Coleman American Moving Services, Inc.

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based on 331+ data points
Circle Info

About Coleman American Moving Services, Inc.

Coleman American Moving Services, Inc., also known as Coleman Worldwide Moving, has been providing local, long-distance, and international moving services since 1914. The company is based in Midland City, Alabama, and operates across the US with numerous locations. Known for their expertise as movers in Macon, GA, they offer residential, commercial, international, and corporate relocation moving services. Coleman-Allied focuses on exceptional customer service and has over a century of experience in the moving industry. They can handle everything from single household moves to large corporate and government transfers and are committed to making moving a safe and simple experience for families and businesses.

Moving Services

  • Residential Movers
  • Commercial Movers
  • International Movers
  • Corporate Relocation
  • Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/07/24

USDOT

1119388

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Coleman American Moving Services, Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

3.17/10

Nationwide Average: 8.44/10

Comment Dots

Coleman American Moving Services, Inc. is predominantly criticized for its poor service, damages, and unprofessionalism, with a few scattered positive testimonials failing to offset the overwhelming majority of negative experiences.

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Recent Reviews Mention...

Absolutely terrible moving company

would give them a negative-10 rating

salesman talked a sweet game, but service was poor

2. Punctuality

3.07/10

Nationwide Average: 8.07/10

Comment Dots

Coleman American Moving Services, Inc. consistently fails to meet scheduled times, with numerous instances of late arrivals and deliveries, missed deadlines, and overall delays affecting their service.

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Recent Reviews Mention...

they didn't get to me until 5pm

did not show up on time with right equipment

Showed up six hours late

3. Affordability

3.1/10

Nationwide Average: 7.69/10

Comment Dots

Coleman American Moving Services, Inc. is widely criticized for unexpected and significantly high charges, although a few exceptions acknowledge competitive pricing.

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Recent Reviews Mention...

demanded another $2000 unexpectedly

WAY under estimated price

quote came back $10k less than a competitor

4. Communication

3.24/10

Nationwide Average: 7.53/10

Comment Dots

Coleman American Moving Services, Inc. predominantly struggles with responsiveness and clarity, often leaving customers feeling ignored, misled, or poorly treated, although there are a few instances of praise for attentive and empathetic service.

Reviews Mention icon

Recent Reviews Mention...

Extremely slow to respond to questions

Cleo talked over me voicing concerns

salesman said he'd be with us, but service was poor

5. Stick to Prices

1.5/10

Nationwide Average: 5.99/10

Comment Dots

Coleman American Moving Services, Inc. frequently fails to adhere to its original quotes, often resulting in higher charges and dissatisfaction among customers.

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Recent Reviews Mention...

Offered no credit for overestimated weight

guaranteed rate increased by 2000 pounds unexpectedly

had to pay extra, against contract

6. Speed

3.42/10

Nationwide Average: 8.58/10

Comment Dots

Coleman American Moving Services, Inc. has been overwhelmingly criticized for their slow pace and failure to meet promised timelines during moving processes.

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Recent Reviews Mention...

driver had no idea about full unpack service paid for

movers did not finish in promised time

Extremely slow in unloading truck

7. Friendliness

6.15/10

Nationwide Average: 8.91/10

Comment Dots

Coleman American Moving Services, Inc. receives mixed reviews, with several customers praising the kindness and professionalism of certain staff members while others report rudeness and unprofessional behavior from the team.

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Recent Reviews Mention...

Cleo was rude

service experience below one star

Kimberly was kind and empathetic

8. Will Hire Again

2.93/10

Nationwide Average: 8.18/10

Comment Dots

Coleman American Moving Services, Inc. overwhelmingly receives negative feedback, with most customers expressing strong disapproval and advising against using their services again.

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Recent Reviews Mention...

Would not hire again and advising others to avoid

would give them a negative-10 rating

would not hire them again due to terrible experience

9. Professionalism

4/10

Nationwide Average: 8.31/10

Comment Dots

Coleman American Moving Services, Inc. receives overwhelmingly negative feedback, with complaints about unprofessionalism, lack of experience, and careless handling dominating customer experiences, despite a few high praises for their professionalism in specific instances.

Reviews Mention icon

Recent Reviews Mention...

unprofessional packing led to damaged goods

the movers are lazy

inexperience and no safety straps used

10. Conflict Handling

1.36/10

Nationwide Average: 4.07/10

Comment Dots

Coleman American Moving Services, Inc. is overwhelmingly perceived as unresponsive and ineffective, showing a consistent disregard for addressing customer issues and complaints.

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Recent Reviews Mention...

Did not bother filing damage claims due to poor service

exploded chemicals and failed to properly handle situation

company not making an effort to rectify the situation

11. Precision & Care

2.48/10

Nationwide Average: 8.01/10

Comment Dots

Coleman American Moving Services, Inc. consistently receives criticism for damaging items, being careless, and often resulting in broken or missing belongings during moves.

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Recent Reviews Mention...

Damaged multiple items including dressers, dryer, and bed

more broken things than ever, no white paper used

furniture was broken and destroyed

Customer Insights icon

Customer Insights

Cost: $ 6316.00 from 4 reviews


Local Move Duration: 6.25 hours from 4 reviews

Interstate Move Duration: 6 days from 5 reviews

Great Crew Members icon

Great Crew Members

Kimberlymade me feel at ease and provided a quick quote
Kimberlythanks Kimberly, in Warner Robins, for all of your help
Liviutook pictures and alerted about damages
David SmithDavid Smith was very professional
Kelly, Waynesa, Calvin, Joseph, Q, Danielprovided excellent service and efficiency
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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