Bagby Transfer & Storage is a leading moving company in Northwest Georgia, operating since 1932. Based in Rome, Georgia, Bagby Transfer serves clients in the 48 continental United States and several international countries. This locally-owned company is a Certified Pro Mover, designated by the American Moving & Storage Association. Services offered by Bagby Transfer include local and long-distance residential moves, commercial moves, moving antiques and pianos, self-storage, and commercial storage. The company has a unique approach to compensating its movers, rewarding them based on customer ratings and holding them financially responsible for any damages.
Bagby Transfer & Storage
About Bagby Transfer & Storage
Additional Cities Served: Calhoun, Fort Payne, Fort Oglethorpe, Adairsville, Summerville, BlackshearShow More >
Moving Services
- Local Residential Moves
- Long Distance Residential Moves
- Commercial Moves
- Moving Antiques & Pianos
- Self Storage
- Commercial Storage
- Free Estimate
- Insurance Valuation
- Frequently Asked Questions
- Helpful Links
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/17/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bagby Transfer & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.54/10
Nationwide Average: 8.44/10
Bagby Transfer & Storage generally receives high praise for excellent service, professionalism, and efficiency, although a few customers report significant issues such as unprofessional behavior and property damage.
Recent Reviews Mention...
“glad we worked with this company”
“Excellent service from start to finish”
“Great work and great experience”
2. Punctuality
7.13/10
Nationwide Average: 8.07/10
Bagby Transfer & Storage generally receives high praise for their timeliness, although a few incidents of significant lateness have been noted by some customers.
Recent Reviews Mention...
“were able to work with me on timing”
“arrived 10 minutes before scheduled time”
“they were punctual”
3. Affordability
6.29/10
Nationwide Average: 7.69/10
Bagby Transfer & Storage receives mixed reviews from customers, with some finding their services economical and reasonably priced, while others report being overcharged, leading to a perception of them not being affordable.
Recent Reviews Mention...
“price well under expected range”
“Overcharged us by hundreds”
“overcharge fee, not affordable”
4. Communication
5.84/10
Nationwide Average: 7.53/10
Bagby Transfer & Storage has received mixed feedback, with some customers praising their attentiveness and professionalism while others report significant issues with responsiveness and customer service.
Recent Reviews Mention...
“were able to successfully work with me”
“communication was great”
“kept me involved in the process”
5. Stick to Prices
3.39/10
Nationwide Average: 5.99/10
Bagby Transfer & Storage has numerous complaints regarding dishonesty and overcharging, despite a couple of instances suggesting honesty in pricing.
Recent Reviews Mention...
“denied insurance claim”
“no mention of price change”
“Head mover tried to scam us with payment”
6. Speed
6.81/10
Nationwide Average: 8.58/10
Bagby Transfer & Storage has received mixed feedback with several customers praising their quick and efficient service, while others have reported instances of delays and perceived unprofessional behavior leading to a slower move.
Recent Reviews Mention...
“completed in 4 hours total between two days”
“efficiently rearranged master bedroom multiple times”
“Very fast and efficient”
7. Friendliness
8.03/10
Nationwide Average: 8.91/10
Bagby Transfer & Storage generally receives high praise for courteous, kind, and professional behavior, with some isolated reports of disrespectful and unprofessional conduct.
Recent Reviews Mention...
“the four movers were kind”
“All very friendly, professional, and kind”
“they were amazing”
8. Will Hire Again
7.35/10
Nationwide Average: 8.18/10
Bagby Transfer & Storage appears to be overwhelmingly recommended for future service by most customers, though there are a few strongly dissatisfied voices who would not use or recommend their services again.
Recent Reviews Mention...
“I will call Bagby in the future”
“would recommend them and use them again”
“Can't commend them enough”
9. Professionalism
6.69/10
Nationwide Average: 8.31/10
Bagby Transfer & Storage generally receives praise for having professional, friendly, and respectful movers, though there are some significant concerns regarding unprofessional behavior, particularly in claim handling and staff conduct.
Recent Reviews Mention...
“Movers were professional”
“true professionals”
“All very friendly, professional, and kind”
10. Conflict Handling
3/10
Nationwide Average: 4.07/10
Bagby Transfer & Storage shows a stark contrast between some rare instances of exceptional service and a predominant number of reports indicating a consistent failure to address issues, resolve claims, or acknowledge problems.
Recent Reviews Mention...
“they just deny insurance claims”
“went above and beyond to ensure satisfaction”
“No feeling of being taken care of after claim”
11. Precision & Care
5.94/10
Nationwide Average: 8.01/10
Bagby Transfer & Storage has received mixed reviews, with some customers commending their carefulness and others reporting damages and negligence.
Recent Reviews Mention...
“Movers were careful with items”
“stole items and denied insurance claim”
“belongings safely loaded and not damaged”
Customer Insights
Cost: $ 4944.00 from 3 reviews
Great Crew Members
| Howard, Bernard, Bear | Great work and great experience |
| Mr. Bear, Mr. Tiny | went above and beyond, even helped with room layout |
| Steve | Steve provided a perfect experience each time |
| Steve Brewster, Monnie Wright | they take great care during moves |
| Charlie, Laura | very helpful and took care of our stuff |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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