Columbus InTown Moving Service, based in Columbus, GA, has been a prominent local moving company since 2006, effectively serving both Georgia and Alabama. This locally owned and operated business distinguishes itself by providing comprehensive and stress-free moving experiences. Their services encompass local and long-distance moves, packing, unpacking, loading, unloading, and even junk removal. They also offer specialized moving solutions for both residential and commercial needs, and additional services like cleaning, delivery, and pickup within the local area. The company prides itself on its commitment to excellent customer service, evident in their meticulous attention to detail and the personal care they extend to each client's belongings. Their team of experienced professionals guarantees a smooth and reliable service tailored to meet diverse customer needs.
Columbus InTown Moving Service
Moving Services
- Local Moves
- Long Distance Moves
- Packing
- Unpacking
- Loading
- Unloading
- Commercial Moves
- Furniture Pick-Up And Delivery
- Manpower For Loading And Unloading
- Junk Removal Services
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Summarized Review of Columbus InTown Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Columbus InTown Moving Service has overwhelmingly high praise for their professionalism, exceptional service, and the great work performed by movers, despite a few negative experiences regarding professionalism and customer service.
Recent Reviews Mention...
“Professional from start to finish”
“Brandon's service was exceptional”
“very late and withdrew money without services rendered”
2. Punctuality
Nationwide Average: 8.07/10
Columbus InTown Moving Service consistently demonstrates a strong commitment to arriving on time and accommodating changes efficiently, despite a few instances of delays.
Recent Reviews Mention...
“crew was very late”
“they are prompt”
“crew arrived quickly after calling”
3. Affordability
Nationwide Average: 7.69/10
Columbus InTown Moving Service is generally considered to provide great value and competitively priced services, despite a few complaints regarding cost and service issues.
Recent Reviews Mention...
“withdrew more money than agreed”
“was priced right”
“It was a fair price”
4. Communication
Nationwide Average: 7.53/10
Columbus InTown Moving Service predominantly receives high praise for their professionalism, responsiveness, and exceptional customer service, though a few reviews highlight significant gaps in professionalism, responsiveness, and overall communication.
Recent Reviews Mention...
“constantly moving and answering any questions”
“Brandon was professional and personable”
“lack of professionalism and miscommunication”
5. Stick to Prices
Nationwide Average: 5.99/10
Columbus InTown Moving Service generally fails to adhere to initial quotes, often charging more than agreed, except for a solitary instance suggesting consistency with the original price.
Recent Reviews Mention...
“was charged more than the quoted price”
“withdrew more money than agreed”
“overcharged my card”
6. Speed
Nationwide Average: 8.58/10
Columbus InTown Moving Service typically executes moves quickly and efficiently, though there have been isolated complaints of slow service.
Recent Reviews Mention...
“deliberately moved slow”
“fast workers than others”
“crew was quick despite short notice”
7. Friendliness
Nationwide Average: 8.91/10
Columbus InTown Moving Service overwhelmingly receives praise for their pleasant, courteous, and professional demeanor, despite a couple of negative experiences.
Recent Reviews Mention...
“great to talk to”
“Brandon was personable”
“the guys were very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Columbus InTown Moving Service overwhelmingly receives positive endorsements for their service, suggesting a high level of customer satisfaction and a strong likelihood of repeat business.
Recent Reviews Mention...
“Highly recommend and would use again”
“would use your company again because of Brandon”
“would not hire again due to price misrepresentation”
9. Professionalism
Nationwide Average: 8.31/10
Columbus InTown Moving Service consistently receives high praise for their professional demeanor and work ethic, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“Professional from start to finish”
“Brandon was professional”
“lack of professionalism and miscommunication”
10. Conflict Handling
Nationwide Average: 4.07/10
Columbus InTown Moving Service shows a polarizing performance, with instances of being accused of not attempting to resolve issues and praised for going above and beyond for their customers.
Recent Reviews Mention...
“did not attempt to rectify the scheduling issue ”
“Unwilling to rectify the situation after taking the money”
“willing to go above and beyond for their customers”
11. Precision & Care
Nationwide Average: 8.01/10
Columbus InTown Moving Service overwhelmingly demonstrates a consistent commitment to carefully managing and protecting customers' belongings, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“handled fragile items with extreme care”
“deliberately moved slow”
“took great care to cover floors and walls”
Customer Insights
Cost: $ 781.00 from 4 reviews
Local Move Duration: 4 hours from 4 reviews
Great Crew Members
| Brandon | Brandon was awesome and provided exceptional service |
| Lung, Shannon, Ed | Awesome team and took great care |
| Chris,Trent | made my move simple and easy |
| Chris, Trent, Cat, Lung | great movers and amazing service |
| Cat | Management Cat was onsite with followup |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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