National Movers is an established moving company based in Norcross, Georgia, offering local and long distance moving services to customers throughout Atlanta, Alpharetta, Duluth, Gainesville, Johns Creek, Lawrenceville, Marietta, Roswell, Sandy Springs, Stockbridge, and cities nationwide. Insured, licensed, and bonded, this company provides affordable and safe moving solutions to both residential and commercial clients. Their services include packing, loading, transporting, and delivering items, ensuring customers can focus on other aspects of their move. National Movers takes pride in offering on-time delivery and prioritizing customer satisfaction.
National Movers
About National Movers
Additional Cities Served: Roswell, Johns Creek, Alpharetta, Brookhaven, Peachtree Corners, GainesvilleShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Affordable Moving
- Safe Delivery of Items
- Heavy Appliance Moving
- Furniture Moving
- Packing
- Storage
- Commercial Moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of National Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
National Movers has received mixed reviews, with numerous customers reporting very negative experiences while a significant minority praise their service and professionalism.
Recent Reviews Mention...
“an absolute disaster”
“poor service is mentioned.”
“very poor overall moving service experience”
2. Punctuality
Nationwide Average: 8.07/10
National Movers generally receives positive feedback for being on time, though there are notable instances of delays and communication issues regarding scheduling.
Recent Reviews Mention...
“time for moving day was not confirmed”
“The team arrived on time”
“crew was on time”
3. Affordability
Nationwide Average: 7.69/10
National Movers is overwhelmingly perceived as offering poor value for money, with numerous complaints about final charges vastly exceeding original quotes and unexpected extra costs.
Recent Reviews Mention...
“poor value for the money.”
“paid over twice the original quote”
“was charged more for storage unexpectedly”
4. Communication
Nationwide Average: 7.53/10
National Movers predominantly struggles with responsiveness and clear interactions, although there are a few instances of praised transparency and effective communication.
Recent Reviews Mention...
“won't reply to any contact”
“not responsive.”
“they have been ghosting us ever since”
5. Stick to Prices
Nationwide Average: 5.99/10
National Movers overwhelmingly disappoints customers with additional, unexpected charges far exceeding initial estimates.
Recent Reviews Mention...
“cost was over double the initial quote”
“tried to charge an extra $1000”
“charges increased unexpectedly”
6. Speed
Nationwide Average: 8.58/10
National Movers receives a mix of high praise for being quick and efficient and significant complaints about delays and slow service.
Recent Reviews Mention...
“furniture delivery was delayed and ghosted for over a month”
“Worked very hard and did everything in one day”
“Move took very long even with my assistance”
7. Friendliness
Nationwide Average: 8.91/10
National Movers generally exhibits poor behavior, with multiple reports of rudeness, unprofessional conduct, and threatening behavior, although a few customers noted exceptional friendliness and helpfulness.
Recent Reviews Mention...
“implied by overall negative experience”
“they are friendly”
“descriptive words like 'nasty' and 'rude'”
8. Will Hire Again
Nationwide Average: 8.18/10
National Movers receives mixed feedback with a sharp divide between customers who express strong dissatisfaction and a commitment not to rehire, and those who highly recommend their services and express eagerness to use them again.
Recent Reviews Mention...
“definitely would not hire again”
“do not use these crooks”
“would never use them again.”
9. Professionalism
Nationwide Average: 8.31/10
National Movers received mixed reviews but the majority indicated significant challenges with unprofessional behavior and inadequate service.
Recent Reviews Mention...
“overall negative sentiment suggests unprofessionalism”
“one man slept while the other worked.”
“professional and very detailed during the moving process”
10. Conflict Handling
Nationwide Average: 4.07/10
National Movers repeatedly ignores, dismisses, and avoids addressing customer complaints, demonstrating a profound lack of accountability and concern for resolving issues.
Recent Reviews Mention...
“filed a claim and got no response”
“did not respond to the itemized claim.”
“replied with “it’s not worth your time to submit a claim””
11. Precision & Care
Nationwide Average: 8.01/10
National Movers overwhelmingly receives criticism for damaging, losing, and improperly handling customers' belongings, despite a couple of exceptions where they reportedly did a good job.
Recent Reviews Mention...
“incredible amount of damage, lost items”
“furniture was damaged and items were wet.”
“priceless items broke, damaged belongings”
Customer Insights
Cost: $ 6746.00 from 5 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Carol | handled communication initially well |
Carol, Roger | highly recommend Carol and Roger for being responsible and professional |
Andy | Andy made sure everything went smoothly |
Carol, Roger | thanks to Carol and Roger for the best move |
Carol | dispatcher was very responsive to initial inquires |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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