Step By Step Movers is a professional moving company operating in the Metro Atlanta and surrounding areas. They prioritize the needs of their clients and offer a comprehensive range of services to make moves as smooth and stress-free as possible. These services include packing and unpacking, moving labor, courier service, and junk removal. Every job, whether big or small, is treated with equal level of skill, respect, and care. As a part of the movers in Kennesaw, GA, one of their distinguishing features is their highly trained and competent movers who ensure successful completion of every task through their athleticism. The company has established its reputation through safety, integrity, and professional care.
Step By Step Movers
About Step By Step Movers
Additional Cities Served: Sandy Springs, Roswell, Alpharetta, Smyrna, Brookhaven, DunwoodyShow More >
Moving Services
- Packing & Unpacking
- Moving Labor
- Courier Service
- Junk Removal
Awards
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Summarized Review of Step By Step Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.53/10
Nationwide Average: 8.44/10
Step By Step Movers maintains an exceptional reputation with customers frequently praising the professionalism, efficiency, and outstanding service provided by its team, especially noted are team members Nate, Arthur, and Nathan, despite a singular mention of unprofessionalism.
Recent Reviews Mention...
“Good service”
“Nate and Arthur were wonderful to work with”
“Nate and Arthur are true professionals”
2. Punctuality
9.4/10
Nationwide Average: 8.07/10
Step By Step Movers consistently demonstrates exceptional timeliness, often arriving early, maintaining constant contact, and always being ready to work.
Recent Reviews Mention...
“they were early”
“Nathan was punctual”
“gave a time, confirmed, and kept in touch”
3. Affordability
7.96/10
Nationwide Average: 7.69/10
Step By Step Movers is predominantly praised for their fair and great prices, despite an isolated complaint of overcharging.
Recent Reviews Mention...
“Overcharge”
“GREAT PRICE TOO!”
“great prices for moving”
4. Communication
9.05/10
Nationwide Average: 7.53/10
Step By Step Movers excels at maintaining clear, responsive, and efficient interactions with customers, ensuring personable service and consistent updates throughout the service process.
Recent Reviews Mention...
“personable and efficient”
“confirmed arrival time and kept in touch”
“Did a good job communicating”
5. Speed
9.72/10
Nationwide Average: 8.58/10
Step By Step Movers is consistently praised for being remarkably efficient and quick, handling moves with care and completing them faster than expected.
Recent Reviews Mention...
“extremely efficient”
“efficient in completing the move”
“quick and careful with my stuff”
6. Friendliness
9.53/10
Nationwide Average: 8.91/10
Step By Step Movers consistently demonstrates exceptional warmth and personability, with numerous commendations highlighting their crew's politeness, positive attitude, and the genuine connections they form with clients.
Recent Reviews Mention...
“personable crew”
“Nathan was polite”
“Nathan and Arthur were great”
7. Will Hire Again
9.51/10
Nationwide Average: 8.18/10
Step By Step Movers overwhelmingly inspires repeated engagements and high recommendations, overshadowing a solitary reluctance.
Recent Reviews Mention...
“Would hire again”
“highly recommend”
“would definitely hire again”
8. Professionalism
9.2/10
Nationwide Average: 8.31/10
Step By Step Movers overwhelmingly receives high praise for their professionalism, with customers frequently noting the team's exceptional conduct, efficiency, and respectfulness, despite a single report of unprofessionalism.
Recent Reviews Mention...
“went above and beyond”
“Nate and Arthur are true professionals”
“Went above and beyond”
9. Precision & Care
9.44/10
Nationwide Average: 8.01/10
Step By Step Movers is highly praised for their efficiency, quickness, and meticulous attention in ensuring that all items are moved carefully and delivered in perfect condition.
Recent Reviews Mention...
“Few minor damage issues”
“extremely efficient and careful”
“quick and careful with my stuff”
Great Crew Members
| Nathan, Arthur | Worked good together |
| Nate, Arthur | Nate and Arthur were wonderful to work with |
| Nate, Arthur | Nate and Arthur are true professionals |
| Nathan | Nathan had a good eye for details |
| Nathan | Nathan was amazing and his customer service was superb!! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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