NetMove, an Atlanta-based moving company, has been providing exceptional moving and storage services for over 20 years. Equipped with multiple locations across the city, they cater to a diverse service area, including the local metro, statewide, and nationwide moves. As a family-owned and operated business, NetMove takes pride in offering personalized service and attention to detail, setting them apart from other movers in Atlanta, GA. Their extensive range of services includes residential and commercial moves, long-distance relocations, packing and unpacking, and storage solutions, ensuring a smooth and hassle-free moving experience for their clients.
NetMove
About NetMove
Additional Cities Served: Brookhaven, Dunwoody, Peachtree Corners, Milton, Tucker, East PointShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of NetMove
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NetMove is highly regarded for delivering exceptional, professional moving services that consistently exceed customer expectations and facilitate stress-free experiences, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“amazing job with no damages”
“made moving easy”
“NetMove provided sensational service”
2. Punctuality
Nationwide Average: 8.07/10
NetMove consistently exhibits reliability, with all comments highlighting their adherence to schedules by being on time, early, or meeting agreed deadlines for various tasks.
Recent Reviews Mention...
“timely in submitting quotes”
“they were on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
NetMove generally offers competitive and reasonable pricing, though some customers perceive their quotes to be higher than expected or find issues with perceived unnecessary expenses.
Recent Reviews Mention...
“reasonably priced”
“their quote was the highest we’d received”
“Prices are affordable”
4. Communication
Nationwide Average: 7.53/10
NetMove is generally praised for outstanding transparency, responsiveness, and customer service, although there are a few mentions of miscommunication and untruthfulness that mar its overall commendable reputation.
Recent Reviews Mention...
“I did not feel out of the loop”
“provide transparency and check in on moving days”
“excellent communication”
5. Stick to Prices
Nationwide Average: 5.99/10
NetMove generally maintains full transparency, provides accurate estimates, upholds binding contracts, communicates promptly about cost adjustments, and often either matches or undercharges compared to initial quotes, with a single report of dissatisfaction regarding truthfulness in pricing.
Recent Reviews Mention...
“full transparency when it came to cost”
“the estimate was right on”
“they called us right away to let us know our new total”
6. Speed
Nationwide Average: 8.58/10
NetMove is consistently praised for their efficiency, with customers noting they completed moves quickly, worked non-stop, and often finished ahead of schedule without wasting time.
Recent Reviews Mention...
“finished in just one day”
“the movers were quick”
“delivery was faster than scheduled”
7. Friendliness
Nationwide Average: 8.91/10
NetMove consistently receives praise for its respectful, courteous, and personable staff, though there are isolated reports of negative crew attitudes.
Recent Reviews Mention...
“the movers were respectful, patient, and friendly”
“The guys were great”
“team took pride in their work”
8. Will Hire Again
Nationwide Average: 8.18/10
NetMove consistently receives high praise with numerous clients expressing eagerness to use their services again, recommend them to others, and highlighting their overall satisfaction, despite a few isolated reports of negative experiences.
Recent Reviews Mention...
“would use them again and recommend to others”
“would use them again for any move”
“would recommend Oliver and his team to anyone”
9. Professionalism
Nationwide Average: 8.31/10
NetMove generally receives high praise for their professional conduct, hardworking teams, and trustworthy service, although there are isolated incidents of negative feedback regarding professionalism.
Recent Reviews Mention...
“Oliver Shaw's professionalism was sensational”
“professional and hard working teams”
“true professionals with "can do attitude"”
10. Conflict Handling
Nationwide Average: 4.07/10
NetMove generally demonstrates a strong commitment to resolving issues, as evidenced by providing refunds, mailing missing items, and offering remedies, despite a few instances where they were criticized for insurance charges and an owner not taking responsibility for damages.
Recent Reviews Mention...
“provide great solutions and remedies if needed”
“Willing to go the extra mile”
“they gave me a $100 refund to make it right”
11. Precision & Care
Nationwide Average: 8.01/10
NetMove receives overwhelmingly positive feedback for meticulously safeguarding clients' belongings, though there are rare instances of damage reported.
Recent Reviews Mention...
“took care of fragile items meticulously”
“everything arrived in perfect condition”
“pay special attention to protecting client's homes and belongings”
Great Crew Members
Savion, Temo, Avery, Larry, Darrel, Junior, Anthony | provided boxes, tape, and moved items carefully |
Oliver Shaw | Oliver Shaw provided sensational service |
Oliver | Oliver's knowledge and expertise gave us comfort |
Oliver | Oliver is great about checking in on moving days |
Oliver | did a great job with the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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