SERNA ELITE Movers is a professional moving and packing service company based in Atlanta, Georgia. They specialize in offering services for both residential and commercial clients with a focus on making the transition as stress-free as possible. Needing reliable movers in Johns Creek, GA? A search through our website provides a wide range of options. The company, being passionate about exceeding clients' expectations, ensures clients' belongings are treated with care and thoughtfulness. Erik, one of the key team members, has been in the moving industry since 2015, indicating that the company has been in operation for several years. SERNA ELITE Movers also takes pride in their client relationships and portrays a strong work ethic, which sets them apart from other moving services. The company operates from a physical location at 3235 Satellite Blvd., Duluth, Georgia and is contactable via phone number provided on their website.
SERNA ELITE Movers
About SERNA ELITE Movers
Additional Cities Served: Johns Creek, Alpharetta, Peachtree Corners, Duluth, Sugar Hill, SuwaneeShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of SERNA ELITE Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
SERNA ELITE Movers consistently impresses customers with its professional, careful, and thorough moving services, as evidenced by overwhelmingly positive feedback praising the efficiency, care for belongings, and exceptional performance of the team, notably Ana and Erik.
Recent Reviews Mention...
“great job taking care of my possessions”
“best experience I've had moving”
“Ana and Erik did a great job with my move”
2. Punctuality
Nationwide Average: 8.07/10
SERNA ELITE Movers consistently exceeds expectations by always arriving on time or even early, demonstrating their commitment to timely service.
Recent Reviews Mention...
“arrived on time the day of my move”
“On time”
“They were timely”
3. Affordability
Nationwide Average: 7.69/10
SERNA ELITE Movers generally offers reasonable prices and a good cost to value ratio, although there was mention of high costs due to wasted time.
Recent Reviews Mention...
“price was very reasonable”
“amazing cost to value ratio”
“extremely expensive due to wasted time”
4. Communication
Nationwide Average: 7.53/10
SERNA ELITE Movers is highly praised for their responsiveness, with headquarters personnel being available and friendly, Ana being notably quick to respond to inquiries, and the team being transparent, communicative, and attentive from the initial contact to the final delivery.
Recent Reviews Mention...
“they were communicative”
“Headquarters personnel were available and friendly to interact with”
“outstanding job from the first contact”
5. Speed
Nationwide Average: 8.58/10
SERNA ELITE Movers is highly regarded for their efficiency and quickness in relocating belongings, despite a singular complaint about deliberate delays.
Recent Reviews Mention...
“Quick move”
“the three movers efficiently relocated all of our belongings”
“work quickly and efficiently”
6. Friendliness
Nationwide Average: 8.91/10
SERNA ELITE Movers consistently demonstrates exceptional pleasantness, courteousness, and professionalism, making them a pleasure to work with according to customer testimonials.
Recent Reviews Mention...
“extremely pleasant”
“so nice to work with”
“They were kind to work with”
7. Will Hire Again
Nationwide Average: 8.18/10
SERNA ELITE Movers overwhelmingly enjoys positive feedback, with virtually all customers expressing their eagerness for future engagements and recommending their services, indicating a very high level of satisfaction and trust.
Recent Reviews Mention...
“would definitely recommend them for your move”
“Highly recommended”
“would definitely hire them again”
8. Professionalism
Nationwide Average: 8.31/10
SERNA ELITE Movers consistently receives high praise for their well-prepared, impressively professional, and respectful service, with only a singular mention of unprofessional behavior observed.
Recent Reviews Mention...
“very well prepared”
“professional”
“VERY PROFESSIONAL”
9. Precision & Care
Nationwide Average: 8.01/10
SERNA ELITE Movers consistently receives accolades for meticulously packing, protecting, and transporting customers' belongings without any damage, showcasing their commitment to respecting and safeguarding clients' items throughout the moving process.
Recent Reviews Mention...
“disassembled and reassembled items without damage”
“took extreme care of my stuff”
“everything was in the same condition after moving”
Great Crew Members
| Eric | Eric did an amazing job and was a puzzle master |
| Ana, Erik | Ana and Erik were great during the move |
| Ana, Eric | "Ana and Eric were knowledgeable and attentive" |
| Erik | Erik was great |
| Ana,Erik | felt comfortable during the price eval |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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