencing prompt resolutions and satisfactory compensation, while others faced neglect and inadequate responses to their issues.
Recent Reviews Mention...
“just left without fixing my other stuff”
“claims procedure discourages and unusable”
“got some insurance money for the missing box”
11. Precision & Care
7.09/10
Nationwide Average: 8.01/10
Maya Van Lines receives mixed feedback, with numerous customers commending their meticulous packing and careful handling resulting in undamaged items, while a notable number of grievances report significant damage and mishandling of belongings.
Recent Reviews Mention...
“Ken remarked never seen a better packing job”
“they did not pack properly and broke my stuff”
“handled everything with care and excellent packaging”
Customer Insights
Interstate Move Duration: 3 days from 14 reviews
Great Crew Members
| Morris, Carlos, Jeff | they were responsive, respectful, and professional |
| Morris, Carlos | Morris and Carlos were great |
| Leo Razon,Morris | Leo and Morris were professional |
| Leo | quick to offer assistance with payment issues |
| Raymond | super nice and led my crew well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Maya Van Lines
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Atlanta Moving Services
Nearby Cities
